JWallace99

Q: Itunes not responding, running extremely slow

I've done all the normal troubleshooting already... disabled everything possible in all the setting options to optimize performance...I do not have any smart playlists etc, do not have any devices synced, all updates are current on the laptop

 

When I play a song, it starts immediately, then I get the spinning wheel for 2-3 minutes...same thing when dragging a track into a playlist, editing a track name, creating a playlist, editing start/stop time etc...it's impossible to use the program, and the lag time between commands is ridiculous.

 

I have a:

 

MacBook Pro (17-inch, Early 2011)

2.2 GHz Intel Core i7

16 GB 1600 MHz DDR3

OS X Yosemite 10.10.5

Running iTunes 12.3.1

 

Any way to solve these issues/speed up the program? 

MacBook Pro, OS X Yosemite (10.10.5)

Posted on Oct 21, 2015 5:22 PM

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Q: Itunes not responding, running extremely slow

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  • by Jeepers,

    Jeepers Jeepers Oct 23, 2015 4:28 PM in response to Jeepers
    Level 1 (0 points)
    Oct 23, 2015 4:28 PM in response to Jeepers

    Update. There are a few tracks missing. Maybe I should have taken the iTunes Library.xml file from my back-up as well rather than the one that had been linked to 12.3.1. Maybe someone else with more knowledge would know why but as I look through my library some tracks are missing that I had added in the last couple of days after my last general back-up.

  • by Theatwar,

    Theatwar Theatwar Oct 23, 2015 4:41 PM in response to Russell Madden
    Level 1 (21 points)
    Mac OS X
    Oct 23, 2015 4:41 PM in response to Russell Madden

    Thanks for the revert instructions. Followed them and because I store my library on a separate SSD, it only took a few minutes to install 12.3.0.44.

     

    iTunes is still sluggish (get the beach ball for a few seconds when switching between tracks, etc -- I was suffering from this same sluggish performance before the latest update, which is why I chose to update in the first place, assuming Apple had fixed the issue), but it's not the nightmare we were experiencing with the current version.

     

    Fingers crossed Apple is working on a solution! I will update if things slow down again.

  • by masterofsparks,

    masterofsparks masterofsparks Oct 23, 2015 6:07 PM in response to Theatwar
    Level 1 (0 points)
    Oct 23, 2015 6:07 PM in response to Theatwar

    I'm having the same issue though I can't even play songs or get into the menu bar. It's just the beach ball forever and ever. Really hoping this gets fixed soon because as it is now, iTunes is basically unusable.

  • by keveaton,

    keveaton keveaton Oct 23, 2015 6:41 PM in response to JWallace99
    Level 1 (0 points)
    Oct 23, 2015 6:41 PM in response to JWallace99

    Ditto. The spinning wheel appears with almost any activity.

     

    WHY DO I EVER UPDATE???

  • by Opusworks,

    Opusworks Opusworks Oct 23, 2015 8:17 PM in response to JWallace99
    Level 1 (10 points)
    Oct 23, 2015 8:17 PM in response to JWallace99

    Apparently, removing with Terminal and downloading an earlier version works. Follow the thread found here: iTunes won't open after updating to 12.3.1

  • by beg13,

    beg13 beg13 Oct 23, 2015 8:33 PM in response to JWallace99
    Level 1 (0 points)
    Oct 23, 2015 8:33 PM in response to JWallace99

    itunes worked pretty well for a long time. The last few months have been terrible and this new update - a disaster. I wonder if anyone migrates iTunes to something better that they recommend? I like to stay signed into itunes because I get stuff/buy stuff sometimes. But day to day I'd love another option. It's too much of a headache and stress.

  • by beg13,

    beg13 beg13 Oct 23, 2015 9:02 PM in response to JWallace99
    Level 1 (0 points)
    Oct 23, 2015 9:02 PM in response to JWallace99

    kind of a stress to separate me from my music

  • by pmfcaldas,

    pmfcaldas pmfcaldas Oct 24, 2015 2:07 AM in response to Russell Madden
    Level 1 (0 points)
    Oct 24, 2015 2:07 AM in response to Russell Madden

    I have the same problem...

