Jbbttusmu

Q: why are my missed calls showing on another iphone

When I receive calls the missed calls show on my wife's iphone.  We both use Iphone 5S's and we use the same apple ID for icloud and purchases.  But of course the numbers are different.  Also the phones are on 2 different phone accounts.

 

Why are these two phones sharing the call log?

 

Thanks in advance.

Posted on May 22, 2015 10:50 AM

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Q: why are my missed calls showing on another iphone

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  • by matofromcurlewis,

    matofromcurlewis matofromcurlewis Nov 12, 2015 2:05 AM in response to Hypercolor
    Level 1 (0 points)
    Nov 12, 2015 2:05 AM in response to Hypercolor

    Hey guys I think I may have the answer to stop sharing call logs between devices on the same Apple id.

    Go to settings then to Mobile and scroll down till you see a list of toggle switches.

    When you find the one that says phone switch it off on all iPhones that belong to the same id.

    i did this a couple of days ago between mine and my wife's phone so far so good.

  • by MerchantOVenice,

    MerchantOVenice MerchantOVenice Nov 12, 2015 9:24 AM in response to Philly_Phan
    Level 1 (0 points)
    Nov 12, 2015 9:24 AM in response to Philly_Phan

    I've been experiencing this issue with my 3 phones.. All are MINE but are suited for different purposes (work, personal, and general family usage.. i.e. give it to the kid when he goes out, or have visiting family temporarily use). And now all of a sudden when a call is missed it's showing across my multiple phones. I really don't want to mistakenly call someone from my personal cell phone, to someone who called my work number.

     

    So now it is expected that I take the step of creating individual accounts for individual phones? How about they just don't show a "Missed call" message on a phone number that WASN'T CALLED? Account ID be damned?  Or is that making it too hard?! Very annoying.

     

    Philly_Phan wrote:

     

    Builder1 wrote:

     

    Apple allows 10 devises on an iCloud account and up until recently that has worked very well. Thank you

    Yes, but that's intended for devices with the same owner/user.  I have four devices using the same ID but I am one person.  Any Apple ID sharing among different individuals is always a mistake and, while it will work on occasion, it will eventually cause problems.

     

    However, do as you wish.

    Ok then great.. as I've been using it as "intended" since all phones are mine. So with that out the way what is your  method to disable this behavior where a Missed Call shows up on a phone number that wasn't dialed? You still haven't articulated it. Or is it your point that there is none?

  • by Andyn73,

    Andyn73 Andyn73 Nov 13, 2015 1:03 AM in response to Jbbttusmu
    Level 1 (0 points)
    Nov 13, 2015 1:03 AM in response to Jbbttusmu

    I am also having this problem since 3 weeks ago. My missed calls/call logs are showing up on my younger son's phone and vise versa, but not on my wife's and older son's phone. What I've found is only my phone and my younger son's phone are recently updated to ios 9.1, other two phones are still at ios 6 and ios 7 which don't have this issue at all. So i think Apple needs to come out something to to fix it! I have been using iphones since the 1st day it comes out!  Never had any problem like this before even we are on the same Apple ID. For now, just about miss calls/call logs issues, how is about if your private messages are shown on other unexpected devices?...really annoying!

     

    What i have done/changed on my phone's setting are:

    -Restore iPhone in DFU mode, completely fresh installed: No help

    -In iCloud, turn off everything, except Find My iphone ON, Share my Location OFF: No help

    -Setting->Phone->Calls on Other Devices OFF: No help

    -iMessage OFF, FaceTime OFF: No Help

    -Setting->General->Handoff & Suggested Apps OFF: No help

    -Sign Out iCloud/iTunes & App Store completely? No try yet, what a point? If so, rather go for Android!

     

    My conclusion, I feel regret after upgrading it to ios 9.1

     

    Thanks,

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Nov 13, 2015 3:44 AM in response to Andyn73
    Level 8 (38,039 points)
    Mac OS X
    Nov 13, 2015 3:44 AM in response to Andyn73

    iOS 6 & 7 did not have Continuity. It was added in iOS 8. Once that feature became available it is essential that different users have different iCloud accounts. That's why Apple created Family Sharing at the same time iOS 8 was released, so different users can have different iCloud accounts but still share apps and calendars.

     

    If you have different users sharing an iCloud account there will be continuing problems such as you describe. There is nothing for Apple to fix; Apple already fixed it by creating Family Sharing. You need to use the tools that Apple has provided.

     

    See: Family Sharing - Apple Support

  • by MerchantOVenice,

    MerchantOVenice MerchantOVenice Nov 13, 2015 6:46 AM in response to Lawrence Finch
    Level 1 (0 points)
    Nov 13, 2015 6:46 AM in response to Lawrence Finch

    But they're not different people.. it's just me. And I have 3 phones.

     

    So this is my understanding.. if I don't want to have "Missed Calls" show up simultaneously on my business phone, personal phone, and family loaner phone, then I'm going to have to take the extra step of creating 2 new separate icloud accounts for each phone individually, as that function of can not simply be disabled.  Got it.  I have to get cracking creating 2 new personal accounts with passwords and email!

