Msueshepherd
Level 1 (1 points)

Q: Cannot send mail on ipad user name or password for SMTP is incorrect

  • Cannot send a email on ipad user name or password for SMTP is incorrect

iPad 2, iOS 7.1.2

Posted on Oct 31, 2015 5:28 PM

by Demo,Apple recommended
Demo Demo
Level 10 (94,981 points)
iPad
A:

Check the outgoing mail server setting. Make sure that your username and password are in there.

 

Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

Posted on Oct 31, 2015 6:05 PM

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Msueshepherd

Q: Cannot send mail on ipad user name or password for SMTP is incorrect

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  • Helpful answers

  • by Demo,Apple recommended

    Demo Demo Oct 31, 2015 6:05 PM in response to Msueshepherd
    Level 10 (94,981 points)
    iPad
    Oct 31, 2015 6:05 PM in response to Msueshepherd

    Check the outgoing mail server setting. Make sure that your username and password are in there.

     

    Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

  • by Janet_NYC,

    Janet_NYC Janet_NYC Nov 10, 2015 8:03 AM in response to Demo
    Level 1 (10 points)
    Nov 10, 2015 8:03 AM in response to Demo

    I struggled with this for DAYS. I re-entered the password on the Outgoing mail server and finally sent and received a test message. THANKS !

  • by msluckey1,

    msluckey1 msluckey1 Sep 7, 2016 9:02 PM in response to Demo
    Level 1 (4 points)
    Sep 7, 2016 9:02 PM in response to Demo

    THANK YOU!

    I just got my iPhone 6s Plus on 9/1/2016 and this answer is still good! YaY