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Q: Damaged Digital Crown Apple Watch Sport Space grey 38mm

Recently I dropped my Apple Watch Sport 38mm onto the floor and at first everything seemed fine. Then I noticed that a part of the Digital Crown fell off and is now missing. I was wondering if apple would replace the crown, how much it would cost and how long it would take.

 

Thx guys!

Apple Watch, watchOS 2.0.1

Posted on Oct 25, 2015 6:12 PM

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Q: Damaged Digital Crown Apple Watch Sport Space grey 38mm

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  • by Jonathan UK,

    Jonathan UK Jonathan UK Oct 25, 2015 6:17 PM in response to FabTBC
    Level 7 (30,168 points)
    Apple Watch
    Oct 25, 2015 6:17 PM in response to FabTBC

    Hi

     

    Unfortunately, accidental damage is not covered under the One-Year Limited Warranty. Your watch may be eligible for chargeable out-of-warranty service. Contact Apple Support, who can confirm the cost in your location and the likely timescale for repair. They may also be able to offer you the option of mail-in service, rather than you needing to taking your watch to an Apple Retail Store or Authorised Service Provider. In the US, for example, the standard price is presently $229 plus local tax and, if applicable, a $6.95 shipping fee.

     

    https://www.apple.com/support/watch/contact/