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Helpful answers
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Nov 1, 2015 8:38 AM in response to Noahe218by joe_7399,Greetings Noahe218,
Thanks for using the Apple Support Communities!
I understand that you are unable to download previously purchased songs from iTunes. To troubleshoot this situation, I would suggest working through the steps in the Get more help section in the following article.
Get more help
If you still can't restart your downloads, try the steps below:
- Restart your iOS device or computer.
- Check for updates for your Mac or PC and install any software updates. Also, update any security software you might have, such as anti-virus, anti-malware, or firewall.
- If you use Wi-Fi for Internet access, use a different Wi-Fi network when you download. If you connect to a home network, restart your Wi-Fi router. Also, check for and install any firmware updates for your Wi-Fi router. Refer to your router manufacturer's website for information on how to update its firmware.
- If you're using a Mac or PC, use an Ethernet cable for wired Internet access instead of using Wi-Fi. If the issue persists and you're using iTunes for Windows, learn how to resolve issues between iTunes and security software.
Resume interrupted iTunes Store downloads - Apple Support
Cheers!
