the_jmeister56
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Q: I'm having trouble downloading el capitan! It's been a week!! Either it's been real slow, or an error will occur... 

How can I download El Capitan faster?? Or at least keep errors from occurring...

MACBOOK AIR (11-INCH, EARLY 2015), OS X Yosemite (10.10.5)

Posted on Nov 1, 2015 7:36 PM

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the_jmeister56

Q: I'm having trouble downloading el capitan! It's been a week!! Either it's been real slow, or an error will occur... 

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  • by Brett L,

    Brett L Brett L Nov 3, 2015 7:37 AM in response to the_jmeister56
    Community Specialists
    Nov 3, 2015 7:37 AM in response to the_jmeister56

    Good Morning the_jmeister56,

    I'm sorry you are having issues updating your MacBook Air from Yosemite to El Capitan.  You can download faster by moving to a faster wireless network or connecting to your router with an ethernet cable instead of updating wirelessly.  â€‹â€‹Is there an Apple Store near you?  It also helps to change the sleep settings to never when downloading/installing software.

    What error messages are you seeing when you try to update?  Perhaps with a little more information we can isolate what the issue is for you.  

     

    Here is some general information in the interim:

    OS X Yosemite: Energy Saver preferences
    https://support.apple.com/kb/PH18591?locale=en_US&viewlocale=en_US

    1. From the Apple menu, choose System Preferences, then click Energy Saver.
    2. Drag the sliders for Computer Sleep and Display Sleep to Never. (You can change the setting back after the install if you wish).
    3. Close the Energy Saver preferences window.

     

     

    About the OS X El Capitan v10.11.1 Update
    https://support.apple.com/en-us/HT205360

    The OS X El Capitan 10.11.1 update improves the stability, compatibility, and security of your Mac, and is recommended for all users.

    This update:

    • Improves installer reliability when upgrading to OS X El Capitan.
       
    • Improves compatibility with Microsoft Office 2016.
       
    • Fixes an issue where outgoing server information may be missing from Mail.
       
    • Resolves an issue that prevented display of messages and mailboxes in Mail.
       
    • Resolves an issue that prevents certain Audio Unit plug-ins from functioning properly.
       
    • Improves VoiceOver reliability.
       
    • Adds over 150 new emoji characters with full Unicode 7.0 and 8.0 support.
       
    • Resolves an issue that caused JPEG images to appear as a gray or green box in Preview.

    For detailed information about the security content of this update, see Apple Security Updates.

    How to update your Mac

    Before updating, it's a good idea to back up up your Mac. Then use the Mac App Store to install the update.

    Some updates become available only after installing other updates. Install all available updates, and allow installation to complete without interruption. You can also get this update from the Apple Support Downloads site. You might have unexpected results if third-party OS X modifications have been installed, or you modified OS X in other ways.

     

    Last Modified: Oct 21, 2015

    Hope this helps ...