HT203516: Get help creating an iCloud backup

Learn about Get help creating an iCloud backup
pfudie
Level 1 (36 points)

Q: iphone is disabled

iphone is disabled connect to itunes wich in cant

iPhone 4, iOS 3.1.3, pfudie@aol.com

Posted on Sep 11, 2013 7:12 AM

Close
pfudie

Q: iphone is disabled

  • All replies
  • Helpful answers

  • by coolbrian,

    coolbrian coolbrian Sep 11, 2013 7:15 AM in response to pfudie
    Level 1 (25 points)
    Sep 11, 2013 7:15 AM in response to pfudie

    You will need to put the iPhone in recovery mode. Switch it off and hold the home button while your connecting your cable to the PC.

     

    This will wipe everything off the iPhone though, including photos, contacts, messages. No way around it once it has been disabled.

  • by jess40509,

    jess40509 jess40509 Oct 27, 2015 5:05 AM in response to coolbrian
    Level 1 (0 points)
    Oct 27, 2015 5:05 AM in response to coolbrian

    i have tried this but at the end itune shows with a massage :iTunes could not connect to the iPhone “MY NAME’s iPhone” because it is locked with a passcode. You must enter your passcode on the iPhone before it can be used with iTunes. now what to do