HT201583: You can't empty the Trash or move a file to the Trash

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alstuff

Q: Trash Problem   Used "Secure Empty Trash"  get "You can’t open the Trash because it’s being emptied" but nothing is happening.

On iMac fr '08 using 10.11.1

 

Tried to "Secure Empty Trash" got hung up-   just keeps saying it is emptying , so did a force quilt and restarted and now I get "You can’t open the Trash because it’s being emptied" msg. but nothing is happening. It may have something to do with the MACKEEPER that I downloaded as a free trial.

 

AND

is there a need for a MacKeeper type program? Can you recommend one if necessary

 

Thanks,

Alice

iMac (24-inch Early 2008), Mac OS X (10.6.8)

Posted on Oct 25, 2015 12:26 PM

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Q: Trash Problem   Used "Secure Empty Trash"  get "You can’t open the Trash because it’s being emptied" bu ... more

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  • by Linc Davis,

    Linc Davis Linc Davis Oct 25, 2015 5:17 PM in response to alstuff
    Level 10 (207,963 points)
    Applications
    Oct 25, 2015 5:17 PM in response to alstuff

    "MacKeeper" is a scam with only one useful feature: it deletes itself.

    First, back up all data.

    Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.

    If you have incompletely removed MacKeeper—for example, by dragging the application to the Trash and immediately emptying—then you'll have to reinstall it and start over.

    IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.

    In the Finder, select

              Go Applications

    from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the other functional components of the software will be deleted. Restart the computer and empty the Trash.

    Quit MacKeeper before dragging it to the Trash.

    Let MacKeeper delete its other components before you empty the Trash.

    Don't try to drag MacKeeper from the Dock or the Launchpad to the Trash.

    Don't try to remove MacKeeper while running in safe mode.

  • by alstuff,

    alstuff alstuff Oct 26, 2015 8:17 AM in response to alstuff
    Level 1 (4 points)
    iWork
    Oct 26, 2015 8:17 AM in response to alstuff

    If tried everything folks and a google search suggested. Well, nothing worked so I finally called MacKeeper tech assis. He said restart your finder because it is in a do loop and then drag to trash. I did and the remove MacKeeper window appeared finally. My trash is now emptying And Mac keeper is no longer in the applications folder. So far so good.