lanuyuz

Q: About Incoming Calls

Hello,

 

I was wondering if anybody else is having incoming calls problems. Since i got my new Iphone 6s plus, most of the people cannot reach me They keep getting error signal, I can call everybody without any problem but people cannot reach me. It is strange that if the number that is calling is not in my contact list, I am not having any problem and people can reach me.

 

Anybody else having a problem like that?

iPhone 6s Plus, iOS 9.1

Posted on Oct 31, 2015 3:38 AM

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Q: About Incoming Calls

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  • by jason269,

    jason269 jason269 Nov 1, 2015 1:08 PM in response to lanuyuz
    Community Specialists
    Nov 1, 2015 1:08 PM in response to lanuyuz

    Hello, lanuyuz.  

     

    Thank you for visiting Apple Support Communities.  

     

    I understand you are experiencing an issue receiving calls on your iPhone 6s Plus.  I have a couple questions that may help me provide a better answer.  Does this issue happen with all incoming calls?  Could you elaborate on what you mean by error signal?  In the interim, try going through the troubleshooting steps in the article below.  This may also include contacting your carrier to check for correct provisioning of your account.  

     

    If you can't make or receive calls on your iPhone

     

    Cheers