kammy2222004

Q: air print - able to send print data but unable to print "the printer is not responding"

Currently using OS 10.11 version, printer model is Canon IR2420D, dowloaded the driver but can't add printer on system preference, however I can add printer by using IP address, so it's connected.

 

While trying to print, it is able to send print data but it said "the printer is not responding", so it's the printer error or it's something in the setting on mac??

 

Thank you so much.

MacBook Pro (Retina, 13-inch, Mid 2014), OS X El Capitan (10.11)

Posted on Nov 6, 2015 10:03 PM

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Q: air print - able to send print data but unable to print "the printer is not responding"

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