Phil_from_Gideon-IT

Q: iOS 9 / iTunes / Outlook Notes sync on Windows

Well thanks Apple - what a cracking job you've made of iOS 9 / iTunes integration with Microsoft Outlook 2010.  I can now no longer sync notes between my iPhone and Outlook.  I have 250+ notes in Outlook and now no way of synchronising them with my iPhone!

 

I've been using Outlook and my iPhone since iOS 3 on my iPhone 3G and had no problems.  I work in IT and although your support documents still state that I can see my 'new improved' iCloud notes in Outlook using the Outlook add-in it DOES NOT work

 


Has anyone got this working?

iPhone 5, iOS 9, Windows 7 32bit &iTunes 12.3.0.44

Posted on Sep 18, 2015 3:56 PM

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Q: iOS 9 / iTunes / Outlook Notes sync on Windows

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  • by Research says,

    Research says Research says Nov 1, 2015 2:03 PM in response to Phil_from_Gideon-IT
    Level 1 (0 points)
    Nov 1, 2015 2:03 PM in response to Phil_from_Gideon-IT

    I did not upgrade my notes and I still can't sync iPhone notes with outlook. The option to select a notes data file for sync within iTunes is no longer available. Notes just don't sync.

     

    The new Apple notes should have been launched as a new and separate application, not as an atomic bomb for existing notes users. If I wanted an application that allowed me to draw notes and create checklists, I would have looked for a new application with those features. I'm now looking for a new application that will replace what I used to have. Anyone have any suggestions? 

     

    I am very unhappy about the loss of my notes sync with outlook.  This is the same thing that happened with to dos.  iPhone reminders don't sync with outlook either. Apple seems to be forcing users to move away from outlook by removing connections to it one by one. I guess calendar sync will be next?

  • by Phil_from_Gideon-IT,

    Phil_from_Gideon-IT Phil_from_Gideon-IT Nov 2, 2015 1:53 AM in response to Phil_from_Gideon-IT
    Level 1 (12 points)
    Nov 2, 2015 1:53 AM in response to Phil_from_Gideon-IT

    Today I had a call from Orla O'Sullivan (Senior Technical Support Advisor UK/IRL) about this Notes sync in response to the letters I sent to Tim Cook, Eddie Cue and Craig Federighi; and she was very sympathetic and promised to log a feature request with the developers to re-instate the Notes sync within iTunes.

     

    She was realistic about the chances of success and said those chances are entirely dependent upon the amount of people requesting this.  So please please do send a letter through the post to Tim Cook etc requesting this feature to be re-instated and post this advice on any other forums that you have mentioned this issue in.  There's been 209 comments to my original post just on this one thread, and there are several other similar posts on Apple's forums.  There are a lot of people hurting over this functionality downgrade and it has genuinely made day-to-day use of the iOS devices worse for Windows PC users.

     

    Apple moderators PLEASE DO NOT DELETE THIS POST!  This is part of the solution to a technical problem, to enlist the help of others.

     

    I cannot get Akruto Sync to work at all, which is annoying and CompanionLink's iOS Note's software is ghastly so neither of those are viable solutions.  I tried migrating to OneNote but that software is also ghastly, horrifically over-complex and badly designed.  The UI is one of the worst I've ever seen.  So unless someone else comes up with a 3rd party Office Outlook Notes sync tool then we'll just have to wait for Apple and iOS 9.x or 10.x for a feature re-introduction.
    (I'm not holding my breath).

  • by ajobpd,

    ajobpd ajobpd Nov 2, 2015 2:05 AM in response to Phil_from_Gideon-IT
    Level 1 (0 points)
    Nov 2, 2015 2:05 AM in response to Phil_from_Gideon-IT

    Very good suggestion, and I suffer too from the loss of Notes backup introduced without warning.

    I will write a polite and explicative letter from Europe, but to save a search, could you please supply, if not against rules here, the postal address?

    Or refer to a prior post if already done?

    Many thanks!

  • by Phil_from_Gideon-IT,

    Phil_from_Gideon-IT Phil_from_Gideon-IT Nov 2, 2015 2:14 AM in response to ajobpd
    Level 1 (12 points)
    Nov 2, 2015 2:14 AM in response to ajobpd

    Tim Cook

    Chief Executive Officer

     

    Eddy Cue

    Senior Vice President

    Internet Software and Services


    Craig Federighi

    Senior Vice President

    Software Engineering



    all at...

    Apple Inc.

    1 Infinite Loop

    Cupertino, CA 95014


  • by ajobpd,

    ajobpd ajobpd Nov 2, 2015 3:16 AM in response to Phil_from_Gideon-IT
    Level 1 (0 points)
    Nov 2, 2015 3:16 AM in response to Phil_from_Gideon-IT

    @ Phil_from_Gideon-IT:

    Thank you for the addresses, I will write tomorrow.

     

    I enquired within my extended family, most of us use iPhones and also adopted Notes in many ways and we often commented how convenient it was, after a phone loss or upgrade, to seamlessly recover the whole contents with the iTunes backup -- but not anymore for Notes!

    Also, most of us do not use iCloud -- for many different reasons, but we don't.

    So the loss of Notes backup is getting the family nerds looking for a different phone solution, but it's a pity.

    Akruto looks and may be working fine, but most of us just won't bother to climb on that learning curve, knowing that any future iOS release may again suddenly invalidate that solution.

     

    We would be happy:

    1. to go back to Notes backup in Outlook, or

    2. create a new, local Notes section in iTunes where the Notes backup is stored and viewable -- same as for music and photos.

     

    Meanwhile we collectively hold our breath hoping not to break iPhones whose Notes contents has no backup and may be lost forever!

     

    A final comment: I have no problem with companies like Apple creating user problems while improving their products -- it happens -- but I have a big disappointment if, once notified about the problem, they do not respond, explain or, hopefully, remedy the problem.

  • by pepeidolioquintanilla,

    pepeidolioquintanilla pepeidolioquintanilla Nov 2, 2015 3:44 AM in response to Phil_from_Gideon-IT
    Level 1 (24 points)
    Nov 2, 2015 3:44 AM in response to Phil_from_Gideon-IT

    Can't be done through e-mail?.

  • by Phil_from_Gideon-IT,

    Phil_from_Gideon-IT Phil_from_Gideon-IT Nov 2, 2015 5:14 AM in response to pepeidolioquintanilla
    Level 1 (12 points)
    Nov 2, 2015 5:14 AM in response to pepeidolioquintanilla

    No direct email addresses for these people - plus nothing says 'I'm serious about this problem' better than a physical letter in the post.

  • by gadgetphan,

    gadgetphan gadgetphan Nov 2, 2015 1:56 PM in response to vickiefromkingman
    Level 1 (40 points)
    Nov 2, 2015 1:56 PM in response to vickiefromkingman

    You can back up your notes on your iPhone and Outlook. Then try Akruto. I back up up everything before trying anything.

  • by pepeidolioquintanilla,

    pepeidolioquintanilla pepeidolioquintanilla Nov 3, 2015 2:39 AM in response to Phil_from_Gideon-IT
    Level 1 (24 points)
    Nov 3, 2015 2:39 AM in response to Phil_from_Gideon-IT

    Just to inform: I've totally discarded the Apple Notes in the iOS and I'm using the CompanionLink for the notes and I've "hidden" to the last page the Notes application in the iPhone.

    It sync perfectly with the outlook with wifi, USB or Internet (I prefer now this option because I want to use USB).

    It works well with Outlook and you can sync ONLY Notes. So, simply you change of the "Notes" application to Companionlink. Anyway, it has a cost (49$ if I remember well) and you for sync you must press button on the desktop and start the application in the iphone.

     

    Anyway, it is a pity and sending letters to the Apple Directive's Olympus (from a poor mortal...).

  • by DubaiCal,

    DubaiCal DubaiCal Nov 4, 2015 1:02 AM in response to Research says
    Level 1 (0 points)
    Nov 4, 2015 1:02 AM in response to Research says

    After 13 years on Notes - I've made the jump to MS Onenote
    That was 12 hours I would rather have spent doing something else and the LAST thing I wanted to do was embark on yet another app learning curve, BUT Onenote is feature-filled and I particularly like the security features
    - and as someone below previously suggested, I did get some satisfaction out of installing a Microsoft app on my iPhone to do what Apple couldn't.

  • by ricardofromwest palm beach,

    ricardofromwest palm beach ricardofromwest palm beach Nov 4, 2015 10:09 AM in response to DubaiCal
    Level 1 (0 points)
    Nov 4, 2015 10:09 AM in response to DubaiCal

    I did the same weeks ago after the sync issue started. MS One Note: Excellent!

  • by Monarke4,

    Monarke4 Monarke4 Nov 4, 2015 6:49 PM in response to DubaiCal
    Level 1 (4 points)
    Nov 4, 2015 6:49 PM in response to DubaiCal

    OneNote cannot be directly synced to Outlook.  From everything I have read Onenote requires you to store the information in MS SkyDrive.  That's one less level of security.  My data is mine, I don't need it floating around on some server outside in which it can be argued how secure it is. If you want to truly be secure don't put it out there for anyone and everyone to gain access too.

  • by Monarke4,

    Monarke4 Monarke4 Nov 4, 2015 6:50 PM in response to ricardofromwest palm beach
    Level 1 (4 points)
    Nov 4, 2015 6:50 PM in response to ricardofromwest palm beach

    Onenote cannot be directly synced to Outlook.  From everything I have read Onenote requires you to store the information in MS SkyDrive.  That's one less level of security.  My data is mine, I don't need it floating around on some server outside in which it can be argued how secure it is. If you want to truly be secure don't put it out there for anyone and everyone to gain access too.

  • by DebbieJinFL2,

    DebbieJinFL2 DebbieJinFL2 Nov 10, 2015 9:08 AM in response to Naresh Arya
    Level 1 (0 points)
    Nov 10, 2015 9:08 AM in response to Naresh Arya

    I have the patience and would be willing to do this, however, in itunes, after clicking on info, there is no advance option to scroll down to?

  • by urq10v4me,

    urq10v4me urq10v4me Nov 12, 2015 10:13 AM in response to 540perry
    Level 1 (0 points)
    Nov 12, 2015 10:13 AM in response to 540perry

    Incredible indeed, I also rely on my notes and not being able to sync them is ridiculous. So first they take of the genius mix and now the notes. What's next? My contract is up for renewal next month and although I have been a loyal iPhone, iPod and iPad user since their birth I am unfortunately going to jump ship. Come on wake up and listen to you loyal customers.

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