Q: El Capitan 10.11.1 Install Problems
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Oct 28, 2015 2:48 AMby gbdoc,My experience may help a few people determine whether their problem lies in their hardware or their software:
We have two AirBooks (AB1 and AB2), both maxed out, AB1 6 mos. younger and with a faster processor than AB2, both running fine on 10.11; neither has been haxied in any way. Both are backed up twice: each on Time Machine, and each with a separate bootable clone (SuperDuper).
Update to 10.11.1 went fine on AB1, but hosed AB2, and nothing I’ve tried (spending a lot of time, I’ve repeatedly tried everything written here and elsewhere, as well as Disk Warrior and Tech Tool Pro) has helped; booting stops at about 75% and will go no farther. My only recourse has been to restore my clone - no problem, but time-consuming.
As an experiment, I connected AB2 to the clone of AB1 (which now has 10.11.1), and booted successfully from there. What this tells me is that the problem is not in my hardware, but in the software. I suspect this is the case for most people using relatively new Macs. Something installed on AB2 is incompatible with the update, but I don’t know how to easily find out what that is. Even if I could, I don’t think I would do anything about it. At this point, I will no longer try to apply 10.11.1, but wait for 10.11.2, which will hopefully fix things. But even then, I won't try to update until I've made a new bootable clone I can fall back on if need be.
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Oct 28, 2015 7:45 AMby gbdoc,Here's the EtreCheck report for both Airbooks: "Geo" has the problem with the 10.11.1 update, "Eva" has no problem.
Thanks for your help.
Geo:
EtreCheck version: 2.6.1 (221)
Report generated 28.10.15 15:25
Runtime 2:09
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: (What does this mean?)
MacBook Air
[Click for Technical Specifications]
MacBook Air - model: MacBookAir6,1
1 1.7 GHz Intel Core i7 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 73 - SN = D863483018WF909A7
Video Information: (What does this mean?)
Intel HD Graphics 5000
Color LCD 1366 x 768
System Software: (What does this mean?)
OS X El Capitan 10.11 (15A284) - Time since boot: about one day
Disk Information: (What does this mean?)
APPLE SSD TS0256F disk0 : (251 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
eDrive (disk0s4) <not mounted> : 15.87 GB
[redacted] (disk1) / : 217.37 GB (23.12 GB free)
Core Storage: disk0s2 217.74 GB Online
USB Information: (What does this mean?)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Kensington Kensington Slimblade Trackball
Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt to FireWire Adapter
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
Kernel Extensions: (What does this mean?)
/Applications/Checkmate.app
[not loaded] com.micromat.driver.SPDKernel (1 - SDK 10.8) [Click for support]
/Applications/Utilities/DiskWarrior.app
[not loaded] com.alsoft.Preview (5 - SDK 10.5) [Click for support]
/Applications/Utilities/TechTool Pro 8.app
[not loaded] com.micromat.driver.spdKernel (1 - SDK 10.11) [Click for support]
[not loaded] com.micromat.driver.spdKernel-10-8 (1 - SDK 10.11) [Click for support]
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.10) [Click for support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.10) [Click for support]
/Library/Extensions
[not loaded] com.Logitech.Control Center.HID Driver (3.9.1 - SDK 10.8) [Click for support]
[not loaded] com.Logitech.Unifying.HID Driver (1.3.1 - SDK 10.8) [Click for support]
[loaded] com.kensington.trackballworks.driver (1.2.1 - SDK 10.8) [Click for support]
[loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) [Click for support]
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) [Click for support]
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.8) [Click for support]
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.8) [Click for support]
[not loaded] com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) [Click for support]
[not loaded] com.novatelwireless.driver.3G (3.0.13) [Click for support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.13) [Click for support]
[not loaded] com.option.driver.Option72 (2.15.0) [Click for support]
[not loaded] com.option.driver.OptionHS (3.26.0) [Click for support]
[not loaded] com.option.driver.OptionMSD (1.21.0) [Click for support]
[not loaded] com.option.driver.OptionQC (1.11.0) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.39) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.45) [Click for support]
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Click for support]
[not loaded] com.vodafone.driver (3.0.9) [Click for support]
[not loaded] com.xerox.officeprinting.PrinterSpecificMerge (1.3.0) [Click for support]
[not loaded] com.zte.driver.cdc_ecm_qmi (1.0.1) [Click for support]
[not loaded] com.zte.driver.cdc_usb_bus (1.0.1) [Click for support]
[not loaded] de.novamedia.driver.NMLGEDriver (3.2.10) [Click for support]
[not loaded] de.novamedia.driver.NMSamsung (0.0.2) [Click for support]
[not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) [Click for support]
[not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) [Click for support]
/System/Library/Extensions/NMHuaweiPhonesVTPCDC_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMControl (3.2.12) [Click for support]
/System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMData (3.2.12) [Click for support]
/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
[not loaded] com.novatelwireless.driver.3GData (3.0.13) [Click for support]
/System/Library/Extensions/Vodafone.kext/Contents/PlugIns
[not loaded] com.vodafone.driver.Data (3.0.9) [Click for support]
Startup Items: (What does this mean?)
