IK75

Level 1 (0 points)

Q: My magic mouse and track pad do not work on windows 10. I downloaded the latest boot camp drivers. Any ideas?

Hello!

I recently installed windows 10 on my iMac. I run Yoshemite. I installed the latest boot camp drivers. I have all the latest updates. The keyboard works with no problems but neither the magic mouse nor the track pad work at all. The control panel on windows shows that the mouse and track pad drivers are installed; however these devices do not work no matter what. Any idas?

Thanks!

iMac, Windows 10

Posted on Oct 31, 2015 1:51 PM

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Q: My magic mouse and track pad do not work on windows 10. I downloaded the latest boot camp drivers. Any ideas?

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by Loner T,

Loner T Nov 8, 2015 5:54 AM in response to IK75
Level 7 (24,738 points)

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Nov 8, 2015 5:54 AM in response to IK75

Your 2011 Mac is not supported by Apple for Windows 10 as noted in Use Windows 10 on your Mac with Boot Camp - Apple Support .

You can try to install the older W7/W8+ drivers from your 2011 BC package with Administrative rights and compatibility set to W7/W8+ as appropriate.
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by IK75,

IK75 Nov 8, 2015 9:10 AM in response to Loner T
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Nov 8, 2015 9:10 AM in response to Loner T

Well, it is really disappointing that Apple stopped to support a four year old model. I was running W 7 without issues but I wanted to upgrade and so I did. In any case thanks for trying to help!!
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by Loner T,

Loner T Nov 8, 2015 9:50 AM in response to Loner T
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Safari

Nov 8, 2015 9:50 AM in response to Loner T

Can you install the individual driver by hand with Admin privileges and compatibility set to to W7?
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by IK75,

IK75 Nov 9, 2015 3:44 AM in response to Loner T
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Nov 9, 2015 3:44 AM in response to Loner T

I am not sure how to do that. I have administrative privileges but I don't know how to do what you asked.
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by Loner T,

Loner T Nov 9, 2015 8:08 AM in response to IK75
Level 7 (24,738 points)

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Nov 9, 2015 8:08 AM in response to IK75

1. You can either run the specific .exe file, after you right-click on set the properties as shown.

2. You can right-click on the Device in Device Manager and Update driver and point to the executable file.
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