alanfromcary

Q: Cannot figure out how to copy photos from ipod touch to windows

Hello,

 

I cannot figure out how to copy photos from my iPod Touch to my Windows PC. iTunes has no problems with it, but apparently this is a function of Windows. (I'm running Windows 7.) I've read numerous help files, which explain that Windows ought to be recognizing my iPod as a camera, but this is not happening. What Device Manager says about my iPod is: "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)". Is this the problem? If so, how can I fix it? If it is not the problem, any clues about what it is or might be?

 

Thanks for any and all help!

iPod touch (5th generation), iOS 9.1, Windows 7, SP 1

Posted on Nov 4, 2015 1:49 PM

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