HT204144: How to use AirDrop with your iPhone, iPad, or iPod touch

Learn about How to use AirDrop with your iPhone, iPad, or iPod touch
Vivamonkey
Level 1 (0 points)

Q: Cannot airdrop

new iphone 6s. my airdrop button remain blue and cannot sense another device. solution?

 

Already turn on airdrop for both device, set to "everyone"

iPhone 6s Plus, iOS 9.0.2

Posted on Oct 18, 2015 10:14 PM

Close
Vivamonkey

Q: Cannot airdrop

  • All replies
  • Helpful answers

  • by sberman,

    sberman sberman Oct 18, 2015 10:38 PM in response to Vivamonkey
    Level 8 (38,965 points)
    Oct 18, 2015 10:38 PM in response to Vivamonkey

    What is the "other device" (make and model)?

     

    What operating system is it running?

     

    Do both devices have WiFi and Bluetooth turned "On"?

  • by Vivamonkey,

    Vivamonkey Vivamonkey Oct 19, 2015 12:13 AM in response to sberman
    Level 1 (0 points)
    Oct 19, 2015 12:13 AM in response to sberman

    Hi sberman,

    Thanks for responding.

    I have

    1) iphone 6s plus 128G

    2) iphone 6s 128 G

    3) ipad air 64 G

     

    Yes, I turn on bluetooth because I also have an iwatch

    Does that matter?

    I can't turn on BOTH BT and WFI?

     

     

    It was not working at all earlier, now the scenario is :

    I turned off all router, off 3 devices ..and turn on airdrop one by one just now

    then,

    2) and 3) can airdrop each another, but still cannot detect the iphone 6s plus.

  • by sberman,

    sberman sberman Oct 19, 2015 12:24 AM in response to Vivamonkey
    Level 8 (38,965 points)
    Oct 19, 2015 12:24 AM in response to Vivamonkey

    Yes, you can turn on both Bluetooth and WiFi on all these AirDrop devices.

     

    You should do that.

  • by myjovian,

    myjovian myjovian Oct 24, 2015 9:05 PM in response to Vivamonkey
    Level 1 (0 points)
    Oct 24, 2015 9:05 PM in response to Vivamonkey

    I've been chatting with the Senior Advisors for hours yesterday and today. We've been trying everything to solve this problem of mine. My Airdrop of my MBA cannot be searched by other iOS devices. However, other iOS devices are doing the jobs just fine. Therefore, we know something is wrong with the MBA 2013.

     

    We've tried resetting NVRAM, SMC, wireless network, reinstall the OS X, change a different router, setting up a test account, and other things too.

     

    However, none of above worked for me.

     

    At the end, he asked me what kind of third party apps I have, and i gave him a list of the app i have. (I was really hopeless at that time and thought that it was not the problem for sure, however, we have already tried everything, why not one more)

     

    Out of so many apps, he asked me to delete "Dr Cleaner, Memory Clean, and the unarchiver", I did not want to troubleshoot anymore, so i just deleted those and restarted the MBA.

     

    You know what!? IT WORKS! WOW!!

     

    Hope this helps other people like me having trouble with the AirDrop.

     

    Good Luck!

    Cy