Q: Cannot connect to the internet
I have a ipod 5th generation, and it got dented, but everything works fine, not scratches on the screen, except it won't connect to the internet. It comes up with "there was a problem communicating with the secure web proxy server (HTTPS) I can still get e-mail, but I can't get on instagram or safari..I've tried turning my ipod off, resetting it, tried my hot spot, and nothing is working. Help?!
iPod touch, iOS 9.1, 5th generation
Posted on Nov 1, 2015 12:58 PM
- Is date, Time and Time Zone correct?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
Posted on Nov 1, 2015 1:09 PM