Qmaster: Path: /Library/StartupItems/Qmaster
Startup items are obsolete in OS X Yosemite
Launch Agents: (What does this mean?)
[running] com.Logitech.Control Center.Daemon.plist [Click for support]
[running] com.avast.update-agent.plist [Click for support]
[loaded] com.avast.userinit.plist [Click for support]
[running] com.brother.LOGINserver.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.micromat.CheckmateAgent.plist [Click for support]
[running] com.micromat.TechToolProAgent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] net.culater.SIMBL.Agent.plist [Click for support]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.avast.init.plist [Click for support]
[loaded] com.avast.uninstall.plist [Click for support]
[loaded] com.avast.update.plist [Click for support]
[running] com.cleverfiles.cfbackd.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist [Click for support]
[running] com.micromat.CheckmateIdleDaemon.plist [Click for support]
[loaded] com.micromat.CheckmateWorkerDaemon.plist [Click for support]
[running] com.micromat.TechToolProDaemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.teamviewer.Helper.plist [Click for support]
User Launch Agents: (What does this mean?)
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.akamai.single-user-client.plist [Click for support]
[running] com.amazon.music.plist [Click for support]
[loaded] com.avast.home.userinit.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
[loaded] com.valvesoftware.steamclean.plist [Click for support]
User Login Items: (What does this mean?)
PopChar Application (/Applications/PopChar.app)
Dropbox Application (/Applications/Dropbox.app)
iClip Application (/Applications/iClip.app)
TrackballWorksHelper Application (/Library/PreferencePanes/TrackballWorks.prefPane/Contents/Resources/TrackballW orksHelper.app)
DEVONagent Lite Application (/Applications/DEVONagent Lite.app)
Fantastical Application (/Applications/Fantastical ƒ/Fantastical.app)
MacUpdate Desktop Application Hidden (/Applications/MacUpdate Desktop.app)
HPEventHandler UNKNOWN (missing value)
Other Apps: (What does this mean?)
[running] 2BUA8C4S2C.com.agilebits.onepassword4-helper
[running] com.apple.xpc.launchd.oneshot.0x10000004.EtreCheck
[loaded] com.avast.account
[loaded] com.avast.crashreport
[running] com.avast.daemon
[running] com.avast.fileshield
[running] com.avast.helper
[running] com.avast.proxy
[running] com.avast.service
[running] com.brother.utility.NETserver.97952
[running] com.brother.utility.USBserver.8992
[running] com.flexibits.fantastical.51232
[running] com.getdropbox.dropbox.49632
[running] com.irradiatedsoftware.iClip.56992
[running] com.kensington.trackballworks.helper.116832
[running] com.macility.popchar3.68832
[running] com.macupdate.desktop6.61472
[running] com.vanprosolutions.BwanaDik.2272
[loaded] com.vanprosolutions.BwanaDikLauncher
Internet Plug-ins: (What does this mean?)
AdobePDFViewerNPAPI: Version: 11.0.13 - SDK 10.6 [Click for support]
Flash Player: Version: 19.0.0.226 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.13 - SDK 10.6 [Click for support]
ebrary Reader: Version: 2.10 - 12/12/06 [Click for support]
iPhotoPhotocast: Version: 7.0
Loki: Version: 3.4.2.20 [Click for support]
QuickTime Plugin: Version: 7.7.3
FlashPlayer-10.6: Version: 19.0.0.226 - SDK 10.6 [Click for support]
CitrixICAClientPlugIn: Version: 11.2.0 [Click for support]
PandoWebInst: Version: 1.0 [Click for support]
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 [Click for support]
DirectorShockwave: Version: 12.0.5r146 - SDK 10.6 [Click for support]
VLC Plugin: Version: 2.2.1 [Click for support]
CANONiMAGEGATEWAYDL: Version: 2.0.1.10 [Click for support]
CANONiMAGEGATEWAYLI: Version: 2.0.1.6 [Click for support]
Silverlight: Version: 5.1.40728.0 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Default Browser: Version: 601 - SDK 10.11
Flip4Mac WMV Plugin: Version: 3.3.7.2 - SDK 10.7 [Click for support]
SharePointBrowserPlugin: Version: 14.5.7 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 65 build 17 Check version
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
User internet Plug-ins: (What does this mean?)
Unity Player: Version: UnityPlayer version 1.5.0 [Click for support]
GoogleOneClickPlugin: Version: Unknown
Google Earth Web Plug-in: Version: 7.1 [Click for support]
RealPlayer Plugin: Version: Unknown [Click for support]
Safari Extensions: (What does this mean?)
1Password
Adblock Plus
Evernote Web Clipper
Translate
Audio Plug-ins: (What does this mean?)
DVCPROHDAudio: Version: 1.0
3rd Party Preference Panes: (What does this mean?)
Akamai NetSession Preferences [Click for support]
Citrix Online Plug-in [Click for support]
FinderPop [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
TrackballWorks [Click for support]
Logitech Control Center [Click for support]
MouseLocator [Click for support]
mp4vDecoderPane [Click for support]
Perian [Click for support]
TechTool Protection [Click for support]
Time Machine: (What does this mean?)
