HT205272: Digital camera RAW formats supported by OS X El Capitan

Learn about Digital camera RAW formats supported by OS X El Capitan
jaytea70
Level 1 (6 points)
Desktops

Q: This article says that OSX el capitain supports RAW format from Sony A7R2   NOT!

The article says it supports the RAW format on my Sony A7R2   which is an ARW  file extension but I can't view any of my ARW files in preview or lightroom or finder or anything ,, I can see the thumbnails in Photos but when I try to open the file I get a triangle with an exclamation point in it. 

 

Please help.

Posted on Oct 28, 2015 2:46 PM

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jaytea70

Q: This article says that OSX el capitain supports RAW format from Sony A7R2   NOT!

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  • by Old Toad,

    Old Toad Old Toad Oct 28, 2015 3:00 PM in response to jaytea70
    Level 10 (141,105 points)
    Mac OS X
    Oct 28, 2015 3:00 PM in response to jaytea70

    The Sony A7R2 is not listed anywhere in this Apple document: Digital camera RAW formats supported by OS X El Capitan - Apple Support.  Is that the article that you were referring to?  

     

    The Sony site indicates that there is new software for the camera.  Have you updated everything?

     

    It must be too new to be supported. You'll have to wait until the next RAW compatibility updater is released to see if it's included.

    OTsig.png

  • by jaytea70,

    jaytea70 jaytea70 Oct 28, 2015 3:19 PM in response to Old Toad
    Level 1 (6 points)
    Desktops
    Oct 28, 2015 3:19 PM in response to Old Toad

    The actual model number of the A7R2  is  ILCE-7RM2   which you can take away the M and it would be  ILCE-7R2  ,, the M just stands for Mark 2 I don't know why Apple chose to include the M in the model number but they are one and the same.

  • by léonie,

    léonie léonie Oct 28, 2015 3:32 PM in response to jaytea70
    Level 10 (106,958 points)
    iCloud
    Oct 28, 2015 3:32 PM in response to jaytea70

    The file extension ARW is a generic extension for all Sony RAW formats, but the RAW support is camera specific. 

     

    Do you mean the Sony Alpha ILCE-7R II camera in the list? That camera is supported in El Capitan since Digital Camera RAW Compatibility Update 6.06.

    Are you perhaps using a compressed RAW format? The RAW developement will not always support all compressed formats a camera has.

  • by jaytea70,

    jaytea70 jaytea70 Oct 28, 2015 3:34 PM in response to léonie
    Level 1 (6 points)
    Desktops
    Oct 28, 2015 3:34 PM in response to léonie

    Im just importing the ARW files from my camera on to my computer and there is no thumbnail and when I click the file to open it I get the error that its not supported .    I haven't compressed anything unless my camera is compressing it without my knowledge.

  • by léonie,

    léonie léonie Oct 28, 2015 3:42 PM in response to jaytea70
    Level 10 (106,958 points)
    iCloud
    Oct 28, 2015 3:42 PM in response to jaytea70

    Your camera must have a menu somewhere where you select the format of the photos you are shooting, JPEG; TIFF; RAW, etc.  Some cameras support several RAW formats with different pixel sizes.I don't know your camera, but since it is a professional camera, I expect it to have several format options.

     

    Have you tried to reinstall the RAW support  Digital Camera RAW Compatibility Update 6.06? You can download it here:   https://support.apple.com/kb/DL1838?viewlocale=en_US&locale=en_US

  • by jaytea70,

    jaytea70 jaytea70 Oct 28, 2015 3:46 PM in response to léonie
    Level 1 (6 points)
    Desktops
    Oct 28, 2015 3:46 PM in response to léonie

    In the menu settings it lets me choose between fine Jpeg or Super Fine Jpeg or RAW  , that's it.  I will dig around it a little more and see if I can find anything.   I am downloading the new firmware update and installing it right now , so after I'm done with that I will test it , and I will try to reinstall the Digitial Camera RAW Compatibility update again just to see if that fixed it.  My computer automatically updates so im sure I got it already.   I will post back later to see if any of this works.

  • by jaytea70,

    jaytea70 jaytea70 Oct 28, 2015 4:05 PM in response to léonie
    Level 1 (6 points)
    Desktops
    Oct 28, 2015 4:05 PM in response to léonie

    turns out I did find a setting that says RAW COMPRESSED or RAW UNCOMPRESSED and mine was set on compressed.   I also noticed that I can't use digital zoom while RAW mode either..... geeesh.  For such an expensive camera it has such limitations.

