DigitalDougie

Q: Apple music playback pause.(Signal Issue?)

Hi,

 

I have an issue with playback pausing when the iPhone  signal service changes. Even with downloaded songs. I will start playing tunes saved on phone when out in my car and it will randomly pause. I reckon this has something to do with phone signal changing as it doesn't happen with airplane mode on.

 

These are downloaded songs so surely this shouldn't happen?

 

Any solutions?

 

Thanks,

iPhone 5s, iOS 8.2

Posted on Jul 7, 2015 2:12 PM

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Q: Apple music playback pause.(Signal Issue?)

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  • by jayhouse,

    jayhouse jayhouse Sep 17, 2015 7:06 AM in response to DigitalDougie
    Level 1 (10 points)
    iPhone
    Sep 17, 2015 7:06 AM in response to DigitalDougie

    I can confirm, on my phone at least, this only happens with Apple Music content, stuff that I've downloaded to my phone for offline listening, not stuff that I actually own.

     

    Whenever I change data connection, or get one after being out of service, music I've downloaded for offline listening pauses.

     

    Anyone know if this bug has been fixed in iOS 9?

  • by Clintwin,

    Clintwin Clintwin Sep 17, 2015 7:11 AM in response to jayhouse
    Level 1 (0 points)
    Sep 17, 2015 7:11 AM in response to jayhouse

    No, it has not been fixed. I updated to iOS 9 last night, and on the downtown 5 train out of Grand Central this morning my music stopped between 33 St and 28 St.

  • by patrickfromastoria,

    patrickfromastoria patrickfromastoria Sep 17, 2015 10:38 AM in response to Clintwin
    Level 1 (0 points)
    Sep 17, 2015 10:38 AM in response to Clintwin

    This issue seems to be better after iOS 9, but it still happens to me and it seems to be random. 

  • by Robbyrams,

    Robbyrams Robbyrams Sep 20, 2015 7:38 AM in response to patrickfromastoria
    Level 1 (0 points)
    Sep 20, 2015 7:38 AM in response to patrickfromastoria


    I have this issue with music that I own. This music is stored locally on my device and is not being streamed yet it pauses itself if my signal drops connection. Have Apple come out and given any guidance on why it is doing this? I love the concept of Apple Music but this is really frustrating me that I cant listen to my own music without it pausing itself.

    I'm also not a fan of the music interface on the iPhone since the release of Apple Music. I have now lost the ability to browse albums and songs.

    Disappointing as Apple Music has a lot of promise but it seems to be compromising the basic features that made the iPhone a great way of combining an iPod and iPhone.

  • by gaijindragonslayer,

    gaijindragonslayer gaijindragonslayer Sep 20, 2015 4:15 PM in response to PhatHead_29
    Level 1 (30 points)
    Sep 20, 2015 4:15 PM in response to PhatHead_29

    I have the problem using a BT speaker just inches away from my phone using the house Airport. Apple has ruined a really great and simple iOS in so many ways. They are the new Nokia circa 1999

  • by swandy,

    swandy swandy Sep 20, 2015 8:19 PM in response to DigitalDougie
    Level 4 (1,549 points)
    Apple Music
    Sep 20, 2015 8:19 PM in response to DigitalDougie

    It does happen to me when the cellular signal is low/lost. I think it is because even when you have music downloaded for offline play, the Music app still has to confirm that you have an active Apple Music subscription active.

    I was doing some "testing" during a drive upstate NY (2.5 hours each way) when I only played from the iPhone with the "show only offline" music selected. (A playlist of 200 songs and several single albums also added.) When I went into Settings/Cellular it appears that I had used about 15MB during the total of 5 hours of driving. Don't think that that is enough to actually stream 5 hours of music, but certainly within reason to think the Music app is checking as I went along that I have an active subscription.

    What I don't understand is why can't the app - if you are playing offline music - just check when you start playing music, instead of what looks like each time a song starts.

  • by Scott549,

    Scott549 Scott549 Oct 2, 2015 2:19 PM in response to swandy
    Level 1 (100 points)
    Apple Music
    Oct 2, 2015 2:19 PM in response to swandy

    Bad problem, still happening today (October 2) with latest iOS update and iPhone 6.  My son has an iPhone 5s and has the same problem.  The only thing we've found that solves it is to use airplane mode.  That's not a good solution if you are on the road and want to be able to receive messages.

     

    My music has paused about 20 times today in my office.

