poorpaddy

Q: 10.11.1 update erased all apps

So the automatic update for 10.11.1 happens especially this morning and it literally wipes all applications out even though they are still using up disk space. When I open an application shortcut it says "You can't open the application "app name" because it may be damaged or incomplete." It says thishe even for OSX bundled apps like Safari and th he Apple Store. However if I goto About This Mac it says I have 35gb of apps. Also if I click on the the Software Update button it appears to open the App Store. ***... Did Apple do any quality control testing before releasing this? I need a fix immediately as my life line for work has just been severed.

MacBook Pro (17-inch Mid 2010), OS X El Capitan (10.11.1)

Posted on Oct 30, 2015 8:51 AM

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Q: 10.11.1 update erased all apps

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  • by Csound1,

    Csound1 Csound1 Oct 30, 2015 6:08 PM in response to W SCOTT COLE JR
    Level 9 (50,439 points)
    Desktops
    Oct 30, 2015 6:08 PM in response to W SCOTT COLE JR

    W SCOTT COLE JR wrote:

     

    (1) Get Terminal running:

    Control-click on System Preferences (after waiting for it to finally show up in the Applications folder), choose Show Package Contents, wait a minute (until it shows up), click Contents, wait 5 minutes, click MacOS, wait, and double-click System Preferences. This started Terminal for me.

     

    (2) Follow the link in Linc's post and enter the command in Terminal. Then log out and in.

    If Share options or Markup is missing after upgrading to OS X Yosemite or El Capitan - Apple Support

    Do you actually know whether Linc's directions work with an unreleased beta copy of OS X? Unsafe advice if you don't.

  • by Csound1,

    Csound1 Csound1 Oct 30, 2015 6:11 PM in response to zolimar
    Level 9 (50,439 points)
    Desktops
    Oct 30, 2015 6:11 PM in response to zolimar

    zolimar wrote:

     

    I never had any kind of cleanmac SW and though having this problem.

    Thats because you are running a beta, and you should not be discussing it outside the beta site.

     

    I shall ask for your post to be removed.

  • by Csound1,

    Csound1 Csound1 Oct 30, 2015 6:11 PM in response to poorpaddy
    Level 9 (50,439 points)
    Desktops
    Oct 30, 2015 6:11 PM in response to poorpaddy

    Can you not read?

     

    Not once did I say it was the cause, you made that up.

     

    Do as you please, it's your stuff to lose.

  • by R C-R,

    R C-R R C-R Oct 30, 2015 6:39 PM in response to Csound1
    Level 6 (17,675 points)
    Oct 30, 2015 6:39 PM in response to Csound1

    Csound1 wrote:

    I assume that you did wait for spotlight to complete its re-indexing of the drive, didn't you. It can take up to 45 minutes, or less.

    Or more, depending on what is on the drive & its speed -- SSD's should take considerably less time to be indexed than mechanical drives, particularly large ones with a lot of document files on them. I reindexed the mechanical startup drive on my iMac to fix a different issue & according to system.log it took nearly two hours to complete.

  • by poorpaddy,

    poorpaddy poorpaddy Oct 30, 2015 7:01 PM in response to Csound1
    Level 1 (0 points)
    Oct 30, 2015 7:01 PM in response to Csound1

    I can read just fine but my attention span seems to be greater than yours. Ie. more than one post at a time. In context you responded to my question to Linc where I asked how could it of caused it if it wasn't even installed. You supplied the snide rebuttal which just makes you a troll.

  • by Csound1,

    Csound1 Csound1 Oct 30, 2015 7:07 PM in response to poorpaddy
    Level 9 (50,439 points)
    Desktops
    Oct 30, 2015 7:07 PM in response to poorpaddy

    poor paddy indeed.

     

    Your post is addressed to me, (it says so up there in the lefthand corner) Please don't pretend otherwise.

     

    Screen Shot 2015-10-30 at 21.05.36.png

  • by Csound1,

    Csound1 Csound1 Oct 30, 2015 7:09 PM in response to R C-R
    Level 9 (50,439 points)
    Desktops
    Oct 30, 2015 7:09 PM in response to R C-R

    I'm all SSD now, expectations have shifted

  • by poorpaddy,

    poorpaddy poorpaddy Oct 30, 2015 7:26 PM in response to Csound1
    Level 1 (0 points)
    Oct 30, 2015 7:26 PM in response to Csound1

    You responded to my reply to Linc and then I replied to you. So I'm not pretending anything. I just have enough attention span to read other stuff on the page before jumping into a conversation. Go figure...it says response to Linc Davis.

