zcolbster

Q: El Capitan Frozen After Sleep

I have an early 2015 Macbook Pro that I recently upgraded to El Capitan.  It wakes from sleep fine when it has been closed for a short amount of time, but if it is in sleep, say overnight, when it wakes, the keyboard and mouse are unresponsive.  This leads me to having to restart my computer daily now.  Does anyone know any fixes for this? Thank you.

MacBook Pro with Retina display, OS X El Capitan (10.11)

Posted on Oct 6, 2015 6:48 AM

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Q: El Capitan Frozen After Sleep

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  • by weirdbeardmt,

    weirdbeardmt weirdbeardmt Oct 21, 2015 10:08 AM in response to dnlopes
    Level 1 (5 points)
    Oct 21, 2015 10:08 AM in response to dnlopes

    Allegedly, VMWare are aware of the error. It *may* only affect Fusion 7 - most 8.0.1 users seem to say it's OK - and / or upgrading to 8.0.1 resolves it. But that means $$$.

     

    Apparently VMWare are working on a patch for Fusion 7.

     

    But, I've seen other people report the same problem who are not Fusion users, so currently I'm not taking it as *the* problem.

  • by serge543,

    serge543 serge543 Oct 21, 2015 11:45 AM in response to weirdbeardmt
    Level 1 (0 points)
    Oct 21, 2015 11:45 AM in response to weirdbeardmt

    I've got the same problem with my ibook pro and I'm not using VMWare Fusion.

  • by weirdbeardmt,

    weirdbeardmt weirdbeardmt Oct 22, 2015 1:12 AM in response to zcolbster
    Level 1 (5 points)
    Oct 22, 2015 1:12 AM in response to zcolbster

    I shut VMWare last night and shut the lid... opened the lid this morning and it all fired up normally - no freezing. Anecdotal evidence that in my case at least it may be related to VMware.

  • by Veronese,

    Veronese Veronese Oct 22, 2015 5:44 AM in response to weirdbeardmt
    Level 1 (6 points)
    iLife
    Oct 22, 2015 5:44 AM in response to weirdbeardmt

    No VMware products on my machine.

  • by honorelsu,

    honorelsu honorelsu Oct 23, 2015 6:23 AM in response to zcolbster
    Level 1 (0 points)
    Oct 23, 2015 6:23 AM in response to zcolbster

    My MacBook Pro (Late 2008) is also experiencing the same issues. When it goes into the first state of sleep it is able to wake up, but when it goes into the second state or hibernation it does not wake up. I am forced to hold the power button to force it to shutdown. The laptop still is generating heat and I notice the usually pulsating led on the front just stays solid. It is very discouraging to experience and it did not occur until I installed El Capitan. Last year for Yosemite my airport card went out.

  • by PT_Dude,

    PT_Dude PT_Dude Oct 23, 2015 2:34 PM in response to weirdbeardmt
    Level 1 (0 points)
    Oct 23, 2015 2:34 PM in response to weirdbeardmt

    My 2014 Macbook Pro recently developed this issue immediately after I upgraded to El Capitan.  I do run VMWare Fusion Professional 7.0.1

     

    I will try shutting down VMWare completely to see if the problem resolves.

  • by cBaddist,

    cBaddist cBaddist Oct 24, 2015 5:08 AM in response to zcolbster
    Level 1 (0 points)
    Oct 24, 2015 5:08 AM in response to zcolbster

    I suspect the recent 10.11.1 update fixed the issue. I dont seem to have this issue any more. Will monitor. I do have VM Ware Fusion 7 and woke from sleep and worked normal.

  • by PT_Dude,

    PT_Dude PT_Dude Oct 24, 2015 6:59 AM in response to cBaddist
    Level 1 (0 points)
    Oct 24, 2015 6:59 AM in response to cBaddist

    I have 10.11.1 and that's when the problem started for me.

  • by James Kachan,

    James Kachan James Kachan Oct 24, 2015 12:32 PM in response to dominic23
    Level 1 (25 points)
    Oct 24, 2015 12:32 PM in response to dominic23

    I have had this issue as well since El Cap beta, same thing happens on PR of 10.11.1

    SMC resets and NVRAM(PRAM) resets do not solve the problem. I am not running any VM setups.

