HT201412: If your iPhone, iPad, or iPod touch won't turn on

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kieranbrookess

Q: IPHONE DOESN'T RESET OR UPDATE

Tried updating my iPhone via iTunes last night, worst mistake ever. Said there was an error updating (happened so many times when tried to update on my phone) and said try again. But on my phone it was still downloading and got stuck on half way, so i turned it off and unplugged it, this made it turn off and come up with this screen.

Photo on 27-10-2015 at 00.17.jpg

I then plugged it in to iTunes to restore it (updating didn't work after 4 attempts) this didn't work, kept getting stuck and showing this image.

Photo on 27-10-2015 at 00.22.jpg

Now won't let me turn my phone on or even use it... Great work Apple.

Tried to book or even talk to someone online to fix it, again this didn't work. Kept saying error and some long number, please try again. AGAIN GREAT WORK.

I'm probably going to go into the apple store tomorrow (although the way they are going, no good will come of it)

Please someone help me, or point me into ANY advice please, need my phone for work urgently.

 

Thank you.

iPhone 6

Posted on Oct 26, 2015 5:31 PM

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