Q: when i connect my iphone to my i pc i could access via itunes but i am unable to get the photos to my pc from my iphone. i cant se ... when i connect my iphone to my i pc i could access via itunes but i am unable to get the photos to my pc from my iphone. i cant see my iphone in my pc more
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Nov 2, 2015 1:53 PM in response to mnm.nfsby Jason L,Howdy mnm.nfs,
Welcome to Apple Support Communities.
The information and troubleshooting tips in the article below will help you resolve the issue importing photos from your iPhone 5s to your PC.
Import photos and videos from your iPhone, iPad, or iPod touch to your computer - Apple Support
Import photos and videos to your Windows PC
Before you import your photos and videos:
- Unlock your iOS device using your passcode.
- Make sure that your iOS device trusts the computer that you're using to import your media to.
When you import photos and videos from your device to your computer, some might be rotated incorrectly. To play videos on your computer at the correct orientation, use iTunes for Windows.
If you can't import your photos to your computer, or your computer doesn't recognize your iPhone, iPad, or iPod touch as a camera, learn what to do. Windows XP might not be able to import videos larger than 500MB without iTunes installed, a third-party program, or updated drivers.
Learn how to import photos and videos for Windows 10, Windows 8, or Windows 7.
Cheers.