     

    Pretty crazy that something so straightforward - "missed call" only showing on the phone that got dialed - would be complicated this much.  Thanks Apple.

  • by Csound1,

    Csound1 Csound1 Nov 13, 2015 6:53 AM in response to MerchantOVenice
    Level 9 (50,694 points)
    Desktops
    Nov 13, 2015 6:53 AM in response to MerchantOVenice
  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Nov 13, 2015 7:37 AM in response to MerchantOVenice
    Level 8 (38,039 points)
    Mac OS X
    Nov 13, 2015 7:37 AM in response to MerchantOVenice

    YYour situation is a little different. The user I responded to had 4 different family members sharing 1 iCloud account. They should each have a separate ICloud ID.  You have 2; the 2 phones you use and the family loaner. It should have a separate ID. Your 2 are really 2 personas, you personal and you business. Logically those should be separate IDs also, and many companies that issue company phones require that to be the case. But it isn't the end of the world if you shared an id between them if your company allows it. If you turn off "calls on other devices" on both phones then call list sharing should stop also, and some people report that that solves it. But not everyone; that may be a bug.

  • by teaandjayc,

    teaandjayc teaandjayc Nov 13, 2015 7:42 AM in response to matofromcurlewis
    Level 1 (0 points)
    Nov 13, 2015 7:42 AM in response to matofromcurlewis

    Hello,

    Where is this listed on the iphone 6?

  • by matofromcurlewis,

    matofromcurlewis matofromcurlewis Nov 13, 2015 12:58 PM in response to teaandjayc
    Level 1 (0 points)
    Nov 13, 2015 12:58 PM in response to teaandjayc

    Hi there I did this a few days ago cleared all the call logs and so far so good.

    This worked on a iphone running iOS 9.1, go to settings and then to mobile.

    When you are in mobile keep scrolling down till you come across multiple of toggle switches.

    You will have all these options to stop apps and parts of your iPhone from using mobile data.

    Llook very carefully for the switch that says Phone and switch it off, do this to all devices on the same

    Apple Id and this Gould resolve the issue of phones automatically sharing call logs. Cheers

  • by Andyn73,

    Andyn73 Andyn73 Nov 13, 2015 10:10 PM in response to matofromcurlewis
    Level 1 (0 points)
    Nov 13, 2015 10:10 PM in response to matofromcurlewis

    Thanks for sharing. Let's try it!

     

    By the way, took me 5 mins to figure it out for what you said. iPhone don't use the word Mobile, but Cellular! Thanks!

    Settings->Cellular->(Use cellular data for: Phone)->OFF

     

    If this method is not working, then I will have to create 4 separate iCloud accounts for each device per mentioned.

     

    Thanks for your advise.

  • by KiltedTim,

    KiltedTim KiltedTim Nov 14, 2015 5:12 AM in response to Andyn73
    Level 9 (55,741 points)
    Mac OS X
    Nov 14, 2015 5:12 AM in response to Andyn73

    Andyn73 wrote:

     

    iPhone don't use the word Mobile, but Cellular!

    Actually, which they use depends on where in the world you are.

  • by teaandjayc,

    teaandjayc teaandjayc Nov 14, 2015 6:13 AM in response to Andyn73
    Level 1 (0 points)
    Nov 14, 2015 6:13 AM in response to Andyn73

    I did that and will test it out.  Thank you!

  • by Rcweinbe,

    Rcweinbe Rcweinbe Dec 8, 2015 3:44 PM in response to KiltedTim
    Level 1 (8 points)
    iPhone
    Dec 8, 2015 3:44 PM in response to KiltedTim

    Although Apple may explicitly recommend things on the back-channels of a website somewhere there are certain things that make using the phone easier.  Sharing an AppleID across many devices (especially for one user) is one of these.  Therefore, explaining why something that just started happening causing user frustration is ok by saying "stop doing that" is not a great response.  There is absolutely no reason why missed call logs that had previously been device specific must now show up everywhere.  Bugs like this should be fixed instead of basically saying "you're doing it wrong for the past 8 years" when it's been working perfectly well. Maybe try helping instead of just saying "user error".

  • by Csound1,

    Csound1 Csound1 Dec 8, 2015 3:46 PM in response to Rcweinbe
    Level 9 (50,694 points)
    Desktops
    Dec 8, 2015 3:46 PM in response to Rcweinbe

    Apple do explicitly recommend 1 ID for multiple devices, if they are used by the same person. If not they should not.

  • by Faces_Woman,

    Faces_Woman Faces_Woman Dec 18, 2015 8:45 AM in response to Csound1
    Level 1 (0 points)
    Dec 18, 2015 8:45 AM in response to Csound1

    Try this:

     

    Go to Settings>Phone>Calls on Other Devices and turn it off.

     

    I have been having a similar problem with my old iPhone (that I gave to my husband).  I just turned it off and called my phone from another line.  When I go home at lunch, I'll see if it showed up on his phone.

     

     

    BTW, I just noticed that Lawrence already mentioned this above but I didn't see it until I scrolled back up.

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