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Q: iTunes shuts down when playing music from itunes store

When I press play to sample a song in the iTunes store I often get the message: "iTunes has stopped working", then tells me it will shut down the program, which it does. I tried disabling the firewall as a precaution, but this does not help.

 

I am currently running Windows 10.

 

Is there a solution to this?

iPhone 6 Plus, Windows 10, 64 Bit, Avast Antivirus.

Posted on Nov 1, 2015 3:19 AM

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Q: iTunes shuts down when playing music from itunes store

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