SpethM

Q: Siri has stopped working in iOS 9

SSince having my phone hard reset and upgraded in an Apple Store Siri has stopped working. I can still use voice memos and make calls.

iPhone 6, iOS 9.1, Siri stopped working since upgrade

Posted on Oct 31, 2015 4:31 AM

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Q: Siri has stopped working in iOS 9

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  • by Jason L,

    Jason L Jason L Nov 1, 2015 2:06 PM in response to SpethM
    Community Specialists
    Nov 1, 2015 2:06 PM in response to SpethM

    Howdy SpethM, 

    Welcome to Apple Support Communities. 

     

     

    I can imagine it would be frustrating to not be able to use Siri anymore after taking a device in for service. If you haven't already, take a look at the article below and try running through the troubleshooting tips that it provides.

    Use Siri on your iPhone, iPad, or iPod touch - Apple Support

    Get help with Siri

    • If "Hey Siri" isn't working, make sure that "Hey Siri" is turned on under Settings > General > Siri.
    • Siri might say, "Sorry, I'm having trouble connecting to the network," or "Try again in a little while." This is probably a network issue. Check your Internet connection and try again later.
    • If Siri isn't available or responding to questions, see the next section.

    If Siri isn't available, or doesn't understand or respond to questions

    After each step, see if you still need help:

    1. Make sure that your iOS device has an Internet connection through Wi-Fi or cellular data.
    2. On your iOS device, make sure that Siri is turned on under Settings > General > Siri. 
    3. Restart your iPhone, iPad, or iPod touch.
    4. On your iOS device, go to Settings > General > Siri and turn off Siri. Then turn it on again.
    5. Make sure that the microphones on your device aren't blocked. For example, if your device has a protective case, remove it. 
    6. If you're using an iOS device, try to use Siri with a headset. If Siri works, get more help with the microphones on your device.
    7. Contact Apple Support.

     

    Ciao.