Q: remove megabackup app
Hi,
I am a different user than the original poster, but seem to be having the same problems. The screenshots you requested are below, along with some others.
I am having the same problem as all of the posters from this thread (https://discussions.apple.com/message/29033126#29033126 ) who have not been able to remove the MegaBackup program. Namely, the MegaBackupAgent process will not allow me to "Force Quit".
I was able to kill the process for "MegaBackup," and once I did that, I was finally able to put the application in the trash (prior to that it just told me that I had to quit the MegaBackup program even though I had done so and it did not show up in the Force Quit Window--see screenshot). Despite this, Safari still pops up notification windows and still seems to hijack my internet browser with notifications that my system has not been backed up. I have tried multiple methods of removing this program completely over the past several days, and things are still popping up.
I believe my children downloaded the program either through a bogus Flashplayer update (see screenshot of Chrome History) or through the program "Roblox" on October 23 or 24. I am not sure exactly, but based on when the problems started and when they started complaining about popups, I went through the history and activity monitor to see what they had been doing. And my best guess is that they managed to download the adware somewhere in that timeframe and via one of those programs.
Also, I went through the tutorials on reedcorner.net/arg to remove adware, and found Bundlore and others (Advanced Mac Cleaner and "installer.mac" or something like that) and removed them manaully. But those tutorials are from 2013 as near as I can tell, and using their methods to try to find MegaBackup has not helped me find it.
Also about 15 minutes ago, I downloaded MalwareBytes, which found something, but it was not called "MegaBackup" and did not seem associated with it that I could tell. I also just uninstalled MalwareBytes because I am not 100% sure it is trustworthy. Reasonably sure, but not completely sure. So I took it off. You can see a LaunchDaemon for it below. Should I remove that in addition to having put the application in the trash?
I am running a late 2012 iMac with OSX 10.9.5.
Thanks in advance!
Posted on Oct 26, 2015 12:02 PM




