Chistho
Level 1 (4 points)

Q: Replacing HDD with SSHD on MacBook Pro (mid 2012) with OS El Capitan

Hi....

 

I had a MacBook Pro (Mid 2012) with OS X El Capitan 10.11.1 and the original storage is HDD with 500 Gb capacity. The Mac somehow become slower than it used to so i decided to do a little upgrade by changing the HDD with SSHD Seagate ST1000LM014, 1 TB.

After installing the SSHD in my Mac, I did clean install for OS X El Capitan 10.11.1 then ran partial or manual Time Machine to restore my data and some additional apps. Few hours after that my Mac was working perfectly and the SSHD did increase its performance but the problem started when I left it on until it entered sleep mode for few hours. I tried to wake it up but nothing happened so I did the hard restart by pressing the power button for few seconds. It did restarted but then unable to continue booting and stuck at grey monitor with broken folder sign flashing. So I decided to do recovery by doing hard restart again and pressing Command+R when the booting sound is heard. I chose disk utility option at the recovery interface but the SSHD was not appeared in the disk utility box so my first conclusion was hardware failure.

I got the SSHD checked at the store and they said it was completely dead. I got SSHD storage replaced by the store and did the same installation processes again. Unfortunately the same problem happened again and it happened at the same sequences of using and letting my mac enters sleep mode. After that I removed the SSHD then put back the original HDD and everything works just fine. I used it for one day and nothing happened. Then i got suspicious with my SATA cable but after several discussion with Apple technicians, the conclusion is that the SATA cable works fine as the OS installation on the two broken SSHD were success and it also works with the original HDD. My suspicion then altered to the restoration process as some say that El Capitan has weird character then the previous OS but I am not sure about the detail of it. I got the SSHD replaced again (the third SSHD) and did clean install again for OS El Capitan but after that I restored my Mac using Migration Assistant. So it was a full restoration from Time Machine and not partial like the previous restoration process I did.

It has been few hours now and hopefully this time my mac will work fine. But i still have this uncertainty feeling for what actually caused the problem and whether the full restoration will really solve it. So if anyone have the same experience please do share.

 

Thanks,

Chistho

MacBook Pro, OS X El Capitan (10.11.1)

Posted on Nov 3, 2015 10:35 AM

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Chistho

Q: Replacing HDD with SSHD on MacBook Pro (mid 2012) with OS El Capitan

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  • Helpful answers

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Nov 3, 2015 3:35 PM in response to Chistho
    Level 9 (52,323 points)
    Mac OS X
    Nov 3, 2015 3:35 PM in response to Chistho

    I have had the Seagate 1 TB SSHDs in my MBPs but not with El Capitan.  They worked perfectly.

     

    I suggest that you contact Seagate technical support and and see what they have to say.  Perhaps there may be a firmware update for El Capitan.  A guess on my part.

     

    Ciao.

  • by Chistho,

    Chistho Chistho Nov 4, 2015 12:25 PM in response to OGELTHORPE
    Level 1 (4 points)
    Nov 4, 2015 12:25 PM in response to OGELTHORPE

    I just checked at https://support.apple.com/en-us/HT201518 and it listed a firmware update for MacBook Pro Mid 2012

    MacBook Pro (13-inch, Mid 2012)

    MacBookPro9,2

    		MBP91.00D3.B0B (2015-001)

    2.2f44 (SMC 1.8)

     

    My hardware info is like this:

    Hardware Overview:

      Model Name: MacBook Pro

      Model Identifier: MacBookPro9,2

      Processor Name: Intel Core i5

      Processor Speed: 2.5 GHz

      Number of Processors: 1

      Total Number of Cores: 2

      L2 Cache (per Core): 256 KB

      L3 Cache: 3 MB

      Memory: 8 GB

      Boot ROM Version: MBP91.00D3.B0C

      SMC Version (system): 2.2f44

      Serial Number (system): C1*********TY3

      Hardware UUID: E1452329-F70D-5FA4-8161-5D6E844A82AD

      Sudden Motion Sensor:

      State: Enabled

     

    I am not which one is the newer between MBP91.00D3.B0B and MBP91.00D3.B0C.. and if referring to letter order than my assumption the B0C is the newer version. Thanks.

     

    <Personal Information Edited by Host>

  • by Chistho,

    Chistho Chistho Nov 4, 2015 12:01 PM in response to Chistho
    Level 1 (4 points)
    Nov 4, 2015 12:01 PM in response to Chistho

    Just to update. This the response I got from Seagate Technical Support.

     

    Thank you for contacting Seagate support.

     

    We have no similar issues from other customers so far.If there is failure in a single MAC, we suggest you to connect the drive to another MAC to verify if this is a drive issue or motherboard compatibility. We hope that your current drive will work fine. However, if in case of failure, please kindly try as suggested and if this is a drive issue, please kindly reply this email, we will assist you in escalating.However, if this is motherboard compatibility, we apologize that we might not be able to assist you further.

     

    Should you have any further inquiries, please do not hesitate to contact us by phone at the phone numbers listed in the link below according to the country you are located in at the moment during office hours.

  • by Chistho,

    Chistho Chistho Nov 4, 2015 12:10 PM in response to Chistho
    Level 1 (4 points)
    Nov 4, 2015 12:10 PM in response to Chistho

    So far my Mac works just fine and I am a bit convince that the culprit is the partial Time Machine restoration process.

  • by Chistho,

    Chistho Chistho Nov 6, 2015 12:58 AM in response to Chistho
    Level 1 (4 points)
    Nov 6, 2015 12:58 AM in response to Chistho

    I reach a conclusion that the partial TIme Machine restoration was the problem that caused the previous two SSHD crashed. After the last full Time Machine restoration I did, my Mac is working perfectly and I have been using it for couple days without trouble. Hopefully this is useful for others who are planning to upgrade their HDD to SSHD.

     

    Cheers,

    Chistho

  • by Chistho,

    Chistho Chistho Nov 6, 2015 1:02 AM in response to Chistho
    Level 1 (4 points)
    Nov 6, 2015 1:02 AM in response to Chistho

    I reach a conclusion that the partial TIme Machine restoration was the problem that caused the previous two SSHD crashed. After the last full Time Machine restoration I did, my Mac is working perfectly and I have been using it for couple days without trouble. Hopefully this is useful for others who are planning to upgrade their HDD to SSHD.

     

    Cheers,

    Chistho