Jlkochan

Q: After ios9 update my emails with attachments won't open and say "message not yet downloaded from server". They were there previously. How do I get them back?

All my email attachments are unopenableafter the ios9 upgrade. Anyone else with this issue?  How do I get them back?  The emails just say message not yet downloaded from server.

iPhone 5, iOS 9

Posted on Sep 17, 2015 7:32 PM

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Q: After ios9 update my emails with attachments won't open and say "message not yet downloaded from server". They were there previous ... more

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  • by owlyn,

    owlyn owlyn Nov 6, 2015 3:50 AM in response to Jlkochan
    Level 1 (4 points)
    Nov 6, 2015 3:50 AM in response to Jlkochan

    My wife and I are having the same problem (haven't checked on the Send problem, as we don't usually send many emails from our iPhones. Most older downloaded messages are getting the "server" message.

     

    As a workaround, I have created IMAP versions of our accounts, while leaving the POP versions on the phone. I just did this, so I hope it works. So far, we have each received the messages that are still on the server.

     

    The big question is, once Apple fixes this. will the older messages return? I suspect not, but I hope I am wrong about that.

  • by FJosbacher,

    FJosbacher FJosbacher Nov 6, 2015 10:36 AM in response to owlyn
    Level 1 (0 points)
    Nov 6, 2015 10:36 AM in response to owlyn

    A meaningful clue is in the occurrence of the "error" message for SENT messages via SMTP: there should be no presumption that a message and its attachment(s) will be stored on the SMTP server, never mind be available for retrieval from the SMTP server.

     

    The lack of memory allocated to the iPad's email app is a plausible case: the app checks to see if the attachments are available locally, and if not, it tries to "download" them from ... {somewhere}.  Apple should at least get the error message right for messages SENT via SMTP: if the attachments can't be "found" on the iPad, then there is no point in looking elsewhere.

     

    I'm concerned about whether the iPad's email app will ever be able to "find" the sent attachments: has it now lost the pointers to them?

  • by jana-cetecea,

    jana-cetecea jana-cetecea Nov 9, 2015 8:47 AM in response to Jlkochan
    Level 1 (0 points)
    Nov 9, 2015 8:47 AM in response to Jlkochan

    I think it is ironic they are leaving them alone, when I just posted a simple note on another thread that stated "someone reported the Beta version is fixing the problem", and they removed the comment. I am glad they are leaving comments here. After all, it's not like they are revealing some new top secret function, just a possible fix to a nagging problem. Gives us hope! LOL

  • by Rontu2,

    Rontu2 Rontu2 Nov 10, 2015 11:14 AM in response to jana-cetecea
    Level 1 (5 points)
    Nov 10, 2015 11:14 AM in response to jana-cetecea

    Wondering if anyone has input on how one becomes a beta tester.

  • by andreasfromgladbeck,

    andreasfromgladbeck andreasfromgladbeck Nov 10, 2015 11:17 AM in response to Rontu2
    Level 1 (13 points)
    iPhone
    Nov 10, 2015 11:17 AM in response to Rontu2

    Apple deleted my comments in this thread.

     

    All my Mails are still there.

  • by S2419,

    S2419 S2419 Nov 10, 2015 11:20 AM in response to Rontu2
    Level 1 (0 points)
    Nov 10, 2015 11:20 AM in response to Rontu2


    I believe someone said you need 150 points to become a beta tester, but I don't know how you acquire points.  I note that you have 5 points.

  • by andreasfromgladbeck,

    andreasfromgladbeck andreasfromgladbeck Nov 10, 2015 11:29 AM in response to andreasfromgladbeck
    Level 1 (13 points)
    iPhone
    Nov 10, 2015 11:29 AM in response to andreasfromgladbeck
  • by gunsch66,

    gunsch66 gunsch66 Nov 10, 2015 11:32 AM in response to Rontu2
    Level 1 (0 points)
    Nov 10, 2015 11:32 AM in response to Rontu2
  • by carolinseattle,

    carolinseattle carolinseattle Nov 10, 2015 11:35 AM in response to andreasfromgladbeck
    Level 1 (0 points)
    Nov 10, 2015 11:35 AM in response to andreasfromgladbeck

    Thank you for continuing to post updates.  It gives me hope. 