  • by jaytea70,

    jaytea70 jaytea70 Oct 31, 2015 4:12 PM in response to léonie
    Level 1 (6 points)
    Desktops
    Oct 31, 2015 4:12 PM in response to léonie

    So I don't know what is wrong ... I set my camera to record RAW photos as "uncompressed"  I updated the firmware on my camera and I tried to install the RAW camera support update that you linked to in this thread but it told me that I already have a newer version installed on my computer .. And I still can't view RAW files in Finder and when I click on the generic RAW thumbnail it pops up telling me that the format is not supported.    The only way I can view the RAW files is with the program called "Capture One"  which works great but I would like to be able to see my thumbnails and open my files without having to use Capture One all the time...   t

     

    Does anyone know why my computer will not handle  thes RAW .ARW files even though I have the updates and my camera is listed as being supported?    Ya know I used Windows PC for the better part of my life , every since Windows 3.1 ,  I bought this mac pro because i got heavy into video editing and wanted to be able to use Final Cut Pro which is only available on a mac.   I can tell you after a year of using this mac I regret ever buying it and all that talk about how macs are more intuitive and user friendly is absolute nonsense.  To me Macs seem so convoluted , you cant browse the files on your phone , I can't figure out how to manage my files without there being 2 copies of everything because there is no cut and paste.  And now this ...  My wife has a PC running windows 10 upstairs in her study and I captured the ARW files off my camera with no problems ,  was able to see the thumbnails and view the files with no problem whatsoever .. I just don't understand why macs have to be so god damned problematic all the time.

     

    Please help

  • by léonie,

    léonie léonie Nov 1, 2015 1:29 AM in response to jaytea70
    Level 10 (106,958 points)
    iCloud
    Nov 1, 2015 1:29 AM in response to jaytea70

    Have you tried to reinstall the RAW Support? Sometimes the new cameras in theRAW support are not registered in the launch services. Reinstalling can correct this.

     

    I scanned the installed RAW support for all Sony cameras, that are listed in the plugins and got this list:

    Sony Alpha DSLR-A100U4.0.0

    Sony Alpha DSLR-A900U4.0.0

    Sony Alpha DSLR-A700U4.0.0

    Sony Alpha DSLR-A200U4.0.0

    Sony Alpha DSLR-A350U4.0.0

    Sony Alpha DSLR-A300U4.0.0

    Sony Alpha DSLR-A900U4.0.0

    Sony Alpha DSLR-A380_

    Sony Alpha DSLR-A390U4.0.0

    Sony Alpha DSLR-A330U4.0.0

    Sony Alpha DSLR-A230U4.0.0

    Sony Alpha DSLR-A290U4.0.0

    Sony Alpha DSLR-A850U4.0.0

    Sony Alpha DSLR-A850U4.0.0

    Sony Alpha DSLR-A550U4.0.0

    Sony Alpha DSLR-A500U4.0.0

    Sony Alpha DSLR-A450U4.0.0

    Sony Alpha NEX-5U4.0.0

    Sony Alpha NEX-3U4.0.0

    Sony Alpha SLT-A33U4.0.0

    Sony Alpha SLT-A55U4.0.0

    Sony Alpha DSLR-A560U4.0.0

    Sony Alpha DSLR-A580U4.0.0

    Sony Alpha NEX-C3U4.0.0

    Sony Alpha SLT-A35U4.0.0

    Sony Alpha SLT-A65U4.0.0

    Sony Alpha SLT-A77U4.0.0

    Sony Alpha NEX-5NU4.0.0

    Sony Alpha NEX-7U4.0.0

    Sony Alpha SLT-A37U4.0.0

    Sony Alpha SLT-A57U4.0.0

    Sony Alpha NEX-F3U4.1.0

    Sony Alpha SLT-A99U4.2.0

    Sony Alpha NEX-6U4.2.0

    Sony Alpha NEX-5RU4.2.0

    Sony Alpha A3000U5.1.0

    Sony Alpha SLT-A58U4.7.0

    Sony Alpha NEX-3NU4.6.0

    minRawCameraVersion\Sony Alpha 7U5.1.0

    Sony Alpha NEX-5TU5.1.0

    minRawCameraVersion]Sony Alpha 7RU5.1.0

    minRawCameraVersion]Sony Alpha 7SU5.6.0

    Sony Alpha SLT-A77 IIU5.6.0

    Sony Alpha 7 IIU6.3.0

    Sony Alpha 7R IIU5.1.0

     

     

    The last item might be the support for your camera, so it is installed, and probably only needs indexing. To register the RAW types manually, if reinstalling does not suffice, open a Terminal and copy and paste  this line:  (all goes on one line, and there are only two space around the "-R".   If the forum software inserts extra spaces into the word "Launchservices" remove them.)

    /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchSe rvices.framework/Versions/A/Support/lsregister -R /System/Library/CoreServices/CoreTypes.bundle/Contents/Library.

     

    Then hit the return key.

    This fix has originally been posted by Alan Roseman: Re: Aperture 3 preview of raw file greenish

  • by jaytea70,

    jaytea70 jaytea70 Nov 1, 2015 6:57 AM in response to léonie
    Level 1 (6 points)
    Desktops
    Nov 1, 2015 6:57 AM in response to léonie

    tried reinstalling the update  ,, Didn't fix it  ,  tried copy pasting into terminal what you suggested and it didn't fix it either.   I just don't get it. Makes absolutely no sense whatsoever.

  • by léonie,

    léonie léonie Nov 1, 2015 7:16 AM in response to jaytea70
    Level 10 (106,958 points)
    iCloud
    Nov 1, 2015 7:16 AM in response to jaytea70

    Send a bug report to Apple.  Occasionally the entries for the camera models in the RAW support are incorrect, i.e., when one camera goes by several names.

     

    Apple - Photos - Feedback