HT204681: Use Continuity to connect your iPhone, iPad, iPod touch, and Mac
Learn about Use Continuity to connect your iPhone, iPad, iPod touch, and Mac
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All replies
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Helpful answers
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May 5, 2015 8:17 AM in response to SterndesSüdensby Linc Davis,Did you check the Allow Handoff box in the General preference pane?
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May 5, 2015 9:53 AM in response to SterndesSüdensby Linc Davis,First, if Handoff has never worked, verify that the Mac is capable of using it. Hold down the option key and select System Information... from the Apple menu. In the System Information window, select Bluetooth from the list on the left. Near the top of the summary of "Hardware, Features, and Settings," you should see this line:
Handoff Supported: Yes
In rare cases, you might not see that indication, even though you have one of the models that is supposed to support Handoff. That could happen because of a hardware fault or a corrupt OS X installation.
Follow the instructions in this support article. All the devices using Handoff must be connected to the same Wi-Fi network. If the Mac also has an Ethernet connection, disconnect the Ethernet cable.
If Handoff still doesn't work, on the mobile device, turn Handoff off and back on as directed in the linked article. On the Mac, turn Bluetooth off and back on. You might have to restart a mobile device to get it working.
No Continuity feature will work if either of the devices is connected to a VPN.
If the above steps don't solve the problem, or if they're not applicable, continue.
Back up all data.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/var/db/CoreDuet
In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "CoreDuet" may open, containing one or more files with names beginning in "coreduetd." Move those files to the Trash. You may be prompted for your administrator login password. Restart the computer and test.
Handoff is not yet completely reliable, and any improvement may only be temporary.
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May 5, 2015 10:11 AM in response to Linc Davisby SterndesSüdens,Linc Davis wrote:
First, if Handoff has never worked, verify that the Mac is capable of using it. Hold down the option key and select System Information... from the Apple menu. In the System Information window, select Bluetooth from the list on the left. Near the top of the summary of "Hardware, Features, and Settings," you should see this line:
Handoff Supported: Yes
My Mac supports handoff.
Linc Davis wrote:
Follow the instructions in this support article. All the devices using Handoff must be connected to the same Wi-Fi network. If the Mac also has an Ethernet connection, disconnect the Ethernet cable.
If Handoff still doesn't work, on the mobile device, turn Handoff off and back on as directed in the linked article. On the Mac, turn Bluetooth off and back on. You might have to restart a mobile device to get it working.
Did not help. And none of my devices is connected to a VPN.
Linc Davis wrote:
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/var/db/CoreDuet
In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "CoreDuet" may open, containing one or more files with names beginning in "coreduetd." Move those files to the Trash. You may be prompted for your administrator login password. Restart the computer and test.
Didn't change anything :-(
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by Linc Davis,May 5, 2015 12:42 PM in response to SterndesSüdens
Linc Davis
May 5, 2015 12:42 PM
in response to SterndesSüdens
Level 10 (207,926 points)
ApplicationsMake a "Genius" appointment at an Apple Store, or click the Support link at the top of this page.
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