zu13
Level 1 (0 points)

Q: Why is my macbook pro 13 running slow?

EtreCheck version: 2.6.3 (223)

Report generated 11/5/15, 2:32 PM

Runtime 4:10

Download EtreCheck from http://etresoft.com/etrecheck

 

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

 

Hardware Information: (What does this mean?)

    MacBook Pro (13-inch, Mid 2012)

    [Click for Technical Specifications]

    [Click for User Guide]

    MacBook Pro - model: MacBookPro9,2

    1 2.5 GHz Intel Core i5 CPU: 2-core

    4 GB RAM Upgradeable

    [Click for upgrade instructions]

        BANK 0/DIMM0

            2 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1600 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 460 - SN = 9G3190L1PD3MB

 

Video Information: (What does this mean?)

    Intel HD Graphics 4000

        Color LCD 1280 x 800

 

System Software: (What does this mean?)

    OS X Yosemite 10.10.5 (14F1021) - Time since boot: about one day

 

Disk Information: (What does this mean?)

    APPLE HDD ST500LM012 disk0 : (500.11 GB) (Rotational)

        EFI (disk0s1) <not mounted> : 210 MB

        Macintosh HD (disk0s2) / : 499.25 GB (287.10 GB free)

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

 

    HL-DT-ST DVDRW  GS31N   ()

 

USB Information: (What does this mean?)

    Apple Inc. FaceTime HD Camera (Built-in)

    Apple Computer, Inc. IR Receiver

    Apple Inc. Apple Internal Keyboard / Trackpad

    Apple Inc. BRCM20702 Hub

        Apple Inc. Bluetooth USB Host Controller

 

Thunderbolt Information: (What does this mean?)

    Apple Inc. thunderbolt_bus

 

Configuration files: (What does this mean?)

    /etc/hosts - Count: 15

 

Gatekeeper: (What does this mean?)

    Mac App Store and identified developers

 

Kernel Extensions: (What does this mean?)

        /Library/Application Support/MacKeeper/AntiVirus.app

    [not loaded]    net.kromtech.kext.AVKauth (2.3.9 - SDK 10.10) [Click for support]

    [not loaded]    net.kromtech.kext.Firewall (2.3.9 - SDK 10.10) [Click for support]

 

        /System/Library/Extensions

    [loaded]    com.digidesign.iokit.DigiDal (9.0f4) [Click for support]

    [not loaded]    com.paceap.kext.pacesupport.master (5.7.2) [Click for support]

 

        /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

    [not loaded]    com.paceap.kext.pacesupport.leopard (5.7.2) [Click for support]

    [not loaded]    com.paceap.kext.pacesupport.panther (5.7.2) [Click for support]

    [loaded]    com.paceap.kext.pacesupport.snowleopard (5.7.2) [Click for support]

    [not loaded]    com.paceap.kext.pacesupport.tiger (5.7.2) [Click for support]

 

Startup Items: (What does this mean?)

    DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader

    PACESupport: Path: /Library/StartupItems/PACESupport

    Startup items are obsolete in OS X Yosemite

 

System Launch Agents: (What does this mean?)

    [killed]    com.apple.CallHistoryPluginHelper.plist

    [killed]    com.apple.cloudphotosd.plist

    [killed]    com.apple.coreservices.appleid.authentication.plist

    [killed]    com.apple.photolibraryd.plist

    4 processes killed due to insufficient RAM

 

System Launch Daemons: (What does this mean?)

    [killed]    com.apple.ctkd.plist

    [killed]    com.apple.ifdreader.plist

    [killed]    com.apple.periodic-daily.plist

    [killed]    com.apple.wdhelper.plist

    4 processes killed due to insufficient RAM

 

Launch Agents: (What does this mean?)

    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

    [loaded]    com.divx.dms.agent.plist [Click for support]

    [loaded]    com.divx.update.agent.plist [Click for support]

    [loaded]    org.freedesktop.dbus-session.plist [Click for support]

 

Launch Daemons: (What does this mean?)

