39Larry
Level 1 (4 points)
Mac OS X

Q: Safari stalls during loading

C'mon Apple! Please fix safari in iOS 9. It rarely loads a site without pausing/freezing at the 30% mark on the bar. I'm frustrated having to X out and reload darned near every page. Safari worked smoothly for the first year of this iPad, but something happened in at least one of the upgrades to make a good product very near unacceptable.

iPad Air, iOS 9

Posted on Nov 8, 2015 4:42 AM

Close
39Larry

Q: Safari stalls during loading

  • All replies
  • Helpful answers

  • by sterling r,Helpful

    sterling r sterling r Nov 10, 2015 4:29 PM in response to 39Larry
    Community Specialists
    Nov 10, 2015 4:29 PM in response to 39Larry

    Hi there 39Larry,

     

    It sounds like your webpages aren't loading correctly for you after a recent software update. That is certainly unexpected so lets see what we can do to troubleshoot that. I would next by quitting the Safari app again then clear your website data:

     

    Safari web settings on your iPhone, iPad, and iPod touch

    https://support.apple.com/en-us/HT201265

    Clear information from your device

    To clear your history and cookies from Safari in iOS 8 or later, tap Settings > Safari > Clear History and Website Data. In iOS 7 or earlier, tap Clear History and tap Clear Cookies and Data.

    To clear other stored information from Safari, tap Settings > Safari > Advanced > Website Data > Remove All Website Data.

    Clearing your history, cookies, and browsing data from Safari won't change your AutoFill information. 


    Then test the issue again. Next would be backing up and restoring the iPad but I don think that will need to happen. Just let me know how this goes if you wouldn't mind.

     

    Thank you for using Apple Support Communities.

  • by 39Larry,

    39Larry 39Larry Nov 10, 2015 4:31 PM in response to sterling r
    Level 1 (4 points)
    Mac OS X
    Nov 10, 2015 4:31 PM in response to sterling r

    Thanis for the clear guidance. I followed your steps and have had. Clear sailing for a full day on Safari. I'll know what to do next time.

     

    Larry.

  • by sterling r,

    sterling r sterling r Nov 11, 2015 8:42 AM in response to 39Larry
    Community Specialists
    Nov 11, 2015 8:42 AM in response to 39Larry

    My pleasure, glad to help!