maggifromnavarre
Level 1 (0 points)

Q: Cannot install Camera Raw Compatibility Update 6.17 driver?

I use a Panasonic FZ300 camera.  It is one of the 5 cameras listed in this new update. I shoot both in RAW and jpg format.  Photos are automatically brought into the Photos app and are clearly indicated with an icon in the lower left corner that they are both RAW and jpg files.  When I open a photo with the editor, and click IMAGE - "use raw as original"  I get an error message as follows:  Photos cannot switch to the original because the RAW is unsupported.

 

My iMac says I have an update ready to download in the App Store.  When I click the UPDATE button to download the latest "Digital Camera RAW Compatibility Update 6.17", nothing happens.  I have restarted my iMac and now it shows that this update has been installed, yet I still cannot open a RAW file in Photos Edit.

And I am still showing that there is one update to be installed on the App Store icon on my dock.

 

I have installed the newest  El Capitan update.  I have read about issues with past iPhotos and Aperture, but those do not apply to my iMac.  This is a brand new computer system, purchased 3 months ago, originally had Yosemite, never used iPhotos. 

 

What's wrong? 

iMac

Posted on Oct 25, 2015 12:22 AM

by léonie,Solvedanswer
léonie léonie
Level 10 (106,958 points)
iCloud
A:

Try to download the update from Apple's Downloads page and install it manually:

https://support.apple.com/kb/DL1844?viewlocale=en_US&locale=en_US

 

Just download the update installer, double-click it and run the updater.

Posted on Oct 26, 2015 1:17 PM

Close
maggifromnavarre

Q: Cannot install Camera Raw Compatibility Update 6.17 driver?

  • All replies
  • Helpful answers

Previous Page 2

  • by léonie,

    léonie léonie Nov 10, 2015 11:43 PM in response to Keith Barkley
    Level 10 (106,958 points)
    iCloud
    Nov 10, 2015 11:43 PM in response to Keith Barkley

    I hope the pictures you took were worth it. Could you recover the card?

     

    Salt water can do funny things to film.  The colors will be very intense and the grain larger. This is the last picture I took before I accidentally dropped my camera into the Arctic Ocean when boarding a dinghy many years ago. The bag did float, but it did not save the camera. But I could recover the film.

    2710Antark06_060.jpg

  • by Keith Barkley,

    Keith Barkley Keith Barkley Nov 11, 2015 6:34 AM in response to léonie
    Level 5 (6,387 points)
    Nov 11, 2015 6:34 AM in response to léonie

    The card was fine. It is a good excuse to use my Christmas money to buy a new T6S. (I wonder if the RAW is supported...) 8^)

     

    Oh, and don't take pictures of tide pools when the tide is coming *in*.

Previous Page 2