Q: Cannot allow app to use information stored in keychain
Hi, I'm using OSX El Capitan and when I open Microsoft Word (or any other Office applications) or SourceTree, for example, a dialog opens asking to allow or deny access to the information stored in keychain. Deny works, denying the access obviously. However if I click Always allow or simply allow, nothing happens... the dialog still remain in foreground untill I press deny. I tryed to reset my keychain possword or repair the keychain or resetting to default settings.
Can you please support me?
Thanks,
Diego
MacBook Pro with Retina display, iOS 9.1
Posted on Nov 7, 2015 7:37 AM
First, if you're trying to enter a password remotely via a screen-sharing application such as Apple Remote Desktop or "TeamViewer," that won't work in OS X 10.11.1 or later. It was blocked as a security risk.
If you're running third-party software called "BetterTouchTool," "MagicPrefs," "Synergy," or anything else that modifies the function of an input device such as a trackpad or mouse, either remove it or refer to its developer for support.
The same thing may happen if you're using a Wacom graphics tablet.
Posted on Nov 8, 2015 12:33 AM