    I tried to use it, after ending session on iTunes Store, and it seems to have some speed improvement... Now I can surf all the libraries (Music, Podcast, Apps, etc), with normal speed.

    As soon as I log on to iTunes Store, the slow speed and the beachball, return.

  • by mikemertens,

    mikemertens mikemertens Oct 24, 2015 8:08 PM in response to JWallace99
    Level 1 (0 points)
    Oct 24, 2015 8:08 PM in response to JWallace99

    Had the problem of iTunes beach balling for hours on end, >100% CPU etc. Tried the reinstall, rebuilt iTunes Library.itl file etc. Nothing worked.

     

    Finally figured out it was the iCloud Music Library synch in the preferences panel. If I activate the synch, iTunes is 100% unusable 100% of the time. Turn it off iTunes works great. Note I use the Match service, which hasn't worked worth a crap since the launch of Apple music.

  • by force_quit,

    force_quit force_quit Oct 24, 2015 8:38 PM in response to mikemertens
    Level 1 (5 points)
    Oct 24, 2015 8:38 PM in response to mikemertens

    I Wish that would work. I don't use cloud sync or Apple Music .  I even tried turning off wifi and unplugging Ethernet - but I still get beach balls changing and music metadata.

  • by masterofsparks,

    masterofsparks masterofsparks Oct 25, 2015 4:59 AM in response to mikemertens
    Level 1 (0 points)
    Oct 25, 2015 4:59 AM in response to mikemertens

    It's not the iCloud music library for me, either. It's turned off on mine and iTunes is still completely unusable.

  • by chris_per,

    chris_per chris_per Oct 25, 2015 8:27 AM in response to JWallace99
    Level 1 (0 points)
    Oct 25, 2015 8:27 AM in response to JWallace99

    Finally gave up trying to fix the problem and downgraded to iTunes 12.2.1, the only installer I still have. Not the best version, but at least there are no more spinning beach balls or mind-numbing delays. It did mean, however, that I had to rebuild the library database. It took two hours. Someone please kick me next time I let iTunes update itself when it asks.

  • by Syd Rodocker,

    Syd Rodocker Syd Rodocker Oct 25, 2015 10:33 AM in response to chris_per
    Level 2 (180 points)
    Oct 25, 2015 10:33 AM in response to chris_per

    Greetings all!  After experiencing the same issues as all of you, I tried an experiment that seems to have worked for me.  All of my iTunes media is on an external drive (with additional backups on other drives).  I disconnected my external drive and launched iTunes (Option>Click) and created a new iTunes library on my hard drive.  iTunes operated as expected. 

     

    I then reconnected my external drive and again using Option>Click to select a different library, I chose my external drive's iTunes Library.  The application opened as expected with no "hangs" or "spinning beach ball".   It seems to be working normally...and actually a little faster that the previous version. 

     

    I have no idea why this worked, but I thought I'd share it in case it provides a solution for someone else.  All the best...

     

    Syd Rodocker

  • by John Moon,

    John Moon John Moon Oct 25, 2015 10:40 AM in response to JWallace99
    Level 1 (0 points)
    Oct 25, 2015 10:40 AM in response to JWallace99

    Yes The user interface  and loading is seriously messed up , Beachball of death  for long periods of time > Tried about everything i know that might have worked in the past Happened right after this latest El Capitan update. Waiting to see  a real fix for this version. Surely with this many people having a problem Apple will respond quickly.This is not a minor problem.

    No doubt there are many people who are not writing  in the same boat.

  • by Russell Madden,

    Russell Madden Russell Madden Oct 25, 2015 12:09 PM in response to chris_per
    Level 1 (29 points)
    Mac OS X
    Oct 25, 2015 12:09 PM in response to chris_per

    iTunes 12.3.0.44 is readily available and fixed the problem for me. If you're interested, I can copy/paste links for that version of iTunes and instructions from the guys who discovered that solution or you can search some of these threads for the info.

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