HT204308: Find the serial number of your Apple hardware product
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Q: I mailed my iphone to Apple and got the message saying it had been repaired and shipped. But one week passed and I still cannot ge ... I mailed my iphone to Apple and got the message saying it had been repaired and shipped. But one week passed and I still cannot get any information with my tracking number. more
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Helpful answers
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Oct 26, 2015 3:03 PM in response to nienienieby babowa,You will need to check with Apple - we are all other users here volunteering our time to help other users and wouldn't know about Apple's shipping of repaired products unfortunately.
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Oct 26, 2015 3:41 PM in response to nienienieby ChitlinsCC,- 'tracking' numbers are from the Waybill of the delivery service that gets place on the package - the 'customer' (repair depot) has software that prints labels and MAY notify the service, but may not notify if they ship a lot
- the 'notice' you received from the repair depot is likely generated when they place the waybill ON the package - or might be from the print stage
- the package may sit there for some time in "batch" of packages awaiting the delivery service pick up of the batch
- the number gets scanned into the delivery service's tracking system when it arrives at a distribution hub - in the batch
- individual items in the batch are not scanned at the pick-up point when there is a batch
It may be that trying again daily (more often?) may show the tracking show up.
If you are worried, contact the delivery service Help folks.