v.tsay

Q: Hi. Have updated my iPhone to iOS 9.1. The phone doesn't find the necessary contact in Contact list. Why?

Hi. Have updated my iPhone to iOS 9.1. The phone doesn't find the necessary contact in Contact list. Why?

iPhone 6, iOS 9.1

Posted on Oct 25, 2015 10:04 PM

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Q: Hi. Have updated my iPhone to iOS 9.1. The phone doesn't find the necessary contact in Contact list. Why?

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  • Helpful answers

  • by Allen A,

    Allen A Allen A Oct 27, 2015 8:59 AM in response to v.tsay
    Community Specialists
    Oct 27, 2015 8:59 AM in response to v.tsay

    Hi v.tsay,

     

    Welcome to the Apple Support Communities! We'd love to help get your iPhone working the way it ought to after upgrading, but I'm not quite sure what's happening when you say that it can't find the necessary contact. If you could let us know what steps you're taking to get to the point that you've mentioned it would be greatly appreciated.

     

    Alternatively, screenshots can be a great way to help shed light on the issue, as well!

    How to take a screenshot on your iPhone, iPad, and iPod touch

     

     

    All my best.

  • by v.tsay,

    v.tsay v.tsay Oct 27, 2015 10:19 PM in response to Allen A
    Level 1 (0 points)
    Oct 27, 2015 10:19 PM in response to Allen A

    Dear Allen,

     

    My iPhone doesn't show the required name in address book after the input.

     

    1 Step. I need to find the required contact in my address book. I pushed the "Contacts".

    IMG_1447.PNGjavascript:;

     

    2 Step. I try to input the required name to the "Search" field, for example "Abulaziz ...". I have this name in my address book. See image attached.

    IMG_1445.PNG

     

    And there are no any results. "No results" were displayed. See image attached.

    IMG_1446.PNG

     

    Why? and what's happened?

     

    Look forward to your response.

  • by joe_7399,

    joe_7399 joe_7399 Oct 30, 2015 6:09 AM in response to v.tsay
    Community Specialists
    Oct 30, 2015 6:09 AM in response to v.tsay

    v.tsay,

     

    Thanks for the information and the screenshots! Rather than searching from Contacts you may try searching by swiping right from the Home Screen and searching via Spotlight.

     

    Hope this helps!