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Geo's AirBook: Disk size: 217.37 GB Disk used: 194.25 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 132
Oldest backup: 13.12.12 14:42
Last backup: 28.10.15 14:26
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 217.37 GB X 3)
Top Processes by CPU: (What does this mean?)
4% WindowServer
2% fontd
1% mdworker(19)
0% helpd
0% iClip
Top Processes by Memory: (What does this mean?)
752 MB kernel_task
459 MB softwareupdated
279 MB mdworker(19)
229 MB MacUpdate Desktop
172 MB mds_stores
Virtual Memory Information: (What does this mean?)
1.12 GB Free RAM
6.88 GB Used RAM (3.48 GB Cached)
0 B Swap Used
Diagnostics Information: (What does this mean?)
Oct 27, 2015, 09:54:52 AM Self test - passed
Oct 27, 2015, 09:43:59 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-27-094359_[redacted].crash
Oct 27, 2015, 09:43:48 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-27-094348_[redacted].crash
Oct 27, 2015, 09:43:47 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-27-094347_[redacted].crash
Oct 26, 2015, 11:15:24 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-26-111524_[redacted].crash
Oct 26, 2015, 11:14:58 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-26-111458_[redacted].crash
Oct 26, 2015, 11:14:39 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-26-111439_[redacted].crash
Oct 26, 2015, 11:14:29 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-26-111429_[redacted].crash
Oct 26, 2015, 11:14:28 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-26-111428_[redacted].crash
Oct 26, 2015, 11:14:19 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-26-111419_[redacted].crash
Oct 26, 2015, 11:14:18 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-26-111418_[redacted].crash
Oct 26, 2015, 11:14:09 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-26-111409_[redacted].crash
Oct 26, 2015, 11:14:08 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-26-111408_[redacted].crash
Oct 26, 2015, 11:14:05 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-26-111405_[redacted].crash
Oct 26, 2015, 11:14:04 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-26-111404_[redacted].crash
Oct 26, 2015, 11:13:49 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-26-111349_[redacted].crash
________________________________________________________________________________ ______________
Eva:
EtreCheck version: 2.6.1 (221)
Report generated 28.10.15, 15:28
Runtime 1:58
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: (What does this mean?)
MacBook Air (11-inch, Mid 2012)
[Click for Technical Specifications]
MacBook Air - model: MacBookAir5,1
1 2 GHz Intel Core i7 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 118 - SN = C012373040WDKRVA0
Video Information: (What does this mean?)
Intel HD Graphics 4000
Color LCD 1366 x 768
System Software: (What does this mean?)
OS X El Capitan 10.11.1 (15B42) - Time since boot: about 3 days
Disk Information: (What does this mean?)
APPLE SSD SM256E disk0 : (251 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
eDrive (disk0s4) <not mounted> : 15.87 GB
Eva's AirBook (disk1) / : 233.23 GB (111.53 GB free)
Core Storage: disk0s2 233.60 GB Online
USB Information: (What does this mean?)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
Kernel Extensions: (What does this mean?)
/Applications/Utilities/DiskWarrior.app
[not loaded] com.alsoft.Preview (4.4) [Click for support]
/Applications/Utilities/TechTool Pro 8.app
[not loaded] com.micromat.driver.spdKernel (1 - SDK 10.11) [Click for support]
[not loaded] com.micromat.driver.spdKernel-10-8 (1 - SDK 10.11) [Click for support]
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.10) [Click for support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.10) [Click for support]
/System/Library/Extensions
[not loaded] com.kensington.trackballworks.driver (1.1.0) [Click for support]
[not loaded] com.palm.ClassicNotSeizeDriver (3.2) [Click for support]
Startup Items: (What does this mean?)
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete in OS X Yosemite
Launch Agents: (What does this mean?)
[running] com.avast.update-agent.plist [Click for support]
[loaded] com.avast.userinit.plist [Click for support]
[running] com.brother.LOGINserver.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[running] com.micromat.TechToolProAgent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.avast.init.plist [Click for support]
[loaded] com.avast.uninstall.plist [Click for support]
[loaded] com.avast.update.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist [Click for support]
[running] com.micromat.TechToolProDaemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.teamviewer.Helper.plist [Click for support]
[loaded] com.timesoftware.timemachineeditor.backupd-auto.plist [Click for support]
User Launch Agents: (What does this mean?)
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.avast.home.userinit.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
[running] ws.agile.1PasswordAgent.plist [Click for support]
User Login Items: (What does this mean?)
Dropbox Programm (/Applications/Dropbox.app)
Other Apps: (What does this mean?)
[running] 2BUA8C4S2C.com.agilebits.onepassword-osx-helper
[running] com.apple.xpc.launchd.oneshot.0x10000001.Growl
[running] com.apple.xpc.launchd.oneshot.0x1000000e.EtreCheck
[loaded] com.avast.account
[loaded] com.avast.crashreport
[running] com.avast.daemon
[running] com.avast.fileshield
[running] com.avast.helper
[running] com.avast.proxy
[running] com.avast.service
[running] com.brother.utility.NETserver.992
[running] com.brother.utility.USBserver.96672
[running] com.evernote.EvernoteHelper
[running] com.getdropbox.dropbox.27552
[loaded] com.growl.GrowlLauncher
[running] com.vanprosolutions.BwanaDik.22752
[loaded] com.vanprosolutions.BwanaDikLauncher
Internet Plug-ins: (What does this mean?)
