HT204516: Calibrating your Apple Watch for improved Workout and Activity accuracy

Learn about Calibrating your Apple Watch for improved Workout and Activity accuracy
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Q: Apple Watch not recording my walk

My Apple Watch has stopped recording my average pace and is not recording my walk.  I checked everything and all seems to be set correctly.  Has anyone experienced this?

Posted on Nov 7, 2015 2:53 PM

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Q: Apple Watch not recording my walk

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  • by Jonathan UK,

    Jonathan UK Jonathan UK Nov 7, 2015 4:21 PM in response to SCHLACKY
    Level 7 (31,031 points)
    Apple Watch
    Nov 7, 2015 4:21 PM in response to SCHLACKY

    Hi

     

    Try restarting both your iPhone and your watch. Turn both devices off first, then restart your iPhone before restarting your watch:

    - To turn your watch off: press and hold the side button until you see the Power Off slider; drag it to turn off.

    - To turn it back on: press and hold the side button until you see the Apple logo.

  • by Miguel Sobrevia,

    Miguel Sobrevia Miguel Sobrevia Nov 7, 2015 8:04 PM in response to SCHLACKY
    Level 1 (4 points)
    Nov 7, 2015 8:04 PM in response to SCHLACKY

    Have you tried tighten up the watch band?

  • by jjones6540,

    jjones6540 jjones6540 Nov 8, 2015 7:41 AM in response to SCHLACKY
    Level 1 (0 points)
    Nov 8, 2015 7:41 AM in response to SCHLACKY

    Hello...  I've had this issue twice since upgrading to 2.0.1.  Frustrating.

  • by G3gator,

    G3gator G3gator Nov 8, 2015 8:26 AM in response to jjones6540
    Level 3 (571 points)
    Nov 8, 2015 8:26 AM in response to jjones6540

    Did you do what Jonathan UK suggested?

     

    George

  • by jjones6540,

    jjones6540 jjones6540 Nov 8, 2015 8:36 AM in response to G3gator
    Level 1 (0 points)
    Nov 8, 2015 8:36 AM in response to G3gator

    Hi George...

     

    I restarted my watch when it occurred previously.  This had seemed to fix the issue.  I attributed it to it being the first walking workout since I did the upgrade to 2.0.1.  That seemed to have fixed the issue until this morning.  It occurred again.  I have since accomplished the suggested restart procedure.  I'm sure it'll work correctly for my next workout; however, I'm hoping that this isn't going to become a regular occurrence.  Today, as I was just starting my walking workout, after the 3 second countdown was completed, I did receive an email notification on my watch.  I'm thinking this may have somehow "tripped up" the workout app?!?  I dunno...  I'm just crazed at the idea that my circle didn't close.  Lol!

     

    J