bronin7

Q: Google contacts iOS 9 sync problem

Anyone else in here using google contacts and calendar with their iPhone?

 

I did some googling and apparently only changes you make on your iPhone are pushed instantly to your Google account. The other way around though, if you make changes on the web or from an android device, push doesn't work. So far so good.

 

I set fetch to manual because I'm pretty much adding calendar events and contacts 99% of the time from my iPhone. Calendar events sync as soon as I open my calendar app.

The problem is contacts.app. No matter what I do it just won't sync. The refresh button in the upper left corner does nothing. The only way I can force a sync is when I change something else on the iPhone. For example when I add another contact the little spinning wheel appears and it pushes the change to Google and at the same time it seems to fetch the changes I made on the web or on my android tablet.

 

I honestly can't remember if it has always been this way or if iOS 9 broke the refresh button in contacts.app

iPhone 6, iOS 9.0.1

Posted on Sep 24, 2015 11:43 AM

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Q: Google contacts iOS 9 sync problem

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  • by beto.silva.br,

    beto.silva.br beto.silva.br Oct 14, 2015 9:17 AM in response to bronin7
    Level 1 (0 points)
    Oct 14, 2015 9:17 AM in response to bronin7

    I'm having the same problem. It used to work just fine with ios 8. Stopped working right after installing the new OS... Hope Apple fix it soon.

  • by vyajnik,

    vyajnik vyajnik Oct 15, 2015 12:40 PM in response to bronin7
    Level 1 (0 points)
    Oct 15, 2015 12:40 PM in response to bronin7

    I am not sure if my experience is directly relevant. But here is what I did and it worked. My problem started also with loss of synching with Gmail Contacts & Calendar after upgrade to the latest version of iOS9. I trolled all the forums, but no suggestion solved it. Then, my suspicion began to develop around how iOS9 handles the 2-step security in Gmail. So, I did the following:

    I deleted Google account on iPhone (mine is 5s.). I deleted CalDAV and CardDAV. I switched the 2-step verification OFF on Google. I powered my phone down. Then, I powered the phone up, installed the Google account, made sure I had checked Mail, Contacts, Calendar, Notes, in the account setup process. Then, I launched the apps. It all synched fine.

    Hope this helps.

  • by kchez32,

    kchez32 kchez32 Oct 16, 2015 2:12 PM in response to bronin7
    Level 1 (0 points)
    Oct 16, 2015 2:12 PM in response to bronin7

    So apparently, when they say Manual, what Apple really means is a Manual pain in your ***!

    After a few tests I was able to fetch updates without actually having to turn off my device (Really?) 

    Here's what I did, but really, Apple needs to make this function better, otherwise just get rid of the Manual option all together.

     

    My settings for Mail, Contacts, Calendars ... Fetch New Data are:

    Push ... set to ... OFF

    Gmail ... set to ... Manual

    Fetch Schedule ... set to ... Manually

     

    First Test: I made a change to my Contacts on my Mac running OS 10.10.5. Here are the results:

    • I'm already signed into Google Contacts on the Web ... Refreshed browser and the update was made.
    • On my iPhone 6, running iOS 9.0.2 ... Just opening the Contact app did NOT manually fetch the update.  I had to: Go to Settings ... Mail, Contacts, Calendars ... tap Gmail ... tap Account ... tap in any field (Name, Email or Description) but don't make any changes ... tap Done ... Open Contacts.

     

    Second Test: I made a change to Google Contacts. Here are the results:

    • I opened Contacts on my Mac ... I could see the Google server fetching updates and afterwards saw the change added to my Contacts app.

    Screen Shot 2015-10-16 at 5.05.56 PM.png

    • On my iPhone 6, running iOS 9.0.2 ... Just opening the Contact app did NOT manually fetch the update.  I followed the same steps in First Test.
  • by beto.silva.br,

    beto.silva.br beto.silva.br Oct 22, 2015 1:22 PM in response to kchez32
    Level 1 (0 points)
    Oct 22, 2015 1:22 PM in response to kchez32

    iOS 9.1 is here. And nothing has changed. Still not working.

  • by Danndee82,

    Danndee82 Danndee82 Oct 22, 2015 1:42 PM in response to beto.silva.br
    Level 1 (4 points)
    iPhone
    Oct 22, 2015 1:42 PM in response to beto.silva.br

    I have same issue, first indication, I was not able to search any contact from address book, then I switch off the google contact account and switch on again. No contacts at all. But when I create new message, I can filter and find stored contact, but it works only from messages, not from Contacts.