NPLoaderOSX: Version: Unknown
PandoWebInst: Version: 1.0 [Click for support]
Default Browser: Version: 601 - SDK 10.11
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.12 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 1.4 [Click for support]
FlashPlayer-10.6: Version: 19.0.0.226 - SDK 10.6 [Click for support]
Silverlight: Version: 4.0.60531.0 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 19.0.0.226 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
SharePointBrowserPlugin: Version: 14.5.4 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.12 - SDK 10.6 [Click for support]
CANONiMAGEGATEWAYDL: Version: 2.0.1.10 [Click for support]
CANONiMAGEGATEWAYLI: Version: 2.0.1.6 [Click for support]
ContentUploaderPlugin: Version: 1.2 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 45 Check version
User internet Plug-ins: (What does this mean?)
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: (What does this mean?)
1Password
Avast Online Security
Evernote Web Clipper
Translate
3rd Party Preference Panes: (What does this mean?)
DivX [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
TrackballWorks [Click for support]
Perian [Click for support]
TechTool Protection [Click for support]
Time Machine: (What does this mean?)
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Eva's AirBook: Disk size: 233.23 GB Disk used: 121.71 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 128
Oldest backup: 09.11.12, 21:39
Last backup: 28.10.15, 13:40
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 233.23 GB X 3)
Top Processes by CPU: (What does this mean?)
5% WindowServer
3% backupd
3% diskimages-helper
1% fontd
0% TechToolProDirectoryBackup
Top Processes by Memory: (What does this mean?)
748 MB kernel_task
459 MB softwareupdated
221 MB mds_stores
205 MB com.avast.daemon
139 MB mdworker(12)
Virtual Memory Information: (What does this mean?)
2.20 GB Free RAM
5.79 GB Used RAM (4.66 GB Cached)
100 MB Swap Used
-
Oct 28, 2015 11:55 AMby ASC74,For Csound1 from another post:
Dima, not sure why the reference to my username or what it has to do with anything here? I never once named called anyone here, unlike you have. Perhaps you should research motorsports of the 50's and 60's before assuming anything about my username.
In regards to being hostile, I apologize. I belong to many forums and user groups and I know this isn't proper etiquette. To be honest, this comes from the frustration of having a perfectly working OS ruined due to an update.
Your assumption that I'm a switcher is also wrong. I simply didn't come in here warning others not to update or upgrade to El Capitan on a whim. I used to work in the technology industry for a Fortune 100 company where we supported 100's of high-end Mac users. My frustration comes from experience dealing with El Capitan and many of my colleagues that have NOT experienced this with any other OS such as Yosemite, Mavericks or anything before that.This issue hasn't been covered hence the reason I created a post. I wasn't looking for a solution but simply warning others of my mishap. Just like you'll find on all the recent reviews on the App Store. These aren't fabricated issues, it's happening to tons of users. The update was pushed out before being thoroughly tested, that's unfortunately the fact. For Apple to release updates that haven't been rigorously tested is not good practice.
I also don't think a large percentage of users will have this problem. For me in particular, I have tons of old emails, close to 10k. These have been carefully archived, backup and organized. When a update, wipes out 5k worth of emails, I'll see how calm and collective you are.
So let's see, how about a summary of how crappy El Capitan has been for me?
- El Capitan is released. While I'm at a Mac store picking up a new iPhone, I decide to upgrade. Everything looks fine till I get home and notice I cannot send outgoing messages because my outgoing mail servers were deleted. Oh yeah, all my local folders were also deleted.
- I'm very dedicated to my backup process. Use two RAID 0 configuration 5TB hard drives to back up my data and also have a 2TB drive dedicated for Time Machine backups.
- After loosing all my mail, I spend the next 5 hours restoring from Time Machine only to get a black screen. Why after spending the next 16 hours with a Senior Advisor at Apple? Because it seems even though I was doing regular TM backups, they were corrupt. This meant when I tried to restore my system from TM it wouldn't take. Yet, TM has no way to verify the actual backups. The ONLY reason I didn't lose data is because I had some older TM backups on another hard drive. Most end users don't have this and would have lost a ton of data.
- When none of the TM restores worked I was forced to wipe everything for the 3rd time, and do a migration of data instead of a restore. Yeah, this finally got my machine to 80% state of where it was but I had to spend the whole day reinstalling all my creative apps from Adobe.
- Now that I finally had my MacBook Pro back up and running we went in to restore my lost emails. The first 3 Apple customer service reps said this wasn't possible. Not until talking to a Senior Advisor did things get fixed. This is where we discovered the TM backups were corrupt, with tons of missing data.- At this point we pulled all the old emails and data from the old hard drive and luckily recovered everything.
^^ ALL of that was caused by a new OS that hadn't been properly tested. Yeah, so I think I can rightfully be frustrated.