    10.11.1_update_erased_all_apps_Apple_Support_Communities_-_2015-10-30_19.23.44.png

  • by Csound1,

    Csound1 Csound1 Oct 30, 2015 7:29 PM in response to poorpaddy
    Level 9 (50,439 points)
    Desktops
    Oct 30, 2015 7:29 PM in response to poorpaddy

    Spin it as you wish, I'm done with your obfuscation.

     

    Have a nice evening.

  • by R C-R,

    R C-R R C-R Oct 30, 2015 7:30 PM in response to Csound1
    Level 6 (17,675 points)
    Oct 30, 2015 7:30 PM in response to Csound1

    Csound1 wrote:

    I'm all SSD now, expectations have shifted

    The number of files on the indexed drive is also a factor, so if your startup SSD has fewer files on it (because they typically have less total capacity than builtin mechanical ones) that also needs to be taken into account.

  • by Csound1,

    Csound1 Csound1 Oct 30, 2015 7:41 PM in response to R C-R
    Level 9 (50,439 points)
    Desktops
    Oct 30, 2015 7:41 PM in response to R C-R

    True, all my SSD's are 500GB, all have slightly less or slightly more than 300GB used. (or 200GB unused if you prefer)

     

    They have the files they need in order to do what I want, so I guess they have enough files.

  • by Mcat077,

    Mcat077 Mcat077 Oct 31, 2015 1:30 PM in response to W SCOTT COLE JR
    Level 1 (0 points)
    Oct 31, 2015 1:30 PM in response to W SCOTT COLE JR

    This worked, but... the icons in launchpad are still at the default App icon. They do open the App though when I click on them. Everything else seems good. Thanks.

  • by ddomits,

    ddomits ddomits Nov 16, 2015 6:41 PM in response to W SCOTT COLE JR
    Level 1 (0 points)
    Nov 16, 2015 6:41 PM in response to W SCOTT COLE JR

    Finally I have found the right forum!! I have been struggling with this problem for over a week now, took it to the apple store, they reinstalled a new copy of EL CAP which was working ok. Then i restored using migration assistant and my computer would get stuck at apple logo. I did a restore with time machine and same thing happened. I reinstalled the OS via recovery mode, and the applications would still be corrupt (Damaged/Incomplete)!!.

     

    Now im trying your technique but i have waited about 20 minutes in the MacOS folder expeqcting to see something appear in order to open the terminal, but nothing is coming up inside that folder. Can you please describe what should I see in there? How long you waited in this last step?

     

    Thanks a lot!!! I think this may be the only way to solve this issue! I can't believe apple would release something as bad as this.... Just when microsoft launched the new Surfacebook

     

    Thanks a LOTTT!!

     

     

    ****UPDATE:  After about 30 mins of waiting for the MacOS folders contents, the item for system preferences finally appeared! I followed your steps and its now WOOOORRRKINNNGGGGG!!!!!!

     

    I cant thank you enough really, i thought i wasnt getting out of that one! THANKYOU THANKYOU THAKNYOU!!

     

     

    Daniel

  • by spachner,

    spachner spachner Jan 16, 2016 5:15 AM in response to W SCOTT COLE JR
    Level 1 (0 points)
    Jan 16, 2016 5:15 AM in response to W SCOTT COLE JR

    Hi,

     

    I encountered the same problem when updating from 10.11.1 to 10.11.2 these days. All applications gone or cannot be started.

     

    I could start a terminal via spotlight and entered the following command (no sudo needed) as Scott advices. Had also access via ssh from remote. Even screen sharing worked, did the repair from home, the dead Mac is in the office.

     

    /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchSe rvices.framework/Versions/A/Support/lsregister -kill -seed

     

    My Mac works again.

     

    Many thanks to Scott and blame on Apple.

     

    spachner

  • by Hamoud234,

    Hamoud234 Hamoud234 Jan 16, 2016 5:49 PM in response to spachner
    Level 1 (70 points)
    iPod
    Jan 16, 2016 5:49 PM in response to spachner

    Great job at solving the problem with your mac but you should not be blaming apple here.

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