    [loaded]    PACESupport.plist [Click for support]

    [loaded]    com.adobe.SwitchBoard.plist [Click for support]

    [loaded]    com.adobe.fpsaud.plist [Click for support]

    [loaded]    com.microsoft.autoupdate.helpertool.plist [Click for support]

    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

    [loaded]    com.microsoft.office.licensingV2.helper.plist [Click for support]

    [running]    com.paceap.eden.licensed.plist [Click for support]

    [running]    com.zeobit.MacKeeper.AntiVirus.plist [Click for support]

    [running]    com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]

    [loaded]    org.freedesktop.dbus-system.plist [Click for support]

    [loaded]    org.macports.rsyncd.plist [Click for support]

 

User Launch Agents: (What does this mean?)

    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

    [loaded]    com.adobe.ARM.[...].plist [Click for support]

    [loaded]    com.google.keystone.agent.plist [Click for support]

    [running]    com.spotify.webhelper.plist [Click for support]

    [failed]    com.zeobit.MacKeeper.Helper.plist [Click for support]

 

User Login Items: (What does this mean?)

    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Garmin Express Service    UNKNOWN  (missing value)

    Pro Tools    UNKNOWN  (missing value)

    CCAAgent    UNKNOWN  (missing value)

    LolClient    UNKNOWN  (missing value)

    uTorrent    UNKNOWN  (missing value)

    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

    MightyText    UNKNOWN  (missing value)

 

Other Apps: (What does this mean?)

    [running]    com.apple.xpc.launchd.oneshot.0x1000000b.Microsoft Word

    [running]    com.apple.xpc.launchd.oneshot.0x1000000c.Microsoft AU Daemon

    [running]    com.apple.xpc.launchd.oneshot.0x1000000d.EtreCheck

 

Internet Plug-ins: (What does this mean?)

    JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version

    OVSHelper: Version: 1.1 [Click for support]

    Default Browser: Version: 600 - SDK 10.10

    AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]

    Unity Web Player: Version: UnityPlayer version 5.1.3f1 - SDK 10.6 [Click for support]

    AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]

    AdobePDFViewerNPAPI: Version: 11.0.13 - SDK 10.6 [Click for support]

    FlashPlayer-10.6: Version: 19.0.0.226 - SDK 10.6 [Click for support]

    Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]

    Flash Player: Version: 19.0.0.226 - SDK 10.6 [Click for support]

    QuickTime Plugin: Version: 7.7.3

    SharePointBrowserPlugin: Version: 14.5.6 - SDK 10.6 [Click for support]

    AdobePDFViewer: Version: 11.0.13 - SDK 10.6 [Click for support]

    DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 [Click for support]

 

Safari Extensions: (What does this mean?)

    1-ClickWeather

    MacVeXe

    GMail Counter

 

Audio Plug-ins: (What does this mean?)

    Digidesign CoreAudio: Version: 9.0 [Click for support]

 

3rd Party Preference Panes: (What does this mean?)

    Flash Player  [Click for support]

 

Time Machine: (What does this mean?)

    Skip System Files: NO

    Mobile backups: ON

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 499.25 GB Disk used: 212.15 GB

    Destinations:

        Oh You Fancy Huh? [Local]

        Total size: 999.86 GB

        Total number of backups: 8

        Oldest backup: 12/18/14, 3:38 AM

        Last backup: 6/5/15, 5:01 PM

        Size of backup disk: Adequate

            Backup size 999.86 GB > (Disk used 212.15 GB X 3)

 

Top Processes by CPU: (What does this mean?)

         2%    com.apple.WebKit.WebContent(10)

         1%    fontd

         0%    WindowServer

         0%    com.apple.WebKit.Networking

         0%    nsurlstoraged(2)

 

Top Processes by Memory: (What does this mean?)

    823 MB    com.apple.WebKit.WebContent(10)

    544 MB    kernel_task

    119 MB    Safari

    90 MB    mdworker(8)

    86 MB    Messages

 

Virtual Memory Information: (What does this mean?)

