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Nov 4, 2015 11:36 AM in response to andrest77by mario49,Hello andrest77,
After reviewing your post, It sounds like you are not able to open or us iTunes in windows. I would recommend you read this article, it may be able to help troubleshoot the issue.
Fix unexpected quits or launch issues in iTunes for Windows - Apple Support
Thank you for using Apple Support Communities.
Have a good one.
