JAYLOX

Q: IPHONE STUCK AT SLIDE SINCE IOS9 UPDATE


Hi,

ive a problem using my iPhone.6 plus

I presume this is related to the ios update I will explain in a bit

(the phone hasn't been dropped or knocked or near water)this just started out the blue one minute working fine the next I cant swipe the screen

 

at the moment my iPhone can turn on and as ive tried to restore it ,its stuck on the hello screen,slide to set up screen

 

problem is it wont swipe,i cant do anything with it

 

only thing I can do hold the home and turn on/off button,restore etc

basically I can just reset it then I get the same again,

ive restored it many times now with every backup I have.i even tried jumping on another laptop and used my mums iTunes but still nothing

ive tried every option I can think of but nothing works

 

I got told maybe faulty screen but yesterday when I tried re setting from my ipad backup file on itunes my phone worked for 10 minutes then stuck again

 

please help,im about to book an appointment with apple but the nearest shop is an hour and half drive and about £40 in fuel so if someone can help it will be appreciated

iPhone 6 Plus, iOS 9.1

Posted on Nov 4, 2015 3:00 PM

Close

Q: IPHONE STUCK AT SLIDE SINCE IOS9 UPDATE

  • All replies
  • Helpful answers