escrge1843

Q: iPad Air 2 WiFi Issues

I'm having WiFi connectivity issues on my new iPad Air 2 (WiFi only). I'm having to turn WiFi off and on to reset my connection. Restarting and restoring hasn't fixed the issue.

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Posted on Oct 24, 2014 7:42 PM

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Q: iPad Air 2 WiFi Issues

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  • by sunilhere,

    sunilhere sunilhere May 7, 2015 2:05 PM in response to escrge1843
    Level 1 (20 points)
    May 7, 2015 2:05 PM in response to escrge1843

    Hello All,

     

    After upgrading my iPad 4 to the latest iOS version 8.3, I was seeing wifi issues. Tried pretty much all the troubleshooting steps that I came across here in the forum and also online but nothing helped. However few days back I disabled Bluetooth & restarted my iPad after that. To my surprise the wifi issues that I have been seeing disappeared :-).

     

    If you are still seeing wifi issues, try this option & see if that works.

  • by BobCarls,

    BobCarls BobCarls May 18, 2015 9:09 AM in response to escrge1843
    Level 1 (0 points)
    May 18, 2015 9:09 AM in response to escrge1843

    Same issue here but always, I've tried everything, and my Ipad Air 2 64GB also drops from Internet connection even when i start using it, I've tried to reset the ipad via my Mac and did a software update and restart as new and even i can´t connect to an wifi to start configuring it...

    So it seems a hardware problem from the Ipad's Air 2, I'm sending mine to warranty...

    It seems only a new unit will resolve the problem.

  • by Muminek,

    Muminek Muminek Jun 5, 2015 5:57 PM in response to BobCarls
    Level 1 (0 points)
    Jun 5, 2015 5:57 PM in response to BobCarls

    So... After initial problems with wifi on my iPad Air 2 about 5 months ago and the miraculous fix the problem returned. It worked fine for 5 months and now it's been dead for a couple of days. I'll wait and see how it goes. If the problem won't go away, I'll try to exchange the device. Hopefully it won't be necessary.

  • by animedude99,

    animedude99 animedude99 Jun 5, 2015 11:15 PM in response to Muminek
    Level 1 (14 points)
    Jun 5, 2015 11:15 PM in response to Muminek

    What fixed your problems the first time? Maybe the future iOS 9 update will fix all these problem .

  • by Muminek,

    Muminek Muminek Jun 8, 2015 6:08 AM in response to animedude99
    Level 1 (0 points)
    Jun 8, 2015 6:08 AM in response to animedude99

    As I wrote earlier:

    "Funny thing. I lost a wifi connection on my new iPad air 2 after less than a month of usage. I was so disappointed! None of the above solutions helped, although I wasn't able to reset a router or change its settings, as I use my university's connection. I was just about to exchange my iPad with the warranty, but after a few days I went to visit my brother in a different city and... Surprise, surprise! My iPad's wifi started working again! I figured it was due to different settings in my brother's router. BUT after I came back home it was still working and I've had no problems since (i.e. two weeks now). Funny, isn't it?"

     

    So It worked fine for about 5 months and now it's dead again. I'll try the same thing again and just start to use a different connection somewhere else.

  • by BaconLasers,

    BaconLasers BaconLasers Jun 17, 2015 12:25 PM in response to Muminek
    Level 1 (0 points)
    Jun 17, 2015 12:25 PM in response to Muminek

    I just bought an ipad air 2 and was wondering how wide spared is this and will be cause me any issues? Returned my last none Apple tablet because of wifi issues.

  • by AlanM8,

    AlanM8 AlanM8 Jul 11, 2015 1:26 AM in response to BaconLasers
    Level 1 (4 points)
    iPhone
    Jul 11, 2015 1:26 AM in response to BaconLasers

    I Got the same problem got a iPad Air 2 wifi and cellular should I take it to the Apple Store ?

  • by AlanM8,

    AlanM8 AlanM8 Jul 11, 2015 1:27 AM in response to escrge1843
    Level 1 (4 points)
    iPhone
    Jul 11, 2015 1:27 AM in response to escrge1843

    I Got the same problem got a iPad Air 2 128 gab wifi and cellular should I take it to the Apple Store And get it replaced or should I keep it?

  • by LCaraway,

    LCaraway LCaraway Sep 16, 2015 2:30 PM in response to escrge1843
    Level 1 (0 points)
    Sep 16, 2015 2:30 PM in response to escrge1843

    Just wondering, has anyone found a fix for this?

     

    A year later and my connection intermittently tends to lose itself.  As everyone else has said, all other devices will work fine on the same network (I'm using an app on four different devices simultaneously).

     

    Is less of a problem for internet browsing since I can just refresh and the signal loss is intermittent, more of an issue with games with high server based talk.

  • by Mason Harley,

    Mason Harley Mason Harley Sep 25, 2015 11:06 AM in response to LCaraway
    Level 1 (0 points)
    Sep 25, 2015 11:06 AM in response to LCaraway

    I Have found a fix for the Wifi issues for the iPad Air 2!

    1. Go to your router set up page and login

    2. Locate Wifi Settings and under 5GHZ wifi change the channel from Auto to 44

    3. Reboot router

    4. Enjoy your iPad Air 2!

  • by coiling,

    coiling coiling Oct 1, 2015 4:12 PM in response to escrge1843
    Level 1 (0 points)
    Oct 1, 2015 4:12 PM in response to escrge1843

    ignore post

  • by debbiefromqualicum beach,

    debbiefromqualicum beach debbiefromqualicum beach Nov 7, 2015 9:30 AM in response to escrge1843
    Level 1 (4 points)
    Nov 7, 2015 9:30 AM in response to escrge1843

    Have there been any helpful responses to the wifi connectivity issue.  Apple is NOT very helpful when you have issues, and I get ticked off when you pay the big bucks for these items and then they don't work properly and the 'support' team doesn't support you.

    PLease let me know if you have found a solution to the connectivity issue.   Oh and by the way, I am NOT connected as I write this request for help.   

  • by Thatchcote,

    Thatchcote Thatchcote Nov 7, 2015 9:50 AM in response to debbiefromqualicum beach
    Level 3 (615 points)
    Nov 7, 2015 9:50 AM in response to debbiefromqualicum beach

    This is a very old thread.  Clearly, most people have either resolved the issue or gotten rid of their iPad.  Also, clearly, most people are not having problems.

    I've never found Apple Support to be anything but extremely helpful.  If the person couldn't figure out my problem, they have always moved me up the food chain to a senior tech and they did solve it.  I Would suggest you try Apple Support again.

  • by gregt911,

    gregt911 gregt911 Nov 8, 2015 10:19 AM in response to debbiefromqualicum beach
    Level 1 (0 points)
    Nov 8, 2015 10:19 AM in response to debbiefromqualicum beach

    aall my issues went away about 9 mo. ago with an iOS release

  • by cburtalinio,

    cburtalinio cburtalinio Dec 5, 2015 9:52 AM in response to escrge1843
    Level 1 (0 points)
    Dec 5, 2015 9:52 AM in response to escrge1843

    Same problem here.........tired of troubleshooting this annoying problem. Ipad Air2 just sits now.

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