Q: Cant use Store Credit at this time

I have purchased an iTunes Gift Card for my U.S store, and each time i try to put it, it says "You can't use Store Credit at this time"… I tried changing my store from US to UAE and then back to US but it did not work. What shall i do?

Posted on Oct 25, 2015 6:51 PM

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by brenden dv,

brenden dv Oct 27, 2015 6:49 AM in response to lynnfromdoha
Community Specialists

Oct 27, 2015 6:49 AM in response to lynnfromdoha

Hi lynnfromdoha,

I'm sorry to hear you are having these issues with your iTunes account. If you continue to have issues redeeming your iTunes Store gift card, you may find the information and troubleshooting steps outlined in the following article helpful, up to and including contacting iTunes Support directly if necessary:

If you can't redeem your iTunes Store Gift Card or code - Apple Support

Regards
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Q: Cant use Store Credit at this time

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