HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod
Learn about If you see an error when you update or restore your iPhone, iPad, or iPod
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Helpful answers
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Oct 27, 2015 6:28 AM in response to Aspenstarby braden85,Hey there Aspenstar,
I see that you have been attempting to update your iPad, but that you are unable to make a backup of the iPad on your computer even though you have the necessary amount of free space on the hard drive. There are a few steps i’d like for you to try in order to address this issue, and they can be found right here:
If you can't make an iTunes backup of your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT203271
Additionally, you may want to try some of these further troubleshooting steps in order to resolve your issues with over-the-air updates:
Resolve issues with an over-the-air iOS update - Apple Support
https://support.apple.com/en-us/HT201435
Thanks for using the Apple Support Communities. Have a good one!
