hh246

Level 1 (0 points)

Q: laptop wont restart after update

updated my laptop. it goes all the way to the end then shuts off does not restart at all just shuts off.

MacBook Pro with Retina display

Posted on Oct 25, 2015 1:50 PM

I have this question too

Q: laptop wont restart after update

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by MadisonP,

MadisonP Oct 25, 2015 2:03 PM in response to hh246
Level 5 (4,765 points)

Oct 25, 2015 2:03 PM in response to hh246
Greetings,

SafeBoot the computer, and then restart as normal: OS X Yosemite: Start up in safe mode
If the issue persists, reset the NVRAM: How to Reset NVRAM on your Mac - Apple Support
If the issue persists, try using Disk Utility to repair your drive: Resolve startup issues and perform disk maintenance with Disk Utility and fsck - Apple Support
If the issue persists at this point, go to Apple > About this Mac and let us know what version of Mac OS you have installed (10.X.X).

Hope that helps,

Madison
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