HT201292: About payment card authorization holds in the iTunes Store

Learn about About payment card authorization holds in the iTunes Store
Bryankpuckett12

Q: Purchase were make that I knew nothing about how do I get help with this problem

There has been purchase make from my credit card today and I knew nothing about it until I called my credit card bank they told me to contact iTunes to get my money refunded but I seem to be having problems getting threw to them.  What should I do ?

Posted on Nov 4, 2015 1:55 PM

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Q: Purchase were make that I knew nothing about how do I get help with this problem

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  • by seventy one,

    seventy one seventy one Nov 5, 2015 12:30 AM in response to Bryankpuckett12
    Level 6 (15,098 points)
    Peripherals
    Nov 5, 2015 12:30 AM in response to Bryankpuckett12

    First check your purchases list.   If iTunes had made a charge, you would have received an electronic receipt.   On the bottom it would offer you an option to report a problem.   Report this as your problem.   Are you sure you haven't trialed something like Apple music, and forgotten to discontinue it.