     

    Carol

  • by Philly_Phan,

    Philly_Phan Philly_Phan Nov 10, 2015 12:47 PM in response to S2419
    Level 6 (13,576 points)
    iPhone
    Nov 10, 2015 12:47 PM in response to S2419

    S2419 wrote:

     


    I believe someone said you need 150 points to become a beta tester, but I don't know how you acquire points.  I note that you have 5 points.

    Posters are awarded points by other posters when there technical questions are answered.

     

    I don't know if 150 points is the level but I have been invited repeatedly.  I won't do it because Beta software/firmware is, by definition, untested and therefore unreliable.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Nov 10, 2015 12:51 PM in response to andreasfromgladbeck
    Level 6 (13,576 points)
    iPhone
    Nov 10, 2015 12:51 PM in response to andreasfromgladbeck

    andreasfromgladbeck wrote:

     

    now IOS9.2b3 is available

     

    https://beta.apple.com/sp/de/betaprogram/

    from the developer's agreement:

     

    4.         Confidentiality.  Except as otherwise set forth herein, you agree that any Apple pre-release software, services, and/or hardware (including related documentation and materials) provided to you as an Apple Developer (“Pre-Release Materials”) and any information disclosed by Apple to you in connection with Apple Events will be considered and referred to as “Apple Confidential Information”.

  • by gunsch66,

    gunsch66 gunsch66 Nov 10, 2015 1:23 PM in response to Philly_Phan
    Level 1 (0 points)
    Nov 10, 2015 1:23 PM in response to Philly_Phan

    I just received an email from:

     

    Apple Support Communities - Post Removed by Host

     

    Hi ............. (gunsch66),
    Thanks for participating in the Apple Support Communities.
    We removed your post Re: After ios9 update my emails with attachments won't open and say "message not yet downloaded from server". They were there previously. How do I get them back? because it contained information about beta software available only to Registered Apple Developers.

     

    This unfortunately is not what we in Germany understand as "freedom of expression"!!!

  • by Philly_Phan,

    Philly_Phan Philly_Phan Nov 10, 2015 1:26 PM in response to gunsch66
    Level 6 (13,576 points)
    iPhone
    Nov 10, 2015 1:26 PM in response to gunsch66

    gunsch66 wrote:

     

    I just received an email from:

     

    Apple Support Communities - Post Removed by Host

     

    Hi ............. (gunsch66),
    Thanks for participating in the Apple Support Communities.
    We removed your post Re: After ios9 update my emails with attachments won't open and say "message not yet downloaded from server". They were there previously. How do I get them back? because it contained information about beta software available only to Registered Apple Developers.

     

    This unfortunately is not what we in Germany understand as "freedom of expression"!!!

    I don't know how to break this to you but Apple is a private business and that private business owns this forum.  I seriously doubt that private businesses in Germany are required to do things your way.

  • by gunsch66,

    gunsch66 gunsch66 Nov 10, 2015 1:38 PM in response to Philly_Phan
    Level 1 (0 points)
    Nov 10, 2015 1:38 PM in response to Philly_Phan

    Sorry, but I don't see any other way to get in contact to that private business which customer am I!!!

    And since several weeks I get no feedback to fix the several problems of the several products I am working with from this private business!!!

  • by Philly_Phan,

    Philly_Phan Philly_Phan Nov 10, 2015 1:47 PM in response to gunsch66
    Level 6 (13,576 points)
    iPhone
    Nov 10, 2015 1:47 PM in response to gunsch66

    gunsch66 wrote:

     

    Sorry, but I don't see any other way to get in contact to that private business which customer am I!!!

    And since several weeks I get no feedback to fix the several problems of the several products I am working with from this private business!!!

    If you're not pleased you should deal with a different private business, one that meets with your requirements.

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