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Helpful answers
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Oct 21, 2015 5:29 PM in response to Nitty Gritty Rickyby BenB,Launch Motion
Create a new project
First thing in the new project do a Shift-Z to scale the canvas to the window pane, so you see the whole thing.
If you still aren't seeing it, I'd ask this:
What is your Motion project's frame size?
What is the photo's frame size?
What is above the photo in the Layer's pane?
Screen shots help, too.
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Oct 26, 2015 3:58 AM in response to BenBby Nitty Gritty Ricky,Hi,
Thanks for replying to my question. Still can't get anything. So here are some screen shots as you advised...
1: Blank Motion project. Screen as it appears once opened.
2. Screen as it appears after Command - Z
3. Screen as it appears after photo is applied to canvas.
4. Screen as it appears after older photo (not standard widescreen ratio) is applied to canvas.
I'm sure it's something very simple that's causing this problem. As I'm new to Motion - I just don't know what it is. I hope these screen shots help. If you require any further information or more screen shots, please don't hesitate to ask me.
Many thanks for all your help.
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Oct 27, 2015 1:32 PM in response to Nitty Gritty Rickyby BenB,Looks odd. When you play back the timeline, does that first photo every actually show up?
Have you verified Opacity and such in the Inspector for that first photo?
If you drag the photo in the timeline to the left a little, does it show up?
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Oct 28, 2015 5:23 AM in response to BenBby Nitty Gritty Ricky,Hi,
The photo doesn't appear when I play back in the timeline. The same applies when I've dragged a photo to the timeline to the left.
I have got 3 additional screen shots here to show you...
1: This one shows the properties pane open. You can also see the photo ID number in the centre of where the photo should appear in the canvas.
2: This shows the screen just after clicking open the image pane. The photo ID number is not showing.
3: This shows the screen after putting a tick into the drop zone box. The Photo ID number is displayed again in the centre of the canvas which was not seen in the previous screen shot. Don't know if that is significant or not.
Everything seems to be working fine when I'm working on video footage. It's just photos where I'm experiencing this problem. I just want to say again that I do greatly appreciate your help and advice with this.
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Oct 28, 2015 9:59 AM in response to Nitty Gritty Rickyby GFXZen,A couple of things...
First as an FYI, in your second image, second example the reason you don't see the name is that in pictures 1 and 3 you have change the image to enable drop zones. That's why the name shows up in the canvas, also notice the icon difference in the layer list. At this point, you don't need to deal with these options and you will want to leave it un-checked. The main options you will probably need to be looking at are the Properties tab, or maybe even the media (select the image and then type shift-f).
I would shift tact a little bit and ask about the source of the image. I see it's a jpeg, but what type of camera is it from? You said that older images work, do any image from this camera work? Also what about your computer, what more can you tell about your setup, it's always good to post a few more specifics with Motion and Final Cut, this often includes the OS version, RAM, app version number, graphics card. These details can all be important. Is all of your software up -to-date? Finally, can you post the original image someplace,it might be good if someone could try with the same media?
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Oct 28, 2015 1:37 PM in response to Nitty Gritty Rickyby fox_m,If your image has compatibility issues, try opening the image up in Preview, then File > Export a new copy of it using Format JPEG or PNG (and vary its name so you don't overwrite the original). You can replace the image in Motion with the new image by finding it in the File Browser tab and dragging and dropping the new image on top of the Layers List reference of the original image (you should see a right-hooked arrow). That will keep whatever else you have in the project in consistent with what you've already done (or tried to do) with the original image. You don't have to worry if you change image format from jpg to png either. Motion will quite happily replace the original with whatever you want (even video—there is an exception, but it won't apply here [has to do with replacing video only with video+audio or vice versa].) PS - if your original image is extremely large (like 18+MPixels or so) try scaling it down about 25% before importing into Motion... This might be necessary if your video card has 256MB vRAM or less. Motion has a peculiar habit and long history of ignoring elements it can't handle (due to hardware limitations) while continuing to run without complaining.
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Nov 3, 2015 10:45 AM in response to BenBby Nitty Gritty Ricky,Hi,
I think I've solved this problem now. After trying all the various suggestions from different people, I opened one of my photos (outside Motion) and expanded it to full screen. I then took a screen shot of the whole photo. I then opened Motion and accessed the screen shot from the library and applied it to the canvas - and it worked just fine!
Just want to say thanks again for all your help.
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Nov 3, 2015 10:46 AM in response to fox_mby Nitty Gritty Ricky,Hi,
I think I've solved this problem now. After trying all the various suggestions from different people, I opened one of my photos (outside Motion) and expanded it to full screen. I then took a screen shot of the whole photo. I then opened Motion and accessed the screen shot from the library and applied it to the canvas - and it worked just fine!
Just want to say thanks again for all your help.
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Nov 3, 2015 10:48 AM in response to GFXZenby Nitty Gritty Ricky,Hi,
I think I've solved this problem now. After trying all the various suggestions from different people, I opened one of my photos (outside Motion) and expanded it to full screen. I then took a screen shot of the whole photo. I then opened Motion and accessed the screen shot from the library and applied it to the canvas - and it worked just fine!
Just want to say thanks again for all your help.
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Nov 3, 2015 11:21 AM in response to Nitty Gritty Rickyby GFXZen,Glad you worked out a solution. FWIW, instead of doing screen shots, you could also try using the Export option in Photos (shift-command-E). I'm guessing this generates a new file and might save you a few steps. I'm still really curious what your camera source is? It seems like that might be part of the issue.
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by Karsten Schlüter,Nov 3, 2015 10:13 PM in response to Nitty Gritty Ricky
Karsten Schlüter
Nov 3, 2015 10:13 PM
in response to Nitty Gritty Ricky
Level 7 (32,668 points)
Videoalthough you solved your issues, have you tried this advice?
Set graphics performance on MacBook Pro - Apple Support
... just to feed my curiosity
I vaguely remember something with UHD and openGL and drivers and stuff (not my main habitat, you notice) ....