  • by jianglai,

    jianglai jianglai Oct 22, 2015 8:14 PM in response to bronin7
    Level 1 (0 points)
    Oct 22, 2015 8:14 PM in response to bronin7

    Seriously Apple, why would you deliberately remove a perfectly working function, just to mess with Google and push adaptation of iCloud? What about all the collateral damage this would have done too anyone using CardDAV, a standard that not only Google Contacts is using?

  • by g.biggs,

    g.biggs g.biggs Oct 23, 2015 2:53 PM in response to jianglai
    Level 1 (0 points)
    Oct 23, 2015 2:53 PM in response to jianglai

    I am having this issue also.  Is everyone using 2-factor authentication on their IOS devices?  I hadn't noticed this issue until I did away with the app specific passwords and put my iphone and ipad on 2-factor.  Tried to put them back on app-specific to test my theory and was unable, since IOS 9.1 gave the thumbs down when I put an app specific password in.

  • by h22hh2,

    h22hh2 h22hh2 Oct 24, 2015 9:06 AM in response to g.biggs
    Level 1 (0 points)
    Oct 24, 2015 9:06 AM in response to g.biggs

    I am also having this problem on my iphone and ipad - even after the update to 9.1. I find that it does update if I power cycle the device, my account is set to "manual" update.

  • by Runner409,

    Runner409 Runner409 Oct 29, 2015 11:55 AM in response to h22hh2
    Level 1 (0 points)
    Oct 29, 2015 11:55 AM in response to h22hh2

    This worked for me. After extensive troubleshooting on all of my devices i found that on my iOS devices under settings- mail, contacts, calendars- fetch new data, the push key was in off position !

    For some reason, not done by me BUT after turning it on everything synced again ))

  • by beto.silva.br,

    beto.silva.br beto.silva.br Oct 29, 2015 12:29 PM in response to Runner409
    Level 1 (0 points)
    Oct 29, 2015 12:29 PM in response to Runner409

    The thing is that the "push" feature drains the battery, while the "refresh" button could be used only when necessary...

  • by Runner409,

    Runner409 Runner409 Oct 29, 2015 1:39 PM in response to beto.silva.br
    Level 1 (0 points)
    Oct 29, 2015 1:39 PM in response to beto.silva.br

    THat is true but if you select manually schedule in the settings below the push switch, the push only occurs when you open calender, mail or contacts and thus batterylife is not affected. Correct me if i am wrong. Anyway, the push on solved my problem  

  • by g.biggs,

    g.biggs g.biggs Oct 30, 2015 8:41 AM in response to Runner409
    Level 1 (0 points)
    Oct 30, 2015 8:41 AM in response to Runner409

    These setting on my end do -not- result in changes to contacts made via the web being reflected on my iphone 6 (ios 9.1)

     

    google account set up for mail/contacts/calendar as a new "google" account.  This account is using two-factor authentication.

     

    settings/mail, contacts, calendars/fetch new data = push/google account set to manual/fetch set to manually

  • by jimmyjnyc,

    jimmyjnyc jimmyjnyc Oct 31, 2015 2:30 PM in response to bronin7
    Level 1 (0 points)
    Oct 31, 2015 2:30 PM in response to bronin7

    I'm having the same problem. I had no issues prior to the iOS 9 update. My iPhone synced seamlessly with my google contacts both ways. Now, when I add a new contact in address book on my iMac, or when I add something in google, they both sync with each other, but nothing pops up on my phone. The only work around is turning off sync entirely, letting all the contacts be deleted from my phone, then toggling it back on to download them all again. Which obviously is not convenient. Apple please help!

  • by jlaketx,

    jlaketx jlaketx Nov 2, 2015 12:34 PM in response to bronin7
    Level 1 (5 points)
    Nov 2, 2015 12:34 PM in response to bronin7

    I'm having the same problem and losing patience for a solution.  I'm very frustrated about Apple bragging about how everything "just works" when their updates clearly break things that were previously working.

     

    C'mon Apple.  Please give this some attention.

  • by djs71a,

    djs71a djs71a Nov 2, 2015 1:56 PM in response to jlaketx
    Level 1 (0 points)
    Nov 2, 2015 1:56 PM in response to jlaketx

    Does anyone know of a good contact app that reads directly from Google (instead of contacts on the iPhone)? Maybe an app such as that could be used until Apple / Google fix the syncing problem.

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