That and the new OS does have issues. There are easily 5 things I do on regular basis that now cause a spinning wheel or have way laggy performance. Even copying and pasting text has a long pause now.P.S. I was not shouting, THIS IS SHOUTING :-/
-
Oct 28, 2015 12:22 PMby gbdoc,I note how well-versed you seem to be, so you probably know this, but I mention it here for the sake of completeness, because you don't mention it explicitly:
I've been making bootable clones since I lost all my data TWICE, many years ago. I've been using SuperDuper! for years, and it's never let me down. I used to do this daily, but have found that weekly is enough, EXCEPT that I always do one before an OS update/upgrade. This is what saved my butt with this latest problem. Except for the time I spent trying to get a good update (without success), I was up to speed thanks to my clone in about half an hour. I use TM, too, and sometimes it's been a great help, but sometimes it's been corrupted, like yours was, so I don't really trust it fully.
-
Oct 28, 2015 12:31 PMby Csound1,gbdoc wrote:
Here's the EtreCheck report for both Airbooks: "Geo" has the problem with the 10.11.1 update, "Eva" has no problem.
Thanks for your help.
Geo:
EtreCheck version: 2.6.1 (221)
Report generated 28.10.15 15:25
Runtime 2:09
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: (What does this mean?)
MacBook Air
[Click for Technical Specifications]
MacBook Air - model: MacBookAir6,1
1 1.7 GHz Intel Core i7 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 73 - SN = D863483018WF909A7
Video Information: (What does this mean?)
Intel HD Graphics 5000
Color LCD 1366 x 768
System Software: (What does this mean?)
OS X El Capitan 10.11 (15A284) - Time since boot: about one day
Disk Information: (What does this mean?)
APPLE SSD TS0256F disk0 : (251 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
eDrive (disk0s4) <not mounted> : 15.87 GB
[redacted] (disk1) / : 217.37 GB (23.12 GB free)
Core Storage: disk0s2 217.74 GB Online
USB Information: (What does this mean?)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Kensington Kensington Slimblade Trackball
Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt to FireWire Adapter
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
Kernel Extensions: (What does this mean?)
/Applications/Checkmate.app
[not loaded] com.micromat.driver.SPDKernel (1 - SDK 10.8) [Click for support]
/Applications/Utilities/DiskWarrior.app
[not loaded] com.alsoft.Preview (5 - SDK 10.5) [Click for support]
/Applications/Utilities/TechTool Pro 8.app
[not loaded] com.micromat.driver.spdKernel (1 - SDK 10.11) [Click for support]
[not loaded] com.micromat.driver.spdKernel-10-8 (1 - SDK 10.11) [Click for support]
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.10) [Click for support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.10) [Click for support]
/Library/Extensions
[not loaded] com.Logitech.Control Center.HID Driver (3.9.1 - SDK 10.8) [Click for support]
[not loaded] com.Logitech.Unifying.HID Driver (1.3.1 - SDK 10.8) [Click for support]
[loaded] com.kensington.trackballworks.driver (1.2.1 - SDK 10.8) [Click for support]
[loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) [Click for support]
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) [Click for support]
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.8) [Click for support]
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.8) [Click for support]
[not loaded] com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) [Click for support]
[not loaded] com.novatelwireless.driver.3G (3.0.13) [Click for support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.13) [Click for support]
[not loaded] com.option.driver.Option72 (2.15.0) [Click for support]
[not loaded] com.option.driver.OptionHS (3.26.0) [Click for support]
[not loaded] com.option.driver.OptionMSD (1.21.0) [Click for support]
[not loaded] com.option.driver.OptionQC (1.11.0) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.39) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.45) [Click for support]
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Click for support]
[not loaded] com.vodafone.driver (3.0.9) [Click for support]
[not loaded] com.xerox.officeprinting.PrinterSpecificMerge (1.3.0) [Click for support]
[not loaded] com.zte.driver.cdc_ecm_qmi (1.0.1) [Click for support]
[not loaded] com.zte.driver.cdc_usb_bus (1.0.1) [Click for support]
[not loaded] de.novamedia.driver.NMLGEDriver (3.2.10) [Click for support]
[not loaded] de.novamedia.driver.NMSamsung (0.0.2) [Click for support]
[not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) [Click for support]
[not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) [Click for support]
/System/Library/Extensions/NMHuaweiPhonesVTPCDC_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMControl (3.2.12) [Click for support]
/System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMData (3.2.12) [Click for support]
/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
[not loaded] com.novatelwireless.driver.3GData (3.0.13) [Click for support]
/System/Library/Extensions/Vodafone.kext/Contents/PlugIns
[not loaded] com.vodafone.driver.Data (3.0.9) [Click for support]
Startup Items: (What does this mean?)
Qmaster: Path: /Library/StartupItems/Qmaster
Startup items are obsolete in OS X Yosemite
Launch Agents: (What does this mean?)
