schneebz
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Q: Aperture not working in El Capitan

Screen Shot 2015-11-03 at 8.29.58 AM.pngScreen Shot 2015-11-03 at 8.29.37 AM.png

What should I do I have 20,000.00 photos that I can no longer access. it tells me I need to update to the latest version and then i go to the app store and It tells me the item is not available. ANY IDEAS OF WHAT TO DO

Posted on Nov 3, 2015 5:39 AM

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schneebz

Q: Aperture not working in El Capitan

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  • by léonie,

    léonie léonie Nov 3, 2015 5:44 AM in response to schneebz
    Level 10 (107,795 points)
    iCloud
    Nov 3, 2015 5:44 AM in response to schneebz

    Update to Aperture 3.6.

     

    Does Aperture show in your Purchases History?  On the fourth tab "Purchases" of the AppStore?   Then you should be able to update by reinstalling.

     

    Apple stopped selling Aperture from the AppStore, and now you can only update Apertureby reinstalling a previously purchased version.

     

    If Aperture is showing in your Purchases history, move the incompatible Aperture.app version to the Trash, restart the AppStore, open the Purchases tab, and then press the Install button next to Aperture. If you still should see"Update" search for versions of Aperture that are still installed and remove them.  Disconnect any backup drives.  Then try again.

     

     

    If all fails, and Apertur eis not visible in your Purchases history, you can open the Aperture Libraries in the new Photos.app.  See: How Photos handles content and metadata from iPhoto and Aperture - Apple Support

     

    But as Photos is very basic compared to Aperture, it would be preferable if you could update:   Updating to Aperture 3.6 After the Release of Photos

  • by schneebz,

    schneebz schneebz Nov 3, 2015 5:53 AM in response to léonie
    Level 1 (0 points)
    Nov 3, 2015 5:53 AM in response to léonie

    I don't have aperture 3.6 only aperture  3.0 it was a cd not an app store purchase how do I go back to yosemite. I can't have this I am devastated. You need to fix this or let people know in advance this is a problem. This is just awful. I have spent years working on this .

  • by schneebz,

    schneebz schneebz Nov 3, 2015 6:02 AM in response to schneebz
    Level 1 (0 points)
    Nov 3, 2015 6:02 AM in response to schneebz

    FOR APERTURE USERS BE WARNED DO NOT UPGRADE TO EL CAPITAN. YOUR PHOTOS WILL BE LOST OR IMPOSSIBLE TO RETRIEVE

  • by schneebz,

    schneebz schneebz Nov 3, 2015 7:38 AM in response to schneebz
    Level 1 (0 points)
    Nov 3, 2015 7:38 AM in response to schneebz

    Update.

     

    Spoke with Brittany at Apple support this morning. She was very helpful and was able to get the Aperture working on my computer. APERTURE NOW WORKING ON EL CAPITAN !!!

  • by léonie,

    léonie léonie Nov 3, 2015 8:20 AM in response to schneebz
    Level 10 (107,795 points)
    iCloud
    Nov 3, 2015 8:20 AM in response to schneebz

    You need to fix this or let people know in advance this is a problem. This is just awful. I have spent years working on this .

    You are not talking to Apple here,schneebz. This is a user-to-user forum, and we are users like you.

     

    I am glad that Apple Support found a way for you to update to Aperture 3.6.

  • by terri146,

    terri146 terri146 Nov 6, 2015 2:59 AM in response to schneebz
    Level 1 (0 points)
    Nov 6, 2015 2:59 AM in response to schneebz

    Can you tell me what Apple's instructions were to get Aperture working for you? Thank you

  • by schneebz,

    schneebz schneebz Nov 6, 2015 3:12 AM in response to terri146
    Level 1 (0 points)
    Nov 6, 2015 3:12 AM in response to terri146

    FOR APERTURE USERS BE WARNED DO NOT UPGRADE TO EL CAPITAN. YOUR PHOTOS WILL BE LOST OR IMPOSSIBLE TO RETRIEVE

  • by schneebz,

    schneebz schneebz Nov 6, 2015 3:18 AM in response to terri146
    Level 1 (0 points)
    Nov 6, 2015 3:18 AM in response to terri146

    Screen Shot 2015-11-06 at 6.11.18 AM.pngYou need to update thru the app store .Click purchases, then check to see if your aperture is there and if so click update. My mistake was going to the aperture icon directly and trying to update from there.Hope this helps.