    37 MB    Free RAM

    3.96 GB    Used RAM (871 MB Cached)

    201 MB    Swap Used

 

Diagnostics Information: (What does this mean?)

    Nov 5, 2015, 11:52:39 AM    ~/Library/Logs/DiagnosticReports/mapspushd_2015-11-05-115239_[redacted].crash

    Nov 4, 2015, 03:35:52 PM    ~/Library/Logs/DiagnosticReports/Office365ServiceV2_2015-11-04-153552_[redacted ].crash

    Nov 4, 2015, 03:20:07 PM    Self test - passed

    Nov 3, 2015, 01:03:52 AM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-11-03-010352_[ redacted].crash

    Nov 2, 2015, 08:03:16 PM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-11-02-200316_[ redacted].crash

    Nov 2, 2015, 05:10:06 PM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-11-02-171006_[ redacted].crash

 

    Standard users cannot read /Library/Logs/DiagnosticReports.

    Run as an administrator account to see more information.

 

 

 

I attempted to uninstall mackeeper long ago and thought it was all gone, guess not.... help! or should i just got see a genius?

MacBook Pro

Posted on Nov 5, 2015 11:44 AM

Close
zu13

Q: Why is my macbook pro 13 running slow?

  • All replies
  • Helpful answers

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Nov 5, 2015 11:52 AM in response to zu13
    Level 9 (52,054 points)
    Mac OS X
    Nov 5, 2015 11:52 AM in response to zu13

    Rid your M<BP of Mackeeper:

     

    https://discussions.apple.com/docs/DOC-3040

     

    The Etrecheck report also indicates that you have a Torrent application installed.  Get rid of that as well.  Torrents are an excellent source of malware.

     

    Additional RAM would be useful.  The best sources of Mac compatible RAM are OWC nad Crucial.

     

    Ciao.

  • by zu13,

    zu13 zu13 Nov 5, 2015 12:04 PM in response to OGELTHORPE
    Level 1 (0 points)
    Nov 5, 2015 12:04 PM in response to OGELTHORPE

    How much is it to add ram to your macbook, price and install? How beneficial would it be?

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Nov 5, 2015 12:56 PM in response to zu13
    Level 9 (52,054 points)
    Mac OS X
    Nov 5, 2015 12:56 PM in response to zu13

    Installing RAM is very easy and you can do it yourself.  Look at this video:

     

    http://eshop.macsales.com/installvideos/macbookpro_13_unibody_mid12_mem/

     

    Additiional RAM will allow you to either use more applications simultaneously or run resource intensive applications more efficiently with less or no slow downs.  There will some but not be a dramatic change change in performance.

     

    An 8 GB upgrade will be about $60±, depending upon where you purchase it.  As I said before, OWC and Crucial are the best sources.

     

    Ciao.

  • by zu13,

    zu13 zu13 Nov 5, 2015 7:18 PM in response to OGELTHORPE
    Level 1 (0 points)
    Nov 5, 2015 7:18 PM in response to OGELTHORPE

    while I am in the Macbook, should i do anything else?  Or buy anything else to upgrade along with it?  Would you recommend i just move to 8 gig or is it possible to go higher?  Also should i do the OWC brand or the apple one?

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Nov 6, 2015 2:39 AM in response to zu13
    Level 9 (52,054 points)
    Mac OS X
    Nov 6, 2015 2:39 AM in response to zu13

    Your MBP will accept up 16 GB RAM which for the average user is not necessary.  Unless one is using RAM intensive applications a lot, 8 GB RAM should prove to be adequate,

     

    You might also consider installing a SSD in place of the HDD.  There will be a noticeable positive impact but it does coma at a price.  SSDs tend to be 3 times the cost of HDDs.  OWC and Crucial also provide good SSDs.  There have been too many problems reported with Samsung SSDs so I suggest that you avoid them.

     

    Apple does not make RAM, but has their own supplier.  You will pay a lot more to have Apple install the RAM for you without any difference in quality.  Do it your self and use OWC or Crucial RAM.

     

    Ciao.