[running] com.Logitech.Control Center.Daemon.plist [Click for support]
[running] com.avast.update-agent.plist [Click for support]
[loaded] com.avast.userinit.plist [Click for support]
[running] com.brother.LOGINserver.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.micromat.CheckmateAgent.plist [Click for support]
[running] com.micromat.TechToolProAgent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] net.culater.SIMBL.Agent.plist [Click for support]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.avast.init.plist [Click for support]
[loaded] com.avast.uninstall.plist [Click for support]
[loaded] com.avast.update.plist [Click for support]
[running] com.cleverfiles.cfbackd.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist [Click for support]
[running] com.micromat.CheckmateIdleDaemon.plist [Click for support]
[loaded] com.micromat.CheckmateWorkerDaemon.plist [Click for support]
[running] com.micromat.TechToolProDaemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.teamviewer.Helper.plist [Click for support]
User Launch Agents: (What does this mean?)
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.akamai.single-user-client.plist [Click for support]
[running] com.amazon.music.plist [Click for support]
[loaded] com.avast.home.userinit.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
[loaded] com.valvesoftware.steamclean.plist [Click for support]
User Login Items: (What does this mean?)
PopChar Application (/Applications/PopChar.app)
Dropbox Application (/Applications/Dropbox.app)
iClip Application (/Applications/iClip.app)
TrackballWorksHelper Application (/Library/PreferencePanes/TrackballWorks.prefPane/Contents/Resources/TrackballW orksHelper.app)
DEVONagent Lite Application (/Applications/DEVONagent Lite.app)
Fantastical Application (/Applications/Fantastical ƒ/Fantastical.app)
MacUpdate Desktop Application Hidden (/Applications/MacUpdate Desktop.app)
HPEventHandler UNKNOWN (missing value)
Other Apps: (What does this mean?)
[running] 2BUA8C4S2C.com.agilebits.onepassword4-helper
[running] com.apple.xpc.launchd.oneshot.0x10000004.EtreCheck
[loaded] com.avast.account
[loaded] com.avast.crashreport
[running] com.avast.daemon
[running] com.avast.fileshield
[running] com.avast.helper
[running] com.avast.proxy
[running] com.avast.service
[running] com.brother.utility.NETserver.97952
[running] com.brother.utility.USBserver.8992
[running] com.flexibits.fantastical.51232
[running] com.getdropbox.dropbox.49632
[running] com.irradiatedsoftware.iClip.56992
[running] com.kensington.trackballworks.helper.116832
[running] com.macility.popchar3.68832
[running] com.macupdate.desktop6.61472
[running] com.vanprosolutions.BwanaDik.2272
[loaded] com.vanprosolutions.BwanaDikLauncher
Internet Plug-ins: (What does this mean?)
AdobePDFViewerNPAPI: Version: 11.0.13 - SDK 10.6 [Click for support]
Flash Player: Version: 19.0.0.226 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.13 - SDK 10.6 [Click for support]
ebrary Reader: Version: 2.10 - 12/12/06 [Click for support]
iPhotoPhotocast: Version: 7.0
Loki: Version: 3.4.2.20 [Click for support]
QuickTime Plugin: Version: 7.7.3
FlashPlayer-10.6: Version: 19.0.0.226 - SDK 10.6 [Click for support]
CitrixICAClientPlugIn: Version: 11.2.0 [Click for support]
PandoWebInst: Version: 1.0 [Click for support]
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 [Click for support]
DirectorShockwave: Version: 12.0.5r146 - SDK 10.6 [Click for support]
VLC Plugin: Version: 2.2.1 [Click for support]
CANONiMAGEGATEWAYDL: Version: 2.0.1.10 [Click for support]
CANONiMAGEGATEWAYLI: Version: 2.0.1.6 [Click for support]
Silverlight: Version: 5.1.40728.0 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Default Browser: Version: 601 - SDK 10.11
Flip4Mac WMV Plugin: Version: 3.3.7.2 - SDK 10.7 [Click for support]
SharePointBrowserPlugin: Version: 14.5.7 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 65 build 17 Check version
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
User internet Plug-ins: (What does this mean?)
Unity Player: Version: UnityPlayer version 1.5.0 [Click for support]
GoogleOneClickPlugin: Version: Unknown
Google Earth Web Plug-in: Version: 7.1 [Click for support]
RealPlayer Plugin: Version: Unknown [Click for support]
Safari Extensions: (What does this mean?)
1Password
Adblock Plus
Evernote Web Clipper
Translate
Audio Plug-ins: (What does this mean?)
DVCPROHDAudio: Version: 1.0
3rd Party Preference Panes: (What does this mean?)
Akamai NetSession Preferences [Click for support]
Citrix Online Plug-in [Click for support]
FinderPop [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
TrackballWorks [Click for support]
Logitech Control Center [Click for support]
MouseLocator [Click for support]
mp4vDecoderPane [Click for support]
Perian [Click for support]
TechTool Protection [Click for support]
Time Machine: (What does this mean?)
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Geo's AirBook: Disk size: 217.37 GB Disk used: 194.25 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 132
Oldest backup: 13.12.12 14:42
Last backup: 28.10.15 14:26
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 217.37 GB X 3)
Top Processes by CPU: (What does this mean?)
4% WindowServer
2% fontd
1% mdworker(19)
0% helpd
0% iClip
Top Processes by Memory: (What does this mean?)
752 MB kernel_task
459 MB softwareupdated
279 MB mdworker(19)
229 MB MacUpdate Desktop
172 MB mds_stores
Virtual Memory Information: (What does this mean?)
1.12 GB Free RAM
6.88 GB Used RAM (3.48 GB Cached)
0 B Swap Used
Diagnostics Information: (What does this mean?)
Oct 27, 2015, 09:54:52 AM Self test - passed
Oct 27, 2015, 09:43:59 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-27-094359_[redacted].crash
Oct 27, 2015, 09:43:48 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-27-094348_[redacted].crash
Oct 27, 2015, 09:43:47 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-27-094347_[redacted].crash
Oct 26, 2015, 11:15:24 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-26-111524_[redacted].crash
Oct 26, 2015, 11:14:58 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-26-111458_[redacted].crash
Oct 26, 2015, 11:14:39 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-26-111439_[redacted].crash
Oct 26, 2015, 11:14:29 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-26-111429_[redacted].crash
Oct 26, 2015, 11:14:28 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-26-111428_[redacted].crash
Oct 26, 2015, 11:14:19 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-26-111419_[redacted].crash
Oct 26, 2015, 11:14:18 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-26-111418_[redacted].crash
Oct 26, 2015, 11:14:09 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-26-111409_[redacted].crash
Oct 26, 2015, 11:14:08 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-26-111408_[redacted].crash
Oct 26, 2015, 11:14:05 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-26-111405_[redacted].crash
Oct 26, 2015, 11:14:04 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-26-111404_[redacted].crash
Oct 26, 2015, 11:13:49 AM /Library/Logs/DiagnosticReports/mdworker_2015-10-26-111349_[redacted].crash
________________________________________________________________________________ ______________
Eva:
EtreCheck version: 2.6.1 (221)
Report generated 28.10.15, 15:28
Runtime 1:58
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: (What does this mean?)
MacBook Air (11-inch, Mid 2012)
[Click for Technical Specifications]
MacBook Air - model: MacBookAir5,1
1 2 GHz Intel Core i7 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 118 - SN = C012373040WDKRVA0
Video Information: (What does this mean?)
Intel HD Graphics 4000
Color LCD 1366 x 768
System Software: (What does this mean?)
OS X El Capitan 10.11.1 (15B42) - Time since boot: about 3 days
Disk Information: (What does this mean?)
APPLE SSD SM256E disk0 : (251 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
eDrive (disk0s4) <not mounted> : 15.87 GB
Eva's AirBook (disk1) / : 233.23 GB (111.53 GB free)
Core Storage: disk0s2 233.60 GB Online
USB Information: (What does this mean?)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
Kernel Extensions: (What does this mean?)
/Applications/Utilities/DiskWarrior.app
[not loaded] com.alsoft.Preview (4.4) [Click for support]
/Applications/Utilities/TechTool Pro 8.app
[not loaded] com.micromat.driver.spdKernel (1 - SDK 10.11) [Click for support]
[not loaded] com.micromat.driver.spdKernel-10-8 (1 - SDK 10.11) [Click for support]
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.10) [Click for support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.10) [Click for support]
/System/Library/Extensions
[not loaded] com.kensington.trackballworks.driver (1.1.0) [Click for support]
[not loaded] com.palm.ClassicNotSeizeDriver (3.2) [Click for support]
Startup Items: (What does this mean?)
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete in OS X Yosemite
Launch Agents: (What does this mean?)
[running] com.avast.update-agent.plist [Click for support]
[loaded] com.avast.userinit.plist [Click for support]
[running] com.brother.LOGINserver.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[running] com.micromat.TechToolProAgent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.avast.init.plist [Click for support]
[loaded] com.avast.uninstall.plist [Click for support]
[loaded] com.avast.update.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist [Click for support]
[running] com.micromat.TechToolProDaemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.teamviewer.Helper.plist [Click for support]
[loaded] com.timesoftware.timemachineeditor.backupd-auto.plist [Click for support]
User Launch Agents: (What does this mean?)
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.avast.home.userinit.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
[running] ws.agile.1PasswordAgent.plist [Click for support]
User Login Items: (What does this mean?)
Dropbox Programm (/Applications/Dropbox.app)
Other Apps: (What does this mean?)
[running] 2BUA8C4S2C.com.agilebits.onepassword-osx-helper
[running] com.apple.xpc.launchd.oneshot.0x10000001.Growl
[running] com.apple.xpc.launchd.oneshot.0x1000000e.EtreCheck
[loaded] com.avast.account
[loaded] com.avast.crashreport
[running] com.avast.daemon
[running] com.avast.fileshield
[running] com.avast.helper
[running] com.avast.proxy
[running] com.avast.service
[running] com.brother.utility.NETserver.992
[running] com.brother.utility.USBserver.96672
[running] com.evernote.EvernoteHelper
[running] com.getdropbox.dropbox.27552
[loaded] com.growl.GrowlLauncher
[running] com.vanprosolutions.BwanaDik.22752
[loaded] com.vanprosolutions.BwanaDikLauncher
Internet Plug-ins: (What does this mean?)
NPLoaderOSX: Version: Unknown
PandoWebInst: Version: 1.0 [Click for support]
Default Browser: Version: 601 - SDK 10.11
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.12 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 1.4 [Click for support]
FlashPlayer-10.6: Version: 19.0.0.226 - SDK 10.6 [Click for support]
Silverlight: Version: 4.0.60531.0 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 19.0.0.226 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
SharePointBrowserPlugin: Version: 14.5.4 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.12 - SDK 10.6 [Click for support]
CANONiMAGEGATEWAYDL: Version: 2.0.1.10 [Click for support]
CANONiMAGEGATEWAYLI: Version: 2.0.1.6 [Click for support]
ContentUploaderPlugin: Version: 1.2 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 45 Check version
User internet Plug-ins: (What does this mean?)
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: (What does this mean?)
1Password
Avast Online Security
Evernote Web Clipper
Translate
3rd Party Preference Panes: (What does this mean?)
DivX [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
TrackballWorks [Click for support]
Perian [Click for support]
TechTool Protection [Click for support]
Time Machine: (What does this mean?)
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Eva's AirBook: Disk size: 233.23 GB Disk used: 121.71 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 128
Oldest backup: 09.11.12, 21:39
Last backup: 28.10.15, 13:40
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 233.23 GB X 3)
Top Processes by CPU: (What does this mean?)
5% WindowServer
3% backupd
3% diskimages-helper
1% fontd
0% TechToolProDirectoryBackup
Top Processes by Memory: (What does this mean?)
748 MB kernel_task
459 MB softwareupdated
221 MB mds_stores
205 MB com.avast.daemon
139 MB mdworker(12)
Virtual Memory Information: (What does this mean?)
2.20 GB Free RAM
5.79 GB Used RAM (4.66 GB Cached)
100 MB Swap Used
I will get back to you soon on this (real life took up my time) but you have a lot of unwanted, incompatible or just plain obsolete junk (in this context) on both machines, but as a start remove Avast (from both machines) remove cleanmymac (any version, either machine) and unless you have a blackberry remove all RIM and Blackberry startup items, then delete any apps. Your HP software is obsolete, get it up to date. Both your Macs are a bit of a mess, they will take me some time to work out but start with the items I noted. Do not just delete them, use the developers instructions to remove them.
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Oct 28, 2015 3:28 PMby gbdoc,Thanks, Csound, for your attending to this. I've done what you've recommended so far (on a leap of faith, but you seem to know what you're talking about, and openly offer your help ((and besides, I have a clone of "HD before Csound's advice" - you understand, I'm sure)) ). I haven't yet attempted the 10.11.1 update again, until you've completed your assessment.
But a Q: some of what you suggest removing is on both Macs. In other words, though they may be unnecessary, obsolete, etc., items (which it's certainly a good idea to remove), they don't seem to be "update-breakers". Are you able to identify any items, in what you've already seen and what you may find (when your day job is no longer intruding on this much more important task) which actually cause the problem I, and many others, have been having? One culprit which occurs to me is be the Avast AV app, since it blocks stuff it doesn't like, but I'm not at all sure of that.
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Oct 28, 2015 3:35 PMby Csound1,These items are known troublemakers (esp CleanMyMac), that does not mean that they always cause the same issue, your Macs are different, interactions with junk software will vary. There are more steps, troubleshooting rarely has a magic bullet.
Please inform my Wife of the relative importance of real life and forum life, she will give you her opinion, usually quite forcibly
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Oct 28, 2015 3:58 PMby gbdoc,OT (but not totally):
Ah yes, Wives. True, they often don't recognize the relative importance of these things. Yet, in all fairness, they're not entirely wrong, either. The only solution lies in compromise and expedience - which is often a high-wire art by both parties.
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Oct 29, 2015 8:39 AMby miosop,I had the exact same problem on my macbook pro after installing the 10.11.1 update. The status bar stopped at the end of the process, and the system was stuck. I have tried all suggestions which I found online, including downloading the OSX software trhough the internet, nothing worked. I also talked with a (very friendly) guy from Apple support on the phone for more than 3 hours, even he did not know what to do finally. He thought it must be a hardware failure. After almost 48 hours of unsuccessful trying this or that, I finally erased the HD, and resorted to a backup from a month ago, pre- El Capitan. Now the computer works again like normal, on OS X Yosemite. However, the last 4 weeks of my work are lost unfortunately.
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Oct 30, 2015 2:23 AMby gbdoc,Hi everybody, take a look at this, from "franciscofrombaltimore" on Oct 30, 2015 2:32 AM, in another thread: <>
It's the first claim I've seen of a definitive description of the boot-up problem, and how to fix it. I'm away from home and my back-ups for a while, and so can't try it for myself, but it sounds good.
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Oct 30, 2015 10:17 AMby guguii,Hi! I'm 100% sure the problem in my case are this extension:
BJUSBLoad.kext
CIJUSBLoad.kext
hp_io_enabler_compound.kext
every time I try to boot with them in the Extensions folder it fails (hangs in the progress bar black screen even overnight..)
the problem is something is putting the extensions there in a while, so I HAVE to check everytime this before reboot or swithoff the computer.
I'm waiting for 10.11.2 update hoping it solves, they says it's on the way but not sure if it fixes this and if my case is just me alone.
