HT204053: Sign in with your Apple ID on a new device
Learn about Sign in with your Apple ID on a new device
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All replies
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Helpful answers
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Nov 4, 2015 10:23 PM in response to lolo187by lolo187,i have changed my apple id address then icloud keep on asking for the old address password and wont let me sign out
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Nov 4, 2015 11:39 PM in response to lolo187by gail from maine,★HelpfulIf you changed your Apple ID to the new email address before signing out of iCloud on your device then you need to do the following:
1. Go to Manage your Apple ID, sign in with your current ID and change the Apple ID to your old email address. This is temporary. Do NOT verify the email address, do NOT change the password: Apple - My Apple ID
2. Go to Settings>iCloud on your device, scroll to the bottom and sign out of the old iCloud account. Enter your current Apple ID password when prompted
3. Go back to Manage your Apple ID, sign in with the old ID and the current password, and change your ID to the current email address. You may have to verify the email address again
4. Go back to Settings>iCloud and sign in with the new ID
You should be all set.
Cheers,
GB
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Nov 4, 2015 11:40 PM in response to gail from maineby lolo187,thanks for replying,but my main problem it wont let me sign out
it ask me to reset my password then when i do so again it wont me sign out
even the button sign out off
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Nov 5, 2015 11:29 AM in response to lolo187by gail from maine,What won't let you sign out? What asks you to reset your password? Did you follow the instructions and change your Apple ID back to the old email address? If so, then where are you getting the error?
GB