  • by RokUAE,

    RokUAE RokUAE Oct 25, 2015 9:01 AM in response to zcolbster
    Level 1 (0 points)
    Oct 25, 2015 9:01 AM in response to zcolbster

    Running Late 2012 MBP Retina. Have exactly the same issue. Even after upgrading to 10.11.1 it still freezes after long sleep. I am using VMWare Fusion 7.

  • by RSacks,

    RSacks RSacks Oct 25, 2015 11:05 AM in response to PT_Dude
    Level 1 (0 points)
    Oct 25, 2015 11:05 AM in response to PT_Dude

    Hi,

     

    I had no issue before upgrading to El Capitan. It started immediately. I am using nothing other than a bluetooth mouse. Nothing plugged in. If the computer sleeps long enough to drop to the login screen the mouse and keyboard don't respond and I am forced to hold the power button until it reboots.

     

    I do use VMWare Fusion 7, which others have reported issues with. I have tried suspending the VM and still have the issue. I will try shutting it down completely and maybe even upgrading to 8.

     

    Specs:

    • OS X El Capitan Version 10.11
    • Model Name: MacBook Pro
    •   Model Identifier: MacBookPro10,1
    •   Processor Name: Intel Core i7
    •   Processor Speed: 2.7 GHz
    •   Number of Processors: 1
    •   Total Number of Cores: 4
    •   L2 Cache (per Core): 256 KB
    •   L3 Cache: 6 MB
    •   Memory: 16 GB
    •   Boot ROM Version: MBP101.00EE.B09
    •   SMC Version (system): 2.3f36
    •   Serial Number (system): C02KN63LFFT1
    •   Hardware UUID: 1E44A918-06A0-5C57-B242-9FDF5B5DC6FE

     

    Another thread: Re: Mouse and Touchpad not clicking after sleep - hard restart needed

  • by PT_Dude,

    PT_Dude PT_Dude Oct 25, 2015 11:20 AM in response to RSacks
    Level 1 (0 points)
    Oct 25, 2015 11:20 AM in response to RSacks

    So far the problem seems to be associated with, although not exclusively so, to VMWare v7.

     

    Some people report the issue with VMWare that resolves with shutting down VMWare, implying causation.

     

    Others report that even when shutting down VMWare, the issue remains.  Correlation but not causation.

     

    Others report the issue even with no VMWare installed.

     

    Certainly a mystery....

  • by Stefan Rusche,

    Stefan Rusche Stefan Rusche Oct 25, 2015 1:44 PM in response to PT_Dude
    Level 1 (20 points)
    Oct 25, 2015 1:44 PM in response to PT_Dude

    I have the same/a similar issue since updating to 10.11.1 MacBook Pro 15" Mid-2015 here. I have VMware 6 installed but I have not fired it up since many months, certainly not since upgrading to El Capitan.

     

    I also tried disabling safe sleep from the terminal (found it in some forum), to no effect. After longer sleep, I have to reboot completely, it seems as if the Mac shut down during sleep.

     

    Any help would be greatly appreciated. Won't upgrade my wifes MB-Air to El Capitan until this is resolved...

  • by Mal Issa,

    Mal Issa Mal Issa Oct 25, 2015 7:00 PM in response to zcolbster
    Level 1 (0 points)
    Oct 25, 2015 7:00 PM in response to zcolbster

    I have El Capitan with the latest update patch 10.11.1 (15B42) on my pro retina mid 2012. Now when my macbook wakes up from sleep I can use it for approx 20 minutes (time varies*) and then everything freezes. Not sure if the actual system freezes or if it is the trackpad and keyboard. I do not have vmware. I have never had any issues before.

     

    *I am not sure what it is that I'm doing that makes it freeze, I know the last time I was checking for office updates and this time I was installing java update.

     

    Is this the same problem as everyone else or different?

  • by PT_Dude,

    PT_Dude PT_Dude Oct 25, 2015 7:57 PM in response to Mal Issa
    Level 1 (0 points)
    Oct 25, 2015 7:57 PM in response to Mal Issa

    Your problem seems different.  This forum is for an issue whereby the Mac is frozen after waking from deep sleep, not freezing during use.

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