Jet787

Q: Haptic Feedback with strange vibration/noise...

Hi and tnxs for reading.

 

Today my iPhone rang and my Apple Watch produced a strange haptic feedback, different with respect to the past and associated with a new buzz... like if it was something loosing inside.

 

I tried again and it was not working at all.

 

Tried again and now fully working...

 

Any issue like that?

Apple Watch

Posted on Oct 29, 2015 3:12 AM

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Q: Haptic Feedback with strange vibration/noise...

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  • Helpful answers

  • by Jonathan UK,

    Jonathan UK Jonathan UK Oct 29, 2015 3:14 AM in response to Jet787
    Level 7 (30,763 points)
    Apple Watch
    Oct 29, 2015 3:14 AM in response to Jet787

    Hi

     

    Try restarting your Apple Watch: press and hold the side button until you see the Power Off slider; drag the slider to turn off; then press and hold the side button until you see the Apple logo.

  • by Jet787,

    Jet787 Jet787 Oct 29, 2015 3:15 AM in response to Jonathan UK
    Level 1 (31 points)
    Apple TV
    Oct 29, 2015 3:15 AM in response to Jonathan UK

    Tnxs I already did... after restart the issue was still there but then disappeared after the second test phone call... I am wondering if it is an hardware issue or something else. Since it is not consistent I cannot go to an Apple Store since apparently now is fully working...

  • by Jonathan UK,Helpful

    Jonathan UK Jonathan UK Oct 29, 2015 3:16 AM in response to Jet787
    Level 7 (30,763 points)
    Apple Watch
    Oct 29, 2015 3:16 AM in response to Jet787

    If the issue persists, contact Apple Support or make a Genius Bar reservation with a view to having your watch checked for potential repair / replacement under warranty:

     

    https://www.apple.com/support/watch/contact/

  • by Jet787,

    Jet787 Jet787 Oct 29, 2015 3:19 AM in response to Jonathan UK
    Level 1 (31 points)
    Apple TV
    Oct 29, 2015 3:19 AM in response to Jonathan UK

    Tnxs.

  • by Jonathan UK,

    Jonathan UK Jonathan UK Oct 29, 2015 3:21 AM in response to Jet787
    Level 7 (30,763 points)
    Apple Watch
    Oct 29, 2015 3:21 AM in response to Jet787

    You're welcome!

  • by Gadgetoholic,

    Gadgetoholic Gadgetoholic Nov 1, 2015 11:49 AM in response to Jonathan UK
    Level 1 (0 points)
    Nov 1, 2015 11:49 AM in response to Jonathan UK

    Hi Jonathan. Thanks for this thread and your reply which I read with interest since I had the same problem on my watch which was purchased only 3 weeks ago.

    I did the re-start and the noise seems to have gone for now.

    However, can Apple be transparent and advise if the real nature of this issue since it seems to be experienced by a number of users? My watch was running on the previous operating version and I have updated to the latest version a couple of weeks ago.I cannot say for certain (as I can't remember) but it's likely that this noise issue has started only after the recent upgrade.

    Please advise.

  • by Gadgetoholic,

    Gadgetoholic Gadgetoholic Nov 1, 2015 11:54 AM in response to Jet787
    Level 1 (0 points)
    Nov 1, 2015 11:54 AM in response to Jet787

    Hi there... I had the same problem and have sent a reply into Jonathan. I wasn't sure if my reply would be visible to you but I have copied and pasted below the message sent as it may be beneficial for apple and its communities to be transparent about the issue. I feel my 'noise' issue in the watch was created by the new version upgrade (but unsure). Did you have a similar experience?

     

    "  Hi Jonathan. Thanks for this thread and your reply which I read with interest since I had the same problem on my watch which was purchased only 3 weeks ago.

    I did the re-start and the noise seems to have gone for now.

    However, can Apple be transparent and advise if the real nature of this issue since it seems to be experienced by a number of users? My watch was running on the previous operating version and I have updated to the latest version a couple of weeks ago.I cannot say for certain (as I can't remember) but it's likely that this noise issue has started only after the recent upgrade.

    Please advise. "

  • by Jonathan UK,

    Jonathan UK Jonathan UK Nov 1, 2015 1:21 PM in response to Gadgetoholic
    Level 7 (30,763 points)
    Apple Watch
    Nov 1, 2015 1:21 PM in response to Gadgetoholic

    Hi Gadgetoholic

     

    Apple does not formally provide technical support on this site.

     

    As you purchased your watch a couple of weeks ago, you may wish to contact Apple Support, taking advantage of your 90 days of complimentary technical support cover:

     

    https://www.apple.com/support/watch/contact/