HT204085: Frequently asked questions about iCloud Keychain

Learn about Frequently asked questions about iCloud Keychain
Gedfromchorley
Level 1 (0 points)

Q: Why was I suddenly asked to verify my keychain security code..... something about new servers?

I have suddenly been asked to verify my keychain code. It all 'appears' to be through Apple.... is this some sort of scam to get personal details?

MacBook Pro, OS X Mavericks (10.9.5)

Posted on Oct 29, 2015 3:06 AM

Close
Gedfromchorley

Q: Why was I suddenly asked to verify my keychain security code..... something about new servers?

  • All replies
  • Helpful answers

  • by seventy one,

    seventy one seventy one Oct 29, 2015 3:10 AM in response to Gedfromchorley
    Level 6 (15,120 points)
    Peripherals
    Oct 29, 2015 3:10 AM in response to Gedfromchorley

    Can you send us a screen shot.   Do not respond with personal details to any pop up.   All Apple approaches are made to you by name and contacts end with ... Apple.com

  • by Gedfromchorley,

    Gedfromchorley Gedfromchorley Oct 29, 2015 3:13 AM in response to seventy one
    Level 1 (0 points)
    Oct 29, 2015 3:13 AM in response to seventy one

    No unfortunately not. This appeared to be spot on, not very scam like at all but I might delete all my details to be on the safe side.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Oct 29, 2015 8:04 AM in response to Gedfromchorley
    Level 5 (7,635 points)
    Notebooks
    Oct 29, 2015 8:04 AM in response to Gedfromchorley

    Likely legit.

     

    I signed into Goggle with my new smartphone (sorry Apple, iPhone is too expensive for my budget) and I immediately got an email alerting me to the fact.

     

    It would surprise me if iCloud would not do something similar.

     

    ÇÇÇ

  • by Maryellen,

    Maryellen Maryellen Oct 29, 2015 9:08 AM in response to seventy one
    Level 1 (25 points)
    Oct 29, 2015 9:08 AM in response to seventy one

    And oddly now I can't open any files in Preview. png's or pdfs. Still investigating… are these related incidences?

    …

    ok, to clarify, the prompt about a security code was through iCloud (system preferences) and I did go ahead and create a security code. My above Preview difficulties were resolved before I did so by rebooting the Mac. I think it was related because I've got Preview files in the cloud.

     

    No mention of new servers were in my prompt.