  • by waltrobertsOMA,

    waltrobertsOMA waltrobertsOMA Oct 3, 2015 9:16 AM in response to DigitalDougie
    Level 1 (0 points)
    Oct 3, 2015 9:16 AM in response to DigitalDougie

    apple music is unusable pauses/skips songs.

    Spotify is the solution

  • by waltrobertsOMA,

    waltrobertsOMA waltrobertsOMA Oct 5, 2015 7:37 AM in response to waltrobertsOMA
    Level 1 (0 points)
    Oct 5, 2015 7:37 AM in response to waltrobertsOMA

    Just cancelled my subscription after a very frustrating call to support.  They kept coming back to my "environment" and that being the streaming issue.

    Again I have NO problem with Spotify or Apple TV and any other streaming service ONLY Apple Music Playback.

     

    Very disappointing.

  • by burrisdavid,

    burrisdavid burrisdavid Oct 8, 2015 5:00 PM in response to DigitalDougie
    Level 1 (0 points)
    Oct 8, 2015 5:00 PM in response to DigitalDougie

    I'm having an issue with the music app. Is this the same thing as Apple Music? I don't have a subscription to anything but when I am driving home from work, I'll listen to MY music and when I'll skip music as I go and I find that it'll pause on me and won't start for awhile or if I lose the musicball then open it again the music will start playing.  It started happening when they "upgraded" he music app. I was hoping iOS 9 would fix it but it hasn't. Does apple actually read these forums? The problem has been happening for far too long!

  • by bspiral,

    bspiral bspiral Oct 9, 2015 6:07 PM in response to DigitalDougie
    Level 1 (10 points)
    Oct 9, 2015 6:07 PM in response to DigitalDougie

    I can confirm this is not a signal issue. It appears to be some sort of hardware detection on the audio jack/audio output thinking that the audio device plugged in has changed (unplugged headset, undocked from speaker, etc) and pauses the music. I'm using a 6+ with latest iOS 9.0.2...

     

    I have an aux port on my car and Apple Music will randomly pause the music and sometimes even displays a prompt telling me why... something along the lines of "An audio device has changed" or something like it - and will pause my music. The whole time, I'm sitting in my car, in my driveway, idling with 5 LTE bars and 5 Wifi bars...

     

    Spotify - no problem, stream all day and night through good, bad, and no coverage (cached music). Pandora - works like a champ as long as I have some coverage.

     

    Apple Music - absolute garbage until this gets fixed.

  • by marcelofrodo,

    marcelofrodo marcelofrodo Oct 14, 2015 8:04 AM in response to DigitalDougie
    Level 1 (0 points)
    Oct 14, 2015 8:04 AM in response to DigitalDougie

    Still having the same issue, even after iOS 9 upgrade. Playback always stops when changing between 4G / Wi-fi zones. Too many bugs in Apple Music. Apple should be faster in adressing those.

  • by jayhouse,

    jayhouse jayhouse Oct 14, 2015 10:08 AM in response to DigitalDougie
    Level 1 (10 points)
    iPhone
    Oct 14, 2015 10:08 AM in response to DigitalDougie

    Weirdly, iOS9 upgrade seemed to fix the issue for me. Too scared to upgrade to 9.0.2 though.

     

    What's more worrying here though is that Apple are still refusing to acknowledge this as a bug which is very Android/Google. It's like talking to a brick wall.

  • by Sh_oK,

    Sh_oK Sh_oK Oct 23, 2015 1:49 PM in response to DigitalDougie
    Level 1 (0 points)
    Oct 23, 2015 1:49 PM in response to DigitalDougie

    For me it's even worse, it pauses and resumes randomly ALL the time, i can't even listen to one song without being paused (and sometimes resumes automatically). No matter if i am using wireless or 3G/LTE, neither if i play songs from my library or if i stream them from the Apple Music service...

     

    For me the issue appeared 1 day ago, but i have no idea what the reason is. I didn't install any app or do anything unusual during this period.

    I have iOS9 and using the Apple Music for almost a month.


    This is extremely frustrating!

  • by wbvis,

    wbvis wbvis Nov 6, 2015 5:39 AM in response to Sh_oK
    Level 1 (0 points)
    Nov 6, 2015 5:39 AM in response to Sh_oK

    Same her. Very slow. It's even better to listen to Spotify with advertisements than a song that stops all the time.

    Strange. It's nothing for Apple to let this last so long.

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