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Q: On my iPhone 4S, Whatsapp Chat Backup seems to have frozen at "Uploading : 16.8MB of 52.4MB (32%)

On my iPhone 4S, Whatsapp Chat Backup seems to have frozen at "Uploading : 16.8MB of 52.4MB (32%).

A few days ago, I tried to sett up the "Chat Backup", and set the "Auto Backup" to "Monthly". Thereafter whatsapp began the backup and somewhere in between 32%, it got stuck and still continues to.

I have tried uninstalling Whatsapp and re0installing it several times. I have also tried erasing my iPhone completely and re-setting it up. But both of these measures have failed to rescue. I feel my phone's battery is being consumed constantly by this whatsapp chat backup" that seems to be running forever.

Please suggest me a way out.

Regards,

Nanak.

iPhone 4S, iOS 6.1.3, i4S 64GB.

Posted on Aug 26, 2013 3:34 AM

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Q: On my iPhone 4S, Whatsapp Chat Backup seems to have frozen at "Uploading : 16.8MB of 52.4MB (32%)

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  • by JonnyTanna,

    JonnyTanna JonnyTanna Jul 22, 2015 6:09 AM in response to ripampaul
    Level 1 (0 points)
    Jul 22, 2015 6:09 AM in response to ripampaul

    Worked like a charm

     

    However on 7.1.2 it's slightly different as it's not called iCloud drive

     

    Go to settings > icloud > Documents & Data > whatsapp > turn off

    image.jpg

    image.jpg

  • by MobaLA,

    MobaLA MobaLA Oct 31, 2015 1:32 PM in response to Crizzz
    Level 1 (0 points)
    Oct 31, 2015 1:32 PM in response to Crizzz

    I tried to get a Whatsapp from an iPhone 4 (iOS 7) to an new iPhone 6S (iOS 9.0.2) and the solution by Crizzz worked perfectly. I might have activated iCloud Drive on my Mac without noticing and was stuck at 0%. The procedure takes some time to create a new account and run the backups & restores but does the job.

  • by jabba7,

    jabba7 jabba7 Nov 9, 2015 7:25 PM in response to Crizzz
    Level 1 (0 points)
    Nov 9, 2015 7:25 PM in response to Crizzz

    THanks Crizzz! It works!

  • by fryphone,

    fryphone fryphone Oct 5, 2016 3:16 PM in response to jabba7
    Level 1 (4 points)
    iPhone
    Oct 5, 2016 3:16 PM in response to jabba7

    Hi,

     

    i have a problem, which is a bit like this here.

     

    I had an Iphone 6 which is broken. The Last WhatsApp Backup on Icloud is from the 15.07.2016!

    Then i used my old iphone 4, but i didn't do a Backup there.

     

    So now i have a new Iphone 7 and i would like to get my last Backup from the 15th. July, but it stops at

    99%....

     

    so what could i do?

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