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Helpful answers
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by Winston Churchill,Oct 31, 2015 6:13 AM in response to serendypity
Winston Churchill
Oct 31, 2015 6:13 AM
in response to serendypity
Level 10 (103,375 points)
Apple TVWelcome to the Apple Community.
Unfortunately, that's not possible at this time.
If you have any suggestions that you think might enhance the Apple TV you can send Apple your feedback here
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Oct 31, 2015 6:20 AM in response to serendypityby KevinAC,The "Remote" app on your iPad or iPhone has worked with the previous versions of the TV. I'm certain it will be updated to work with the current version in the very near future. Keep your eye on the store for same.
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Oct 31, 2015 6:23 AM in response to KevinACby Winston Churchill,KevinAC wrote:
The "Remote" app on your iPad or iPhone has worked with the previous versions of the TV. I'm certain it will be updated to work with the current version in the very near future. Keep your eye on the store for same.
I'm afraid you can't say that, it's just speculation. You can't be certain at all.
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Oct 31, 2015 8:10 AM in response to Winston Churchillby ChrisRR,Winston, you are right to point out the speculative element to the post, however, I have just this minute returned from the Apple Store in Manchester where two of the Geniuses there said to expect an update to the Remote app "soon" which will work with the new Apple TV. Still speculative, I suppose, but unofficially official perhaps? ;-)
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Oct 31, 2015 8:24 AM in response to serendypityby justplanebain,Winston has no idea what he's talking about ... with all due respect ... you should be able to control your apple TV with your iphone via bluetooth. Mine, however, isn't working yet. Might be a firmware update but that would have been nice to know when they sold me the Box.
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Oct 31, 2015 9:18 AM in response to justplanebainby vazandrew,I don't see anything wrong with the answer. While one may think you should be able to use the remote app, it's not currently possible. The app would need to be updated if it were going to support the new ATV.
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Oct 31, 2015 10:25 AM in response to justplanebainby Meg St._Clair,justplanebain wrote:
Winston has no idea what he's talking about ... with all due respect ... you should be able to control your apple TV with your iphone via bluetooth. Mine, however, isn't working yet. Might be a firmware update but that would have been nice to know when they sold me the Box.
Yes, in fact Winston does know what he's talking about. He knows that everyone here is just a fellow user who therefore has no inside knowledge of what Apple plans. I didn't see anywhere that he made any comments about what you would like to do with your Apple TV. "Should" is not the relevant word. What you "should" be able to do with the Apple TV is what Apple designed it to be able to do. As long as it performs to spec, it is doing exactly what it "should" do. Whether that is what you want it to be able to do is something else entirely. And, once again, Winston gave good advice: submit feedback to Apple.
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Oct 31, 2015 11:47 AM in response to Meg St._Clairby Kevin Callahan,Having to hunt and peck for characters to enter logins, passwords, and yes, search, is insane. We desperately need the Remote app to be updated to support ATV4. I'm not hopeful given my suspicion is that Apple wants the new Siri-Remote to be the one and only interface. I hope to be proven wrong. Maybe with enough hue and cry Apple will release an updated Remote app this weekend.
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Oct 31, 2015 12:14 PM in response to Kevin Callahanby Meg St._Clair,Kevin Callahan wrote:
Maybe with enough hue and cry Apple will release an updated Remote app this weekend.
So you submitted feedback?
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Oct 31, 2015 12:44 PM in response to Meg St._Clairby Kevin Callahan,I submitted a bug to the Apple bug reporter database (developer database).
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Oct 31, 2015 12:49 PM in response to Kevin Callahanby Meg St._Clair,As it's pretty obviously not a bug, I'd also submit through the standard feedback page.
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Oct 31, 2015 1:51 PM in response to Meg St._Clairby Kevin Callahan,The Apple bug reporter database allows you to choose from amongst a list of classification categories including UI / Usability. Hunting and pecking to enter characters is a UI / Usability issue, particularly since we had support for virtual and physical keyboards pre-ATV4 gens. No doubt, Apple is aware of this usability problem with the new ATV4 by now. But sending feedback via the Feedback channel is also important. You are right.
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Oct 31, 2015 1:54 PM in response to Kevin Callahanby Meg St._Clair,Not being a developer, I don't have occasion to use the bug reporter. I don't have a good sense of who reads it and how they use the information. But, the more feedback, the better.
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Oct 31, 2015 1:57 PM in response to ChrisRRby Alley_Cat,ChrisRR wrote:
Winston, you are right to point out the speculative element to the post, however, I have just this minute returned from the Apple Store in Manchester where two of the Geniuses there said to expect an update to the Remote app "soon" which will work with the new Apple TV. Still speculative, I suppose, but unofficially official perhaps? ;-)
The Geniuses will have no more info than any of us here.
If Apple push Siri as essential they may abandon the Remote app and regard it as legacy or suggest a Bluetooth keyboard.
I suspect it will get an update but we can't be certain.
The product seems a bit half-baked if they update the app down the line rather than making it available at release, along with certain 'standard